Organization Summary
The LA Conservation Corps (the Corps) is a private, non-profit organization that has been helping at-risk young people develop themselves since 1986. To date, more than 20,000 young people have participated in the Corps classes and service projects, learning new skills while contributing to the quality of life for all of us in the greater Los Angeles area.
Mission
The primary mission of the LA Conservation Corps is to provide at-risk young adults and school-aged youth with opportunities for success through job skills training, education and work experience with an emphasis on conservation and service projects that benefit the community. Position Summary
Reporting to the Corpsmember Development Senior Program Manager, the Corpsmember Navigator provides comprehensive and integrated case management and support services to Los Angeles Conservation Corps participants. Services are based on a professional assessment of each participant’s needs and connections to internal and community resources. The goal of the Corpsmember Navigator’s work is to provide young people with direct social services to help advance participant’s personal and professional skills. Corpsmember Navigator’s guide Corpsmembers through Phase I and Phase II of the Career Pathways program.
Essential Functions
Case Management
· Provides integrated case management services to include client/family needs assessments and referrals to local resources. Referrals to local community services, include medical care, mental health services, childcare, housing, substance abuse prevention, education services, financial literacy, legal services, community engagement activities, and direct referrals to the Case & Transition team for support with vocational training, post-secondary enrollment, job readiness, job placement, and scholarships.
· Works with a caseload of 50-70 Corps participants and will work with an additional caseload as needed to assist with information related to Corpsmembers enrolled in contract related follow-up services.
· Develops individual service plans with participants that are reviewed and updated monthly and tracks progress in meeting corpsmembers personal, occupational, and educational goals.
· Meets directly with corpsmembers to review support service requests and communicate approval or denial of services based on manager’s feedback.
· Coordinates and/or facilitates client service referrals to local community-based organizations and government agencies; utilizing established network and adding to list of referral agencies.
· Responds to corpsmembers in crisis and provides referrals for emergency services as needed.
· Collaborate with Recruitment and Intake Staff to meet program enrollment and service delivery numbers through frequent contact with participants, coordinating home visits, office appointments and telephone calls to follow through with individual service plans and other service delivery.
· Collaborates with Case & Transition Program Manager to refer clients to the legal services program.
· Track and document contract related data for clients on caseload (i.e. LARISE-JRA’s, 300hours, PSA referrals, VCN outcomes and follow-up, CSBG outcomes) and report to Senior Program Manager on a weekly basis.
Facilitation / Liaison
· Collaborate with Case & Transition team to refer clients on caseload to life skills, vocational training, and College & Career workshops. Corpsmember Navigator identifies corpsmembers for classes and refers them to the Case & Transition staff for follow-up.
· Facilitates/co-facilitates Life Skills, Leadership Council, and group meetings for participants in various settings.
· Communicate with Work Program and Education staff on a consistent basis to ensure participants are successfully participating and progressing through the Young Adult Corps program. Work closely with these departments to ensure staff are informed of corpsmembers status and outcomes.
Reporting
· Maintains high level of confidentiality and does not use or disclose protected health information about any member or other party in compliance with Corps’ policies related to state or federal laws including the Health Insurance Portability and Accountability Act (HIPAA).
· Track and report contract related data for clients on caseload (i.e. LARISE-JRA’s, 300hours, PSA referrals, VCN outcomes and follow-up, CSBG billing hours and FNPI’s) to Senior Program Manager on a weekly basis.
· Foster a motivational and supportive environment for corpsmembers.
· Coordinates program elements with other Corps staff to achieve program goals and outcomes.
· Monitors and maintains documentation of client services, ensuring compliance with agency policies and procedures, Department of Labor contract(s), EWDD, and other related agencies’ standards and guidelines.
· Maintains and updates files for all clients with supporting documentation, while entering and tracking all pertinent participant data and case notes in the Corps’ internal data collection software (ECM) as well as contract specific data collection systems.
· Tracks and complies with all due dates, paperwork and other assigned contract requirements.
· Tracks participants’ supportive service expenses including back-up documentation.
· Collaborates with Case & Transition staff to provide information pertinent to follow-up services.
· Punctuality and satisfactory attendance are essential functions of the job.
· Working from home is not an option.
· Performs other duties as assigned.
Due to the organization’s response to the COVID-19 pandemic, your essential functions and responsibilities may change to accommodate the needs of the program and to stay in compliance with CDC and County of LA Public Health Department requirements.
Minimum Requirements/Qualifications
· Demonstrate excellent analytical skills; characterized by identifying, assimilating, and comprehending the critical elements of various situations, and extracting and interpreting the implications of courses of action.
