20 Best member services representative jobs in Chicago, IL (Hiring Now!)

Associate Principal, Information Governance
Options Clearing Corporation —Chicago, IL
In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements for external organizations…
Estimated: $92.5K - $117K a year
Field Sales Representative - Chicago
Oliver Winery —Chicago, IL
Master skillset for productive account calls, including evaluation of retailer landscape, pertinent geographies/population centers, and state laws within…
Estimated: $36.8K - $46.7K a year
Registered Nurse (RN)
VITAS Healthcare —Chicago, IL
Registered Nurse, RN, follows VITAS policies and standards (See VITAS Standards Manual) and practices within the scope of the RN license and has knowledge of…
$36 - $45 an hour
Roofing Sales Representative
C & N Construction, Inc. —Hillside, IL
Perform a full but quick Exterior Property Inspections to locate storm damage, take photos & video with your phone to show.
$50,000 - $150,000 a year
Quick Apply
Director of Nursing (DON)
Aperion Care Lakeshore —Chicago, IL
Registered Nurse with current unencumbered state license. SUMMARY: The primary purpose of the Director of Nursing position is to plan, organize, develop and…
Estimated: $96.6K - $122K a year
Quick Apply
INSURANCE ACCOUNT REPRESENTATIVE
STATE FARM INSURANCE —Chicago, IL
Network to develop new prospective insurance customers is a variety of ways. Insurance service can include responding to insurance inquiries regarding insurance…
$40,000 - $60,000 a year
Quick Apply
Member Service Representative (MSR)
MWRD Employees' Credit Union —Chicago, IL
This position will be required to work at the Chicago and Stickney Branch locations and be responsible for providing exceptional member services including…
Estimated: $27.9K - $35.4K a year
Quick Apply
4d
Sales Representative - Trucker's Network
160 Driving Academy —Chicago, IL
Ability to maintain composure in stressful situations. Truckers Network is a division of 160 Driving Academy, the largest CDL training vocational school system…
Estimated: $61.7K - $78.1K a year
Quick Apply
Gaming Service Technician
J&J Ventures, Gaming LLC —Hickory Hills, IL
The successful candidate must be 21 years or older, have a valid driver’s license and good driving record, and pass Illinois Gaming Board and Illinois…
Estimated: $40.4K - $51.2K a year
INSURANCE SALES AGENT
STATE FARM INSURANCE —Chicago, IL
Network to develop new prospective insurance customers is a variety of ways. Insurance service can include responding to insurance inquiries regarding insurance…
$40,000 - $55,000 a year
Quick Apply
10d
LPN (Licensed Practical Nurse)
The Admiral At The Lake —Chicago, IL
Reports concerns and/or changes in resident’s physical, psychological and social conditions to R.N. or D.O.N. Identifies issues and develops appropriate, person…
$28 - $32 an hour
Quick Apply
Warehouse Associate
Care for Real —Chicago, IL
Must possess a valid Illinois Driver's License with good driving record. Assist with entry of donations for email of receipts to donors.
Estimated: $33.6K - $42.5K a year
Quick Apply
1h
Dental Receptionist / Patient Services Representative
American Dental Associates Ltd. —Chicago, IL
It is important that the prospective candidate understands how to communicate with patients and multi-task answering calls. Answers phone calls and emails.
Estimated: $33.8K - $42.8K a year
Quick Apply
3d
Member Services Representative
Association Management Center —Chicago, IL
Proactively apply a resolution focus when receiving, investigating, and responding to inbound calls regarding membership, meetings, publications, products,…
Estimated: $40.7K - $51.6K a year
Quick Apply
Patient Access Representative
Erie Family Health Center —Chicago, IL
Provides appropriate routing and handling of all telephone calls – administrative, clinical and informational in compliance with departmental guidelines.
$18 - $22 an hour
1d
Member Services Representative
Chicago Teachers Pension Fund —Chicago, IL
Escalate calls as appropriate to managers or subject matter experts. Actively listen to members and ask detailed questions to correctly identify the reason for…
$42,510 - $59,514 a year
Quick Apply
Physical Therapist
North Shore Pediatric Therapy —Lincolnwood, IL
You have a master's degree and an Illinois state license in good standing. Participate in monthly social events with your team to build strong professional…
$73,000 - $78,000 a year
Quick Apply
RN Case Manager Hospice
Marvel Medical Staffing LLC —Chicago, IL
Registered Nurse, RN, follows VITAS policies and standards (See VITAS Standards Manual) and practices within the scope of the RN license and has knowledge of…
$36 - $45 an hour
Quick Apply
Patient Services Representative
Howard Brown Health —Chicago, IL
Maintains balanced cash banks for collection of patient payments in cash. A Bachelor’s degree or higher in a medical/ healthcare or related field may substitute…
Estimated: $35.2K - $44.6K a year
Quick Apply
1d
IT Help Desk Technician
The Lactation Network —Chicago, IL
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Estimated: $41.6K - $52.7K a year
Quick Apply
21h

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Associate Principal, Information Governance

Options Clearing Corporation - Chicago, IL

Apply Now

Job Details

Full-time Estimated: $92.5K - $117K a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Loan assistance

Qualifications

Microsoft Powerpoint
Certified Information Systems Auditor
Microsoft Excel
Business intelligence
5 years
Enterprise software
Bachelor of Science
Writing skills
Information governance
CISSP
Microsoft Office
Data governance
Information security
CISM
Project management
Bachelor's degree
Project implementation
ServiceNow
IT
Financial services
Communication skills
Certified Information Privacy Professional

Full Job Description

What You'll Do:

The Associate Principal, Information Governance and Privacy (reporting to the Privacy and Data Protection Officer) is responsible for supporting the development and implementation of OCC’s information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its lifecycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements for external organizations with whom OCC has a business need to share information; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (i.e. SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily

Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset
Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids
Identification, implementation, and use of technologies to support program objectives and classification standards
Execution of controls and risk assessments (e.g., third-party risk, privacy, data protection)
Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident.
Creation and execution of strategies to identify information across the organization and throughout its lifecycle
Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings
Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives
Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk
Development and maintenance of the organization’s Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of legacy information
Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems
Collaborate with OCC internal and external stakeholders to implement OCC information governance, data protection, and privacy policies and requirements
Support and develop training and awareness programs for information governance, data protection, and privacy.
Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program

Supervisory Responsibilities:

None

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy
Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains
Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships
Strong experience in building the capabilities for auto data classification, data security and data protection.
Experience with classification standard definitions and settings
Experience with Privacy requirements and work with personal information and its protection
Strong strategic thinking, problem solving, and analytic skills
Utilize metrics as means to improve performance
Ability to adapt to change in emerging environments and work across multiple areas
Experience in developing policies and procedures
Experience in project management, project execution, and managing multiple priorities in a timeline driven environment
Experience working in a highly regulated environment including an understanding of audit and compliance requirements
Understanding of and interest in technology selection and implementation
Experience in Information Security related policy, procedure and control writing
General understanding of information technology and risk management concepts
