guest service agent jobs

AmericInn Dickinson —Dickinson, ND4

Front Desk-Guest Service Agent (Full-Time Position) Responsible for assuring the highest level of guest satisfaction by providing superior customer service;…

Hotel Wailea, Relais & Chateaux —Wailea, HI4.4

Answer, assist and/or transfer incoming phone calls. Coordinate and communicate with other departments (Lobby Services, Housekeeping and Maintenance) to satisfy…

Sleep Inn & Suites Hays Kansas —Hays, KS3.4

Welcome guests upon their arrival and assign rooms. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like…

The Surf Hotel —Buena Vista, CO4

Respond promptly and professionally to all forms of communication, including phone calls, emails, and texts. Full-time employees receive one free room night and…

Smyth Tribeca —New York, NY

Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. The Guest Service Agent is responsible for providing attentive,…

Slate Hospitality Group —Rhinelander, WI

Solicit sales for the property through planned, personal calls and telephone solicitations to local trade and professional associations/corporations, travel…

The Westin/Sheraton Carlsbad Resort & Spa —Carlsbad, CA1

Register guests into the computer, verifying reservation, address, and credit information. Informing and selling attraction tickets and referring guests to…

Soleil Management Hawaii (Sands of Kahana, Kahana Beach, Kahana Villa, Honokoa) —Lahaina, HI

Must be able to fully understand and use the front desk software, and must have general knowledge of the resort. Maintain a flexible work schedule.

Hilltop Resort Owners Association, Inc —Steamboat Springs, CO

Answers all incoming calls following the phone etiquette on the Front Office Standards Manual. Responsible for upkeep of all areas in the front lobby accessible…

La Quinta Inn & Suites by Wyndham Yellowstone Airport —Belgrade, MT3.4

Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.

4Sight —Columbus, OH2.9

Assist guests with inquiries about hotel services, amenities, and local attractions. Greet guests upon arrival and check them in and out of the hotel…

Comfort Inn & Suites Mandan-Bismarck —Mandan, ND3.5

Assist with other front desk duties as needed to ensure a seamless guest experience. Greet and welcome guests with a warm and friendly attitude.

Doubletree Omaha —Omaha, NE

You will serve as a brand ambassador through every interaction with guests and be a member of our exceptional TEAM, ensuring guest satisfaction.

Best Western Capital Helena —Helena, MT

Greet guests warmly and provide outstanding customer service at the front desk. Previous experience in a front desk or guest services role is preferred.

Baymont Inn and Suites —Madison, WI

You are the key to exceeding guests' expectations through the reservation and sales process, check in and check out process, using proper telephone etiquette…

Sioux Falls Best Western Plus Ramkota Hotel —Sioux Falls, SD

Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s…

The Yarrow Group —Sedona, AZ5

Prioritize and accurately complete essential functions, including but not limited to: reservations, check-ins, check-outs, upgrades, room moves, billing, cash…

Holiday Inn Express and Suites —Richland, WA3.3

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area, and…

Landmark Hotel Group —Virginia Beach, VA3.4

Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions. Welcome Guests: Greet every guest with a warm smile…