Senior Technical Support jobs

FLACRA —Clifton Springs, NY2.4

Manage fleet of mobile phones through their full lifecycle from order, configuration, implementation, asset management/tracking, and finally retirement.

Arsement & Hayes —Lafayette, LA

The ideal candidate should be proficient in troubleshooting hardware, software and network issues. Experience with Microsoft Active Directory and networking,…

My I.T. Place —Lawrenceburg, IN5

Bachelor’s degree in Computer Science, Information Technology, or a related field. Provide technical leadership and guidance to junior engineers and support…

Favorite Healthcare Staffing —Overland Park, KS3.9

Deliver a first-class user experience via face-to-face, telephone and digital collaboration applications. Degree in information systems or another relatable…

Softrim LLC —Tampa, FL3.5

Provide Tier 2-3 technical support to both on-site users and remote users via phone, web-based tools, and email. Maximize billable status for work performed.

Provalus —Jasper, TX2.9

Actively working on customer issues, handling calls etc. One year previous Service Desk experience or related field. Help desk: 1 year (Preferred).

Forest Security Inc —River Grove, IL

Must have a valid Driver's license and good driving record. 3+ years experience installing, maintaining, troubleshooting commercial/residential security systems…

Rebnord Technologies —Storm Lake, IA3

Develop and maintain technical documentation, including system diagrams, configuration files, and troubleshooting guides. Storm Lake, IA 50588 (Required).

Proteam Solutions Inc. —Columbus, OH

Service Desk analysts answer customer calls, respond to emails, escalate records to Tier 2 analysts and/or service owners, may perform onsite support, and…

iMPact Business Group —Decatur, MI

Work closely with contractors, managed service providers, application and/or services vendors to ensure that the relevant systems are meeting appropriate…

Rekall Technologies —Matawan, NJ

As the most experienced members of the help desk team, Level 3 support technicians interact directly with clients, effectively communicate, take organized notes…

AstroAI —Garden Grove, CA5

Monitors or reviews calls or other correspondence between representatives and customers. Creates cases for customer returns and follow up with technical teams.

Confidential —Phoenix, AZ

We are looking for a Senior IT Specialist to help the implementation, ticket system monitoring, and maintenance of IT systems, solve technical problems, such as…

Ace Computers —Des Plaines, IL

Provide technical assistance to customers on a variety of hardware issues via ticketing system or inbound calls. Familiarity with basic networking concepts.

Crown Cork & Seal USA, Inc. —Massillon, OH3.2

Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance. Seamer installation (mechanical – no electrical).

Matterport —Chicago, IL3.3

The Team Lead will monitor inbound and outbound calls, emails, chats, and SMS responses to assess the associate's demeanor, technical accuracy, customer service…

Rafay Systems —Remote

Bachelor’s degree in Computer Science, or related field; or equivalent experience. Escalation point to support critical issues involving solving technical…

NetImpact Strategies —Falls Church, VA3.5

The ideal candidate will manage incident handling, provide technical support, coordinate call center operations, and oversee user support activities.

MOMENTUM —Chantilly, VA

Contact and effectively communicate with users by telephone, electronic communications, or in person. Analyze and assess customer service requests and provide…