20 Best Customer Service Representative jobs in Sanford, FL (Hiring Now!)

Customer Service Representative - Orlando - $16.50/hr
Alegeus Technologies LLC —Maitland, FL
Obtains caller information by answering telephone calls; authenticating account holders; verifying information. Start date: July 29, 2024*.
$16.50 an hour
Customer Service Representative
Johnstone Supply- The Ware Group —Orlando, FL
Answer incoming customer telephone calls and provide all aspects of customer service by: providing quotes or taking sales orders, research products/services and…
Estimated: $33.6K - $42.5K a year
Quick Apply
1h
Licensed Personal lines Insurance Customer Service Representative
Westgate-Jones Insurance —Altamonte Springs, FL
Effectively manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools.
Estimated: $43.1K - $54.6K a year
Quick Apply
12d
INSIDE SALES & CUSTOMER SERVICE
Hayes Pipe Supply, Inc. —Lake Helen, FL
Our product offering consists of pipe, valves, fire hydrants and accessory items necessary for the installation of water lines, sewer lines, storm sewer lines…
Estimated: $44.8K - $56.7K a year
Quick Apply
14d
Customer Service Representative - 220 or 440 license - Commercial Insurance Agency
The Cothron Group Inc —Lake Mary, FL
Customer Service Representative (CSR), with a 220 or 440 license, with Commercial Insurance experience. Handling New Business Submissions, endorsement request,…
$40,000 - $45,000 a year
Quick Apply
6d
Customer Service Associate
Fox Glass Co., Inc. —Lake Helen, FL
Skills/Qualifications*: Customer Service experience, good written and verbal communication skills, computer skills including data entry and Outlook, problem…
Estimated: $30K - $34.2K a year
Quick Apply
Customer Service Representative
Fortitude Solutions, Inc —Winter Park, FL
Some college coursework or degree in related field preferred but not required. Effectively demonstrate products or services available directly to customers…
$42,000 - $54,000 a year
Quick Apply
14d
Call Center Representative
CardWorks Servicing —Lake Mary, FL
As an Associate on this team, you will work in a call center environment, answering telephone call inquiries and resolving questions or complaints to ensure…
$16.50 - $18.75 an hour
Quick Apply
Bilingual Spanish Customer Service Representative
Foundever —DeLand, FL
Problem-solve and connect with customers by phone via inbound calls; no sales. At Foundever, we deliver leading CX solutions to global industry clients that…
From $19 an hour
Call Center Agent
Love Hygiene LLC —Altamonte Springs, FL
Proficiency in basic computer applications and data entry. Previous experience in customer service or call center environment preferred.
$18 - $22 an hour
Quick Apply
3h
Insurance Customer Service Representative
JD Insurance & Financial Group, Inc —Sanford, FL
From servicing existing insurance policies, to in depth client needs analysis and account evaluation, an Insurance Customer Service Representative is on the…
From $17 an hour
Quick Apply
Customer Service Representative
Corporate Caterers Orlando, LLC —Altamonte Springs, FL
Upscale Corporate Caterer seeks a Customer Service Rep w/ strong communication skills and the ability to be front facing with customers in a B2B environment.
From $45,000 a year
Quick Apply
Licensed Sales and Customer Service Representative
GEICO Local Office —Orlando, FL
As a GEICO Insurance Customer Service Agent, we will teach you how to listen to our customers, identify their needs, answer all of their questions, and overcome…
$45,000 - $80,000 a year
Quick Apply
13d
Client Services Billing Coordinator
AGED, Inc. —Longwood, FL
Answer and manage incoming calls and emails. Strong phone skills with a pleasant phone voice; ability to answer the phone, listen actively, relay information,…
$16 - $18 an hour
Quick Apply
7d
Customer Service Representative
Collis Roofing, Inc. —Longwood, FL
Excludes calls from individuals whose duties are primarily installation, sales, repair, and technical support. Speaks Spanish, a plus but not required.
$16 - $17 an hour
Quick Apply
Entry Level Customer Service Representative
Linkcor Technologies —Altamonte Springs, FL
A University/college degree in a related field is preferred but not required. We provide comprehensive training and all of the necessary tools to become an…
$42,000 - $58,000 a year
Quick Apply
Customer Service Representative / Service Advisor / Technicians
Greenway Ford —Orlando, FL
Do you have the following license or certification: and Clean Drivers License? Automotive service: 2 years (Preferred). High school or equivalent (Required).
$46,876 - $112,456 a year
Quick Apply
5d
Customer Service Representative (Tech Support)
onePOS —Orlando, FL
In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to…
From $18 an hour
Quick Apply
Verizon Customer Support Representative
Nas Management, Inc. —Orlando, FL
From providing accurate and timely answers to going step by step through the sales process, the Verizon Customer Support Representative needs to be energetic…
$700 - $1,100 a week
Quick Apply
Customer Service Specialist I
ABIDSS, Inc. —Lake Mary, FL
Written communication by the CSR should fully explain each situation and may require that “canned system statuses” be modified to expressly state the nature of…
$17.50 an hour
22h

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Customer Service Representative - Orlando - $16.50/hr

Alegeus Technologies LLC - Maitland, FL

Apply Now

Job Details

Full-time $16.50 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Referral program

Qualifications

Microsoft Excel
Customer service
No experience needed
Microsoft Office
High school diploma or GED
Analysis skills
1 year
Communication skills
Under 1 year

Full Job Description

Job Description

Candidates will be required to attend in-person training in our Maitland, FL office for the first 4-6 weeks.

