20 Best jobs in Ashland, MO (Hiring Now!)

Customer Experience Specialist
Veterans United Home Loans —Jefferson City, MO
As a Customer Experience Specialist, you will be responsible for maintaining our relationship with customers after an insurance policy has been issued by…
$45,000 - $60,000 a year
Nutrition Education Manager
The Food Bank for Central & Northeast Missouri —Columbia, MO
Valid Class E driver’s license. The Manager will manage the demonstration kitchen at The Food Bank Market by providing regular food demonstrations, teaching…
$44,000 - $47,000 a year
Insurance Agent
Veterans United Home Loans —Jefferson City, MO
Contact customers within 24 hours of VUI receiving customer information to present their quotes, educate and answer questions about their potential policies,…
$50,000 - $80,000 a year
Permit Specialist
A-1 Over the Road Permits Inc —Jefferson City, MO
Basic computer literacy and data entry skills. Proficiency in ten-key typing. The successful candidate will work with transportation, trucking, and government…
From $12.50 an hour
Quick Apply
1h
DENTIST
Community Health Center of Central Missouri —California, MO
-Graduate of an accredited school of dentistry and licensed as a dentist in the State of Missouri*. This position is responsible for providing care in the…
Estimated: $155K - $196K a year
Quick Apply
8d
Individual and Family Plan Agency/Broker Manager
UnitedHealth Group —Jefferson City, MO
Sales targets are achieved by building and managing agents and agencies within two sales channels 1) Direct Agents who are independent sales agents who contract…
Estimated: $81.1K - $103K a year
Quick Apply
LPN Charge Nurse
Riverview Nursing Center —Mokane, MO
Riverview Nursing Center in Mokane, Missouri is currently hiring a full-time, part-time or PRN night shift LPN charge nurse.
$32.50 - $34.50 an hour
Quick Apply
6d
Property Manager -Columbia, MO Metro
Home River Group —Columbia, MO
Address prospective tenants by answering/screening phone calls and in person inquiries. Candidate must live in Columbia, Missouri, specifically within 25 miles…
$60,000 a year
Nanny/Educator
am solutions —Jefferson City, MO
Prior experience in childcare, babysitting, or related field. Preparing bottles, planning and preparing meals and snacks, changing diapers, potty training when…
$17 - $21 an hour
Quick Apply
1d
Facilities Service / Office Coordinator
Boone County Missouri —Columbia, MO
Enrollment in the County Employees Retirement Fund, and two matching deferred compensation plans. 100% County paid or low-cost employee health insurance premium…
$18.95 - $20.14 an hour
Quick Apply
8d
Dietician/Certified Diabetes Educator
Community Health Center of Central Missouri —Jefferson City, MO
The ideal Candidate will have 2 years' experience in dietary counseling and diabetes education. Part time Dietician/Certified Diabetes Educator.
Estimated: $45.5K - $57.6K a year
Quick Apply
9d
Claims Assistant
Club Car Wash —Columbia, MO
Handle incoming calls and correspondence as it relates to claim investigation and billing for claims work. Manage incoming calls and emails.
$22.50 an hour
Quick Apply
8d
Security Staff - FRDC
Missouri Department of Corrections —Fulton, MO
We offer an array of benefits including 401(k) matching, dental and health insurance, flexible scheduling, paid time off, parental leave, professional…
$42,628.08 a year
Quick Apply
Out State Housing Coordinator
DOORWAYS —Columbia, MO
Experience working in social services; housing field is preferred; Respond in a timely manner to all emails and phone calls from staff, clients, and other…
$36,000 - $40,000 a year
Quick Apply
7d
IIS IFRS Specialist
Cornerstones of Care —Columbia, MO
This position also requires a valid driver’s license and proof of current vehicle insurance. QUALIFICATIONS: This position requires a Bachelor’s Degree in…
$42,000 - $44,000 a year
Quick Apply
Member Services Representative
Big Tree Medical —Columbia, MO
The position entails answering incoming calls and messages, determining the appropriate action or routing, educating potential members on the Big Tree benefits…
From $18 an hour
Quick Apply
14d
Bilingual Recruiter
Club Car Wash —Columbia, MO
Bachelor's Degree in Human Resources, Business Administration, or related field or 2 years of recruiting experience preferred.
$56,000 a year
Quick Apply
7d
Front Desk Coordinator
Excel Orthopedics —Columbia, MO
Answer phones, respond to patient questions, and route calls as necessary. Maintain organization and cleanliness of the waiting room, front desk, and patient…
Estimated: $31.2K - $39.5K a year
Quick Apply
LPN Psychiatric Nurse and Trainer
New Horizons Community Support Services Inc —Columbia, MO
Must have valid driver’s license and favorable driving record for traveling to residential facilities in Columbia, MO.
From $41,600 a year
Teller
The Callaway Bank —Ashland, MO
Primary responsibilities center on developing and maintaining deposit relationships and selling appropriate products and services while efficiently processing…
Estimated: $26K - $32.9K a year
Quick Apply
1d

