20 Best jobs in Providence, RI (Hiring Now!)

Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
2d
Cost Estimator
Huestis Machine Corporation —Bristol, RI
Machine shop, fabrication, and blueprint reading experience required. Cost estimator position will be responsible for determining project costs, providing…
Estimated: $59.5K - $75.3K a year
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Litigation Associate
Adler Pollock & Sheehan —Providence, RI
Understanding of federal and state court rules and practice. Juris doctor and must be and remain licensed and in good standing to practice law in Rhode Island.
From $100,000 a year
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Artisan Bread Shaper
Seven Stars Bakery —Providence, RI
Must have a practical knowledge of bread production including shaping, proofing and laminating. The ideal candidate possesses at least one year of bakery…
$15 an hour
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Associate Attorney
Izzo, Gardner & Moran LLP —Providence, RI
The firm’s primary practice is workers’ compensation and the secondary practice is general civil litigation. RI Bar admission is required, additional MA and/or…
$62,500 - $80,000 a year
Quick Apply
Culinary Assistant
Anchor Bay at East Providence —East Providence, RI
Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community, specifically current residents’ families and friends,…
Estimated: $27.3K - $34.6K a year
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Post-Doctoral Fellowships in Clinical Psychology
Providence Behavioral Health Associates, Inc. —Providence, RI
In addition, he/she would participate in biweekly staff meetings and receive weekly of individual and group supervision weekly from licensed psychologists in…
$48,000 - $55,000 a year
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Automotive Biller/ Deals Team
Tasca Automotive Group —Cranston, RI
Verify information provided by F&I (Finance and Insurance), review sale and cost data, control all vehicle sale documents. O Manage vehicle sale documentation.
$17.50 - $20.00 an hour
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Land Survey Chief of Party
D. O'Brien Land Surveying —Franklin, MA
Some knowledge of auto cad preferred. Ability to read and interpret plans. Experience with survey equipment including GPS, robotic Total Stations.
$25 - $33 an hour
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Warehouse Worker - Package Handler
UNITED PARCEL SERVICE —Warwick, RI
Also known as Package Handlers, many of our Warehouse Workers load/unload packages in and out of UPS trailers or our signature brown trucks.
$21 an hour
Dentist
Dental Dreams —Providence, RI
Our dentists are experienced in performing ALL avenues of general dentistry. Provide dental services to people.
$300,000 - $400,000 a year
Quick Apply
Assistant Clinical Manager Neuro ICU
Rhode Island Hospital —Providence, RI
Conducting informational staff meetings to provide a positive environment conducive to change and progress in the health care field.
Estimated: $97.4K - $123K a year
Customer Care Representative CS024
Narrabay —Providence, RI
Performs basic office duties, such as copying, filing, faxing, typing standard documents, preparing, sorting, and distributing mail and entering data.
$25.93 - $32.93 an hour
Quick Apply
2d
Dental Assistant
Mondovi Dental —Attleboro, MA
Helping to educate patients on appropriate oral hygiene strategies. Benefits are determined by employment status/hours worked and include paid time off (“PTO”),…
$20 - $25 an hour
Associate Optometrist - Full or Part-Time
Eyes on Lincoln —Lincoln, RI
Meets all required state standards for COPE approved hours of continuing education. Assist in the development of the overall practice through accountability and…
$130,000 - $150,000 a year
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Servers
Red Robin —Warwick, RI
This Front of House role, waits tables while providing guests with excellent customer service. 50% discount on Red Robin food and 25% for your family.
$23.90 - $34.90 an hour
Quick Apply
1d
Warehouse Associate
Rhode Island Tile Distributors —Cranston, RI
Experience with a stock picker is not necessary as we offer that training and certification as well. Ensure inbound and outbound shipments are accurate and…
$18 - $21 an hour
Quick Apply
7d
Aquatics Director
Old Colony YMCA —Taunton, MA
Must acquire and maintain certification with the following and within required timelines: Ellis LG & LGI, YMCA LG & LGI, YSL & YSLI, YMCA Swim Instructor and…
$45,000 - $54,000 a year
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Orthodontic Dental Assistant
University Orthodontics —Greenville, RI
Full-time position available at our Smithfield, Cranston and North Smithfield offices. Preferred 2-3 years of Orthodontic Dental Experience (willing to train if…
$18 - $35 an hour
Quick Apply
Advanced Practice Manager Perioperative
The Miriam Hospital —Providence, RI
Develops and maintains expertise in the field to address questions and provide strategic direction for quality. CNS CNL or NP certification preferred.
Estimated: $93.7K - $119K a year

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Call Center Representative (remote) - Providence, RI

AAA Northeast - Providence, RI

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 2 days ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Providence, RI

Call Center Representative (remote) - Providence, RI

Cost Estimator

Litigation Associate

Artisan Bread Shaper

Associate Attorney

Culinary Assistant

Post-Doctoral Fellowships in Clinical Psychology

Automotive Biller/ Deals Team

Land Survey Chief of Party

Warehouse Worker - Package Handler

Dentist

Assistant Clinical Manager Neuro ICU

Customer Care Representative CS024

Dental Assistant

Associate Optometrist - Full or Part-Time

Servers

Warehouse Associate

Aquatics Director

Orthodontic Dental Assistant

Advanced Practice Manager Perioperative

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