Start date: July 29, 2024

Schedule: Monday through Friday 11:30am - 8pm EST (training schedule will be Monday through Friday 9am to 5pm EST for 4 - 6 weeks)

Compensation: $16.50 per hour plus a Variable pay (performance bonuses)

MISSION:

At Alegeus, we believe that when our clients succeed, we succeed. For that reason, our Member Solutions Representatives receive the necessary training and support to provide consistent and reliable white-glove service and interactions with each customer interaction. They are truly our front-line helping us build a world class support origination.

OUTCOMES:

Demonstrates the ability to independently handle challenging customer interactions with tact, professionalism, and minimal supervisory support
Excellent troubleshooting, decision making, and problem-solving skills.
Ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced environment.
Solid interpersonal, verbal, and written communication skills
Achieving and maintaining a quality score of 92% or better
Achieving within the first 90 days an Average handle time (AHT) of 350 Sec or less

ROLE-BASED COMPETENCIES:

The desired candidate should have direct experience with answering all incoming calls, Identify customer questions, complaints, concerns, and overall needs. Maintain professional relationships with customers through ongoing excellent customer service. Follow all communication procedures, policies, and guidelines during every customer interaction.

VALUES (the “How”)

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also consider individual delivery on our corporate values:

People First. We pride ourselves in bringing talented people together and treating one another with care. This means we assume best intentions and trust and respect each other. We lift our colleagues up, celebrate diverse perspectives and accomplish more together.
Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. We take this connection to heart—it’s the spark that drives collaboration across teams and inspires us to continuously raise the bar with the products and services we deliver.
Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. We thrive on the opportunity to get better every day and the thrill presented by new challenges. Our competitive edge lies in the clarity of our vision, confidence in the future and tenacity to deliver.

The above cited duties and responsibilities describe the general nature and level of work performed by an incumbent assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that a candidate may be expected or asked to perform.

RESPONSIBILITIES:

Obtains caller information by answering telephone calls; authenticating account holders; verifying information
Research account and transaction records to resolve caller questions
Demonstrates the ability to independently handle challenging customer interactions with tact, professionalism, and minimal supervisory support
Adheres to regulatory oversight policies and procedures about caller interactions (providing correct and appropriate information, entering detailed notes on caller’s record regarding the nature of the call, maintaining and respecting caller privacy)
Informs account holders about procedures related to use of services
Maintains and improves quality results by adhering to standards and guidelines as well as recommending improved procedure
Updates job knowledge by studying new product changes and system functionality; participating in educational opportunities
Apply general processing procedures, and specific guidelines to correctly process claims.
Review and interpret pending claims to determine the appropriateness of the claim status to take necessary actions within policy provisions.
Shift hours vary based on client accounts. Must be flexible to work any shift in the range of hours 8:00am-8:00pm ET Monday through Friday
All responsibilities for this role will be in service of the Outcomes listed above

EDUCATION/EXPERIENCE:

High School or GED
1-2 years Customer Service Call Center experience preferred

SKILLS/KNOWLEDGE:

Strong organizational, analytical skills, and strong attention to detail.
Excellent troubleshooting, decision making, and problem-solving skills.
Solid interpersonal, verbal, and written communication skills.
Solid experience working with the Microsoft Suite including MS Excel
Ability to work well independently, and as a team member.
Proven ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced environment.
Ability to follow through on and successfully execute tasks while adhering to specific quality standards.

* Candidates must be able to provide reliable broadband internet connection (DSL, cable or fiber with 25 Mbps or higher) with ability to direct connect to router (wired) if negative call quality is observed when using wireless connection. Satellite, dial-up or personal hot spots are not allowed.

Job Type: Full-time

Pay: $16.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
Work from home

Experience level:

1 year
No experience needed
Under 1 year

Shift:

8 hour shift
Evening shift
No nights

Weekly day range:

Monday to Friday

Work setting:

Call center
In-person

Education:

High school or equivalent (Required)

Ability to Relocate:

Maitland, FL 32751: Relocate before starting work (Required)

Work Location: In person

Apply Now

Customer Service Representative jobs in Sanford, FL

Customer Service Representative - Orlando - $16.50/hr

Customer Service Representative

Licensed Personal lines Insurance Customer Service Representative

INSIDE SALES & CUSTOMER SERVICE

Customer Service Representative - 220 or 440 license - Commercial Insurance Agency

Customer Service Associate

Customer Service Representative

Call Center Representative

Bilingual Spanish Customer Service Representative

Call Center Agent

Insurance Customer Service Representative

Customer Service Representative

Licensed Sales and Customer Service Representative

Client Services Billing Coordinator

Customer Service Representative

Entry Level Customer Service Representative

Customer Service Representative / Service Advisor / Technicians

Customer Service Representative (Tech Support)

Verizon Customer Support Representative

Customer Service Specialist I

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