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Customer Experience Specialist

Veterans United Home Loans - Jefferson City, MO

Apply Now

Job Details

Full-time $45,000 - $60,000 a year

Qualifications

Sales
Customer service
Computer skills
1 year
Communication skills

Full Job Description

* We are currently looking for rockstars to join our 9/11 class! *

As a Customer Experience Specialist, you will be responsible for maintaining our relationship with customers after an insurance policy has been issued by Veterans United Insurance (VUI) and handling other service-related inquiries and calls. You are also responsible for finding opportunities to bundle our customers’ insurance needs, offering additional products that suit the customers’ needs and quoting/presenting various insurance products. You may also assist Loan Officers, Insurance Agents, and customers with all policy updates or change requests as well as other tasks associated with finalizing insurance policies for customers. Depending on your assignment, you will focus on one of the following areas:

Operations/Funding
Service and Billing
Retention

Job duties will vary upon assignment but may include:

Operations - Funding

Issue policies by gathering all documents from carrier sites and uploading them appropriately to Blitzdocs.
Fund policies by checking Blitzdocs for our policy, updating mailing address in the carrier site, closing CRM, and updating the carrier with closing documents.
Respond to all email requests in a timely manner.
Work through task and activities for Agents when additional coverage is needed.
Make mortgagee changes prior to and after funding along with all other assigned mail.
Actively contribute to making the team and culture stronger by assisting with other duties as needed.

Service and Billing

Review existing customer files and insurance policies to ensure all carrier needs are met to avoid unexpected interruption of coverage. Communicate effectively with customer, carriers, and other partners to gather information, provide a great customer experience, and keep all parties updated as necessary.
Regularly follow up with customers to maintain a positive relationship, educate them about insurance, and cross-sell other products as appropriate.
Answer incoming questions from clients, carriers, partners, and others via phone and email.
Assist with processing agency mail.
Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.

Retention

Review all renewals as assigned in retention center to determine next steps for our customers. Review high-level renewals for potential savings and other options, and cross-sell potential saving opportunities.
Review existing customer files and insurance policies to ensure all carrier needs are met to avoid unexpected interruption of coverage. Communicate effectively with customers, carriers, and other partners to gather information, provide a great customer experience, and keep all parties updated and informed as necessary.
Follow up with customers when claims occur and regarding renewal, per best practices.
Answer incoming questions from clients, carriers, partners, and others via phone and email.
Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.

We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.

We’ll also want to know you can demonstrate these attributes:

Excel in a fast-paced, results-oriented environment
High attention to detail
Capacity to work independently
Ability to manage times and meet deadlines
Strong communication skills (written and verbal)
Exemplary customer service skills
1+ year(s) of experience with phone-based customer service and/or sales
Knowledge in Property and Casualty Insurance
Property and Casualty Insurance licensed or become licensed upon employment
Proficient in basic computer technologies, appropriate for an internet-based company
Regular and predictable attendance

Learn more about us on

Glassdoor

and our career site at

vu.com/careers

Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Work setting:

In-person

Work Location: In person

Apply Now

jobs in Ashland, MO

Customer Experience Specialist

Nutrition Education Manager

Insurance Agent

Permit Specialist

DENTIST

Individual and Family Plan Agency/Broker Manager

LPN Charge Nurse

Property Manager -Columbia, MO Metro

Nanny/Educator

Facilities Service / Office Coordinator

Dietician/Certified Diabetes Educator

Claims Assistant

Security Staff - FRDC

Out State Housing Coordinator

IIS IFRS Specialist

Member Services Representative

Bilingual Recruiter

Front Desk Coordinator

LPN Psychiatric Nurse and Trainer

Teller

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