20 Best patient services representative jobs in Chicago, IL (Hiring Now!)

Chicago, IL Social Services - Care Coordinator, MSW
UIC-Division of Specialized Care for Children —Chicago, IL
Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
From $52,000 a year
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(Bilingual) Lombard, IL Social Services - Care Coordinator, MSW
UIC-Division of Specialized Care for Children —Lombard, IL
Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
From $52,000 a year
Quick Apply
Care Coordinator
AltaStaff, LLC —Chicago, IL
Current and valid CPR certification preferred. 2+ years of clinical nursing experience in a clinical, acute care, or community setting.
$20 an hour
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Medical Office Receptionist
Elterman Center for Women's and Men's Health —Skokie, IL
Job Title: Medical Receptionist Elterman Center for Women's and Men's Health is looking for an organized and energetic receptionist. Monday, Wednesday,…
$800 a week
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2d
Medical Receptionist/Medical Assistant
Nouvelle Women's Health —Oak Brook, IL
 Route patient calls and messages to physician and team members in a timely.  Triage patient calls and schedule appropriately.  Prepare and clean exam rooms.
$21 - $25 an hour
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5d
Surgical Scheduler
University Eye Specialists —Chicago, IL
Friendly work environment, great benefits; experience in the ophthalmology field or past surgical scheduling experience is preferred.
Estimated: $33.8K - $42.8K a year
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Care Coordinator - HIV
Amergis Healthcare Staffing —Chicago, IL
Bachelors degree in Social Work (BSW) with FIVE YEARS experience with case management OR Licensed Social Worker in IL with Degree in Social Work or related…
$1,200 a week
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5d
Medical Records Specialist/ Administrative Assistant
Unity Hospice —Chicago, IL
Appointment reminder phone calls and follow ups. Supportive and welcoming work environment. Updating and delivering medical records with collaborating…
Estimated: $33K - $41.8K a year
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4d
Patient Access Representative
The Chicago Lighthouse —Chicago, IL
STATEMENT OF PURPOSE: The Patient Access Representative is responsible for professionally answering phone calls from patients interested in scheduling an…
$18.50 - $19.50 an hour
3d
Patient Access Specialist
Northwestern Memorial Healthcare —Chicago, IL
Proficiency in computer data-entry/typing. Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone…
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1d
Medical Receptionist
Medical Dermatology Associates of Chicago —Chicago, IL
Daily responsibilities include, but are not limited to; answering phones and scheduling patient appointments,triaging calls to physicians, greeting patients as…
$18 - $22 an hour
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5d
Front Desk Clerk - Ortho Clinic
St. Bernard's Hospital and Health Care Center —Chicago, IL
S/he answers telephone and route incoming calls and places outgoing calls. Required Experience: *Minimum of two (2) years experience as a receptionist and or…
$16.85 - $18.35 an hour
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12d
Front Desk/Medical Assistant
Vasectomy Specialist Clinics of Chicago —Oak Brook, IL
Front desk: answer phones, make appointments, check in patients, take payments. Monday through Friday 10am-4pm with flexibility to occasionally come in earlier…
$17 - $20 an hour
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11d
GL-Rep-Patient Access
UChicago Medicine AdventHealth La Grange —La Grange, IL
Performs clerical and reception duties associated with patient registration. Assists with coordination of activities related to insurance pre-certification…
$18.00 - $22.43 an hour
10d
Front Staff / Receptionist / Billing
Oral & Maxillofacial Surgery —Hinsdale, IL
Able to understand EOBs and record insurance payments. Customer service: 1 year (Preferred). Able to schedule appointments and check-in patients for…
Estimated: $37.3K - $47.2K a year
Quick Apply
4d
Call Center Representative
True Dentistry PC —Burbank, IL
We have a group of dental practices that need call center support as we manage a high volume of dental office incoming calls. Dental experience a major plus.
$17 - $20 an hour
Dental Front Office Receptionist
Growing Smiles —Chicago, IL
Answer phone calls, take messages, and transfer calls to appropriate staff members. Perform clerical duties such as filing, photocopying, and scanning documents…
$19 - $25 an hour
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9d
Call Center Patient Services Representative
Webster Dental Management LTD —Skokie, IL
We need call center support as we manage a high volume of Dental office incoming calls. Direct clinical calls to the patient's doctor.
Estimated: $35.5K - $44.9K a year
Quick Apply
Patient Access Representative
Saint Anthony Hospital —Chicago, IL
Enters comprehensive registration data set into hospital system by interviewing patients in person or by telephone to secure demographic, clinical and financial…
Estimated: $34.1K - $43.2K a year
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Client Care Coordinator
Comfort Keepers —Elmhurst, IL
A reliable vehicle and valid driver’s license with the ability to pass a background check (including motor vehicle records check).
From $23 an hour
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11d

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Chicago, IL Social Services - Care Coordinator, MSW

UIC-Division of Specialized Care for Children - Chicago, IL

Quick Apply

Job Details

Full-time From $52,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Master of Social Work
LSW
Social Work License
Licensed Clinical Social Worker
Social work
American Sign Language
3 years
Master's degree
Discharge planning
Social Work
Care plans

Full Job Description

In order to be considered for this position, you must apply on our official job board: https://uic.csod.com/ux/ats/careersite/1/home/requisition/3994?c=uic

UIC Division of Specialized Care for Children is hiring Care Coordinators and Social Work Assistants throughout the State of Illinois. We have 10 offices throughout the State, including: Chicago, Mokena, Lombard, Rockford, Champaign, Peoria, Springfield, O’Fallon, Marion, and Olney.

UIC Division of Specialized Care for Children is a statewide social services organization that provides care coordination services to children with special healthcare needs. Currently, most of our Care Coordinators work from home and report into the office or meet with families as needed. We have a comprehensive benefits package including 5 weeks of vacation per year, 12 sick days a year, and over a dozen paid holidays a year. This position is considered a State of Illinois employee and qualifies for the State of IL employee health, vision, and dental plans. Our retirement plan is through the State Universities Retirement System: https://surs.org/

Our most satisfying benefit is that everything we do involves helping kids with special healthcare needs and their families. Please note, Illinois residency is required.

In order to be considered for this position, you must apply on our official job board: https://uic.csod.com/ux/ats/careersite/1/home/requisition/3994?c=uic

Job Summary

The DSCC Care Coordinator (Medical Social Consultant) provides care coordination services to families eligible for DSCC programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Medical Social Consultant is expected to engage and develop strong partnerships with families through care coordination activities, including: completing comprehensive assessments, person-centered care plans, monthly interactions, engagement with multiple stakeholders, and coordination of resources.

Job Duties

Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan.

Facilitates 30-day (or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources.

Conduct and document in-person visits at home (every 6 months or as needed) or in other appropriate settings like schools or hospitals.

Completes consistent and timely documentation (within 48 hours) to ensure compliance case record compliance as established by procedures.

Educate, support, and connect non-waiver families with resources for a seamless age transition. Similarly, provide age-transition support to waiver families exiting the program due to health improvement.

Completes consistent and timely documentation (within 48 hours) to ensure compliance with waiver and non-waiver renewal requirements and timelines without direct manager support.

Conducts and documents in-person visits at home or other appropriate settings like schools or hospitals every 6 months or as needed according to federal waiver requirements.

Partners with team members (e.g., home care liaisons or nurse consultants) to facilitate seamless transitions of care.

Join and participate in Medicaid managed care clinical rounds occasionally.

Join and participate in DSCC multidisciplinary meetings as needed.

Engage as necessary with the transition of the care team to promote effective discharge planning.

Educate, support, and connect families with resources for a seamless age transition.

Provide close collaboration with MCO teams for those participants that are co-managed (e.g., waiver recipients).

Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants’ providers, family members, nursing agencies, or school teams. Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being.

Identifies critical incidents and collaborates with all involved providers for resolution.

May take the lead on the management of complex behavioral health individuals until the participant is stabilized or moved to a lower level of care coordination management.

May manage clinically and socially complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers’ hardship.

Utilize as necessary interpreter language line and accommodation resources based on the university’s Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL).

Utilize a culturally – competent approach as guided by the university to support families’ cultural values and traditions.

Active participation in post-records reviews and completion of recommended remediation within expected timeline.

Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed.

Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications.

May support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental or behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources.

Qualifications:

Minimum Qualifications

Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.

Based on institutional requirements for each position:

Current State of IL Licensure as a Licensed Social Worker or a Licensed Clinical Social Worker.

OR Three (3) years (36 months) of progressively more responsible full-time experience in social work in a medical/clinical or social service agency setting.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Schedule:

Day shift
Monday to Friday

Ability to commute/relocate:

Chicago, IL 60607: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: Hybrid remote in Chicago, IL 60607

Quick Apply

patient services representative jobs in Chicago, IL

Chicago, IL Social Services - Care Coordinator, MSW

(Bilingual) Lombard, IL Social Services - Care Coordinator, MSW

Care Coordinator

Medical Office Receptionist

Medical Receptionist/Medical Assistant

Surgical Scheduler

Care Coordinator - HIV

Medical Records Specialist/ Administrative Assistant

Patient Access Representative

Patient Access Specialist

Medical Receptionist

Front Desk Clerk - Ortho Clinic

Front Desk/Medical Assistant

GL-Rep-Patient Access

Front Staff / Receptionist / Billing

Call Center Representative

Dental Front Office Receptionist

Call Center Patient Services Representative

Patient Access Representative

Client Care Coordinator

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