20 Best Customer Service Representative jobs in Pflugerville, TX (Hiring Now!)

Customer Service Representative (On-Site)
ViaPlus by VINCI Highways —Austin, TX
Answer routine and non‐routine customer calls daily. Process incoming customer (CSC) transactions. Our full-featured, single-account back-office technology…
Estimated: $29.6K - $37.4K a year
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Customer Service Representative (Loan Consultant II)
Lendmark Financial Services —Austin, TX
Handle account activities related to collection accounts, including phone calls and face to face communications with customers. Associates or Bachelor’s Degree.
$20 - $24 an hour
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6d
Customer Support Specialist
Andiamo —Austin, TX
Complete sales transactions and new account registrations. Handle customer inquiries, complaints, and escalations in a professional manner.
$18.00 - $18.50 an hour
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Call Center Bilingual Licensed Therapist
Fusion BPO Services —Texas
Must hold a valid license as a clinical social worker or clinical therapist. Must be licensed in the state of Texas and able to work under the supervision of a…
$68,000 - $73,000 a year
Quick Apply
11d
AT&T Customer Representative
Raven's Eye Solutions —Round Rock, TX
Assist customers in troubleshooting technical issues and navigate through services. Resolve customer concerns, complaints, and billing inquiries in a…
$600 - $1,300 a week
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2d
CALL CENTER REP- $19/HOUR
Build Expo USA —Austin, TX
Register attendees and market services by phone, answer incoming customer calls and make outgoing registration calls, maintain thorough understanding of…
From $19 an hour
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12d
Bilingual Call Center Representative
Penske Automotive Group —Round Rock, TX
Some positions may require applicants to possess a valid driver's license and have a good driving record. Commitment: Ensure our customers have a world-class…
Up to $19 an hour
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Customer Service Representative
Just Right Lawns Inc. —Austin, TX
Answer incoming phone calls; place outgoing calls and follow up on customer questions. The employee is generally subjected to long periods spent sitting, typing…
$18 - $20 an hour
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6d
Customer Service and Sales Associate
En Pointe Marketing —Austin, TX
In this role, you will be responsible for providing exceptional service to our customers while also driving sales and contributing to the overall success of our…
$750 - $850 a week
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2d
Customer Support Associate
STN Promotions, INC —Austin, TX
As a Customer Support Associate, develop a personalized and custom strategy to take note of their needs and find a plan or service that best fits their desires.
$700 - $1,200 a week
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4d
Lead Client Care Representative
Thrive Pet Healthcare —Cedar Park, TX
Continuing education and development support through our library of free CE courses. Generously subsidized backup and ongoing care support for children, adults,…
Estimated: $36.1K - $45.7K a year
Client Services Representative, Bookkeeper
Smartwebs, Inc. —Round Rock, TX
Associate's degree or higher in business administration, accounting, information technology, or a related field. Minimum of 2 years’ experience in Bookkeeping.
$50,000 - $60,000 a year
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4d
Customer Service Representative
Diligent Delivery Systems —Austin, TX
It will develop and maintain strong customer relationships in order to generate the highest possible levels of excellent customer service.
$17 - $18 an hour
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Customer Success Specialist
Parametrics Medical —Leander, TX
If selected for the video interview, an in-person interview with director of customer success and others. Always provide exceptional customer service.
$43,680 a year
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12d
Customer Support Specialist
Viking Fence Co. Ltd —Austin, TX
Answer and direct all phone calls; field customer inquiries; make outgoing calls throughout the day to customers as needed. Customer service experience a must.
$18 - $20 an hour
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9d
Wireless Customer Service Representative
Raven's Eye Solutions —Round Rock, TX
As a Wireless Customer Service Representative, you will undergo comprehensive training and mentorship to develop the skills and knowledge needed to excel in the…
$550 - $1,300 a week
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Sales and Customer Service
Northtown Enterprises —Austin, TX
Leadership, coaching or mentoring experience is preferred but if you have the right mindset and quality work ethic, then we will train you with NO EXPERIENCE…
$750 - $1,500 a week
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Customer Service Coordinator
Penske —Austin, TX
Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to…
Estimated: $44.8K - $56.7K a year
Client Experience Manager | Transaction & Listing Coordination
Cain Realty Group - Keller Williams Realty —Austin, TX
\*A real estate license is required, and we have a scholarship program for those not licensed. An active real estate license would be required within 60 days of…
$60,000 - $80,000 a year
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Client Success Specialist, Licensed
Allstate - Austin TX —Austin, TX
Must have Property & Casualty license. Service existing insurance customers with payments, questions. Must have Insurance customer service experience.
From $50,000 a year
Quick Apply

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Customer Service Representative (On-Site)

ViaPlus by VINCI Highways - Austin, TX

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Job Details

Full-time Estimated: $29.6K - $37.4K a year

Qualifications

Bilingual
Spanish
Customer service
Microsoft Office
High school diploma or GED
Supervising experience
Computer skills
1 year
Phone etiquette
Communication skills

Full Job Description

*** This is an on-site position. ***

ABOUT US

ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.

MAJOR DUTIES AND RESPONSIBILITIES

Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.

Promote positive customer relations with customers and coworkers.
Answer routine and non‐routine customer calls daily
Provide customer service to walk-in customers including accepting payments.
Acquire a working knowledge of our database.
Communicate effectively with a variety of people across various levels both within and outside the organization.
Consistently meet established productivity, schedule adherence and quality standards.
Quickly and accurately identify and assess individual needs, as well as take the appropriate actions to satisfy those needs.
Provide information about products and services.
Maintain customer records by updating account information.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Must follow all company rules and procedures.
Ability to deal with customers in a courteous, polite, and professional manner at all times.
Respond to all web and email customer correspondence.
Process incoming customer (CSC) transactions
Respond to customer voicemails
Provide support for customer service center as needed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Excellent phone etiquette
Excellent written and verbal communication skills
Excellent attendance and punctuality
Enjoy providing prompt and timely service to our clients
Be extremely detail‐orientated, and efficient and possess superior written and verbal communication skills
Must possess strong interpersonal skills
Have compassion and empathy for customer situations and excellent listening skills.
Have excellent customer service skills with the ability to build and maintain customer relationships
Be energetic, self‐motivated, and quick‐thinking
Can work in a team environment or independently while being flexible and open to
learning new experiences in a fast‐paced changing environment
Ability to read and comprehend normal instructions, correspondence, and memos
Must be able to organize and write correspondence and memos in a logical/methodical manner
Ability to effectively present information to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Excellent computer skills required, including knowledge of various Microsoft Office programs
Ability to handle difficult customers or situations
Ability to work varied shifts.

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED)
A minimum of one-year Customer Service Experience required
A minimum of six months of Call Center experience preferred
Bilingual Spanish is a plus

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.

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Job Type: Full-time

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Customer Service Representative jobs in Pflugerville, TX

Customer Service Representative (On-Site)

Customer Service Representative (Loan Consultant II)

Customer Support Specialist

Call Center Bilingual Licensed Therapist

AT&T Customer Representative

CALL CENTER REP- $19/HOUR

Bilingual Call Center Representative

Customer Service Representative

Customer Service and Sales Associate

Customer Support Associate

Lead Client Care Representative

Client Services Representative, Bookkeeper

Customer Service Representative

Customer Success Specialist

Customer Support Specialist

Wireless Customer Service Representative

Sales and Customer Service

Customer Service Coordinator

Client Experience Manager | Transaction & Listing Coordination

Client Success Specialist, Licensed

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