20 Best support specialist jobs (Hiring Now!)

Customer Support Specialist
Evergreen Support —Remote
You'll communicate with them primarily through their inbox management system and sometimes over video calls. *Take Home Documentation Exercise (1 - 2 Hours)*, A…
From $20 an hour
Quick Apply
2d
Senior Scholar Services Specialist
Success Academy Charter Schools —New York, NY
Senior Specialists are responsible for analyzing a wide range of academic data, including class assessments, specialized evaluations, and teacher reports,…
From $80,000 a year
Quick Apply
3d
Quality Assurance Specialist
Rauch North America, Inc. —Waddell, AZ
Organization, planning and performance of internal audits to evaluate the implemented management systems and the implementation of customer requirements…
From $70,000 a year
Housing Specialist
St. Mary's Center for Women and Children —Boston, MA
Housing Specialist will provide assessments, intensive housing searches, referral services, advocacy, and follow up stabilization support to parents and their…
$44,000 - $49,000 a year
Quick Apply
Warehouse Specialist
Ace Hardware —Princeton, IL
Paid sick time in accordance with applicable state law. Be a safety champion by promoting a safe and productive workplace through your own actions, including…
$19.00 - $21.50 an hour
Quick Apply
Software Support Specialist (8912 - Business Systems)
EAH Housing —San Rafael, CA
High school diploma and some formal training/certification in computer-related field such as software development, programming, database design and management,…
$27 - $35 an hour
Quick Apply
Customer Support Specialist - Pay & Text
REALTIME SOFTWARE SOLUTIONS LLC —Remote
Responsible for receiving, prioritizing, and managing incoming communications according to SLA requirements during your shift.
$20 - $22 an hour
Quick Apply
2d
Family Care Specialist
OneLegacy —Carpinteria, CA
Performs potential donor evaluation on-sites when requested by Clinical Resource Specialists. Carries cell phone at all times while scheduled and 100%…
$22.40 - $34.72 an hour
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Client Support Specialist - Work From Home
ClinicMind —Remote
Must own a PC with at least 8 GB of memory. Proficiency in using various communication platforms including live chat and social media.
Estimated: $44.5K - $56.4K a year
Quick Apply
Lease Up Specialist - Pine at Wildroot
ROUNDHOUSE COMMUNITIES LLC —Missoula, MT
Must maintain a valid driver’s license, clean driving record and current auto insurance is required. Complies with all company policies, applicable health, and…
$18 - $19 an hour
Quick Apply
Client Relations Specialist
Consolidated Credit —Plantation, FL
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment…
$50,000 - $70,000 a year
14d
Helpdesk Support Specialist (Remote-Nights)
Electronic Systems Inc —Middlebury, VT
Answer calls/emails regarding password issues. Provide excellent customer service directly to clients end-user.
Estimated: $37.1K - $46.9K a year
Department Specialist- JBG
Albertsons Carrs Safeway —Anchorage, AK
Supports the independent department by completing administrative and clerical work to include: maintenance of files, running reports, data entry, answering…
$20 an hour
Loan Specialist
Veterans United Home Loans —Columbia, MO
Must be NMLS licensed or become licensed upon employment. They have the flexibility to set their own schedule.
$45,000 - $80,000 a year
Payroll Customer Support Specialist
Empeon —Remote
Assist clients in navigating our systems, troubleshooting issues, and ensuring a seamless user experience. Collaborate with cross-functional teams to escalate…
$60,000 - $80,000 a year
Quick Apply
8d
Youth Home Support Specialist
Youth Dynamics of Montana —Boulder, MT
Possession of a valid driver’s license and minimal insurance required by law. Must be 19 years of age or older. $1000 Sign-on Bonus.
$16 an hour
3d
Shelby White & Leon Levy Digital Archives and Collections Specialist
The National September 11 Memorial & Museum —New York, NY
A graduate degree in library and information science, digital archiving, or a related field. Identifies and procures tools, equipment, and software necessary…
Up to $85,000 a year
Quick Apply
Website Support Specialist
PetDesk —Portland, OR
Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client…
$20 - $22 an hour
Quick Apply
1d
Accounting Specialist II
ADVANCE —Brookings, SD
Process and monitor incoming payments. _The purpose of this position is to process various invoices for services provided, apply payments and monitor accounts…
$23 an hour
Quick Apply
Community Support Specialist - Pre - Vocational
The Arc Greater Hudson Valley, NY —Lagrange, NY
*Valid, clean driver’s license with one year driving experience required*. The Community Habilitation is a program that promotes independence and community…
Estimated: $37.9K - $48K a year
Quick Apply

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Customer Support Specialist

Evergreen Support Remote

Quick Apply

Job Details

Part-time | Full-time From $20 an hour 2 days ago

Benefits

401(k)
Paid time off
401(k) 4% Match
Work from home
401(k) matching
Flexible schedule

Qualifications

Management
Customer service
English
2 years
Communication skills
Time management

Full Job Description

Who We Are

Evergreen Support is a customer support agency dedicated to supporting online businesses. We specialize in ecommerce and SaaS businesses. What sets us apart is our personalized approach. We build strong relationships with our clients, becoming an extension of their team.