· Demonstrate excellent communication and presentation skills (verbal and written); characterized by actively listening and ensuring respectful two-way communication.
· Demonstrate sensitivity, understanding, and the ability to effectively interact with individuals (internal and external) from diverse cultural, socioeconomic, disability and ethnic backgrounds.
· Demonstrate strong time management skills and a high level of attention to detail.
· Demonstrate a high level of accountability, responsibility, and dependability.
· Demonstrate teamwork through cooperation and collaboration with others.
· Demonstrate a positive attitude, self-discipline, and self-awareness.
· Ability to prepare concise, logical, and grammatically correct documents, reports, and presentations.
· Ability to accept, direct and perform responsibilities and assigned tasks as a project team member in support of the overall project.
· Ability to explain policies, procedures, directions and represent the Corps’ philosophy and values to a wide range of audiences including Corpsmembers, programmatic staff, management, and the public.
· Ability to structure tasks, establish priorities and set goals.
· Ability to effectively perform the physical requirements of the job, as well as train others.
· Ability to effectively provide presentations, work demonstrations, and instruction to others to promote and establish of culture of safety.
· Ability to balance competing priorities and multiple stakeholders.
· Ability to work independently.
· Intermediate level of computer skills (Microsoft Office environment) including Excel, Word, PowerPoint, software, and Internet research.
· High level of interpersonal skills, integrity and the ability to keep information confidential.
· Uses good judgment, evaluates alternatives in the achievement of quality outcomes.
· Results-/Solution-oriented; flexible.
· Passion for the Corps and ability to articulate its mission.
Education/Experience
· Bachelor’s degree (from an accredited institution) in a related field required and/or equivalent work experience.
· A minimum of two (2) years of experience in counseling and case management preferably with at-risk young people and/or community organizations/groups required.
· A minimum of two (2) years’ experience collecting data and maintaining files required.
· Previous experience working in the non-profit or public sector preferred.
· Knowledge of Workforce Investment Opportunity Act (WIOA), Community Service Block Grant (CSBG) or other Department of Labor youth programs and case management and reporting requirements.
· Previous experience working with the City of LA’s YouthSource and Adult WorkSource system
Other Requirements
· Must be COVID-19 vaccinated and be able to provide supporting documentation.
· Attend events and meetings in the community to support the program. This can involve working Saturdays or Sundays, as needed.
· California Class C Driver’s License, validation of driving record for commercial policy insurability per the requirements of the state of California.
· Occasional use of private vehicle for company purposes; validation of driving record and approval of commercial policy insurability is required in conjunction with proof of personal minimum liability insurance coverage per the requirements of the State of California. Mileage will be reimbursed at the Internal Revenue Service (IRS) standard mileage rate.
· Pass a post-offer drug/alcohol screen test before commencing employment (required to submit for the drug/alcohol screening at a company designated facility)
· Pass a post-offer Live Scan (fingerprint/background clearance-Department of Justice) before commencing employment.
· Reference checks will be conducted. Employment is contingent upon receipt of acceptable references.
Salary and Benefits
· $20.42 - $25.13/hour (reflects the entire pay range); a starting wage higher than $20.42 per hour is based on a level of experience and education that exceeds the minimum requirements and is commensurate with the compensation scale (salary range).
· Medical, Dental, Vision Benefits
· Vacation, Sick and Personal Holiday Benefits
Internal Application Procedure
Internal applicants must review the Transfers/Promotions guidelines and complete a LA Conservation Corps Transfer/Promotion Career Opportunity Application within three (3) working days of the “Posting Date.” This information can be requested from the Human Resources Department. The internal application should be submitted to Human Resources by the Internal Closing Date or within three (3) working days of the “Posting Date.”
External Application Procedure
Upload cover letter and resume. The Los Angeles Conservation Corps only employs individuals who are lawfully authorized to work in the United States.
You will be requested to complete an application at a later date if you are chosen for an interview. Based upon a review of your application and supportive information, applicants will be considered for the interview portion. The interview will cover education and experience requirements. Applicants who need reasonable accommodations to apply or interview for this position must notify Human Resources at least four (4) business days before the closing date of the position or, if applicable, at the time an interview is scheduled.
AAO/EEO Statement
It is the policy of LA Conservation Corps to seek and employ qualified workforce at all locations, job sites, and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation and benefits, promotion, transfer, and termination.
LA Conservation Corps
Equal Opportunity Employer
www.lacorps.org
Job Type: Full-time
Pay: $20.42 - $25.13 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person