We founded Evergreen Support after facing our own challenges running and scaling multiple online businesses. We believe that customer support is the differentiator for online businesses. Every day our support services make a real impact on our clients' success.

Role Overview

As a Customer Support Specialist at Evergreen Support, your primary responsibility will be to provide exceptional support to our clients customers through email communication. You will also be responsible for updating documentation about various support scenarios and communicating those process changes to the team.

Key Responsibilities:

Email Support: Promptly and professionally responding to customer inquiries and concerns via email. Your exceptional written communication skills will be essential in providing clear and concise solutions, addressing customer needs, and ensuring a positive customer experience.
Documentation: Creating and maintaining documentation that serves as a knowledge base for both our clients and internal team. Your ability to articulate complex concepts in a user-friendly manner will be critical in developing comprehensive and easy-to-understand documentation resources.
Multi-Inbox Management: You will work across multiple inboxes, efficiently organizing and prioritizing incoming emails. Your excellent organizational and time management skills will ensure timely responses and effective resolution of customer issues.

Benefits

Remote First, Work from Home

We are a remote first, distributed company. Work from wherever you want within Eastern - Pacific time zone hours.

Flexible Schedule

Early bird? In the zone in the afternoon? Pick the hours that work best for your schedule. This position requires at minimum 3 hours per day Monday - Friday. We’ll work with you to find a schedule that works for you. Need to move your hours for an appointment or other commitment? No problem, just let us know!

26 Days Vacation / Paid Time Off

All US Federal Holidays & Christmas Eve - New Years Day are company-wide paid days off. You’ll have an additional 10 days paid vacation to use at your discretion.

401K with 4% match

We value the financial well-being and future security of our employees. This benefit is designed to help you save for retirement and make the most of your income.

Who You'll Work With

You will work with our small but mighty support team. We love combining our unique backgrounds to provide excellent customer support services to our clients. You'll also work directly with the business owners and teams we support. You'll communicate with them primarily through their inbox management system and sometimes over video calls.

About You

You're an excellent communicator, both verbally and in writing
You're exceptionally organized
You're proactive and can work independently, taking the initiative to solve problems as they arise.
You're comfortable working with a remote team and have the skills to do so effectively.

Why you might want to work with us

We're a small but growing team, so your work will have a significant impact
You have a passion for solving problems, both customer facing issues and operational improvements for the businesses we support
You love learning about different industries and technologies, our clients businesses cover a wide range of services and products

Why you might not want to work with us

As a remote company, communication is key. If you're not comfortable working and coordinating tasks remotely, this might not be the best fit.
You'll be managing a wide variety of tasks, some of which might be outside your usual comfort zone.
We're a growing company, so change is a constant. You'll need to be adaptable and open to evolving responsibilities.

Interview Process

Initial Interview (30 Mins), informal and aimed at seeing if there’s a high level match for what we and you are looking for. Bring your questions, we’re here to answer them!
Take Home Documentation Exercise (1 - 2 Hours), A chance for us to see how you break down complex business operations into easy, repeatable steps for our team. This will evaluate your ability to work independently as part of a remote team.
Final Interview (60 Mins), Our goal with this session is to get a better sense of how you work with others, your problem-solving skills, and task management strategies.
Informational Q&A (30 Mins), We believe hiring is a two-way street. Meet with a team member currently working in the Customer Support Specialist role. We want to make sure Evergreen Support is the right fit for you. This is your chance to ask any final questions!

How to Apply

Complete the application form at https://www.evergreensupport.co/careers

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Flexible schedule
Paid time off
Work from home

Experience level:

2 years

Weekly day range:

Monday to Friday

Work setting:

Remote

Work Location: Remote

Quick Apply

support specialist jobs

Customer Support Specialist

Senior Scholar Services Specialist

Quality Assurance Specialist

Housing Specialist

Warehouse Specialist

Software Support Specialist (8912 - Business Systems)

Customer Support Specialist - Pay & Text

Family Care Specialist

Client Support Specialist - Work From Home

Lease Up Specialist - Pine at Wildroot

Client Relations Specialist

Helpdesk Support Specialist (Remote-Nights)

Department Specialist- JBG

Loan Specialist

Payroll Customer Support Specialist

Youth Home Support Specialist

Shelby White & Leon Levy Digital Archives and Collections Specialist

Website Support Specialist

Accounting Specialist II

Community Support Specialist - Pre - Vocational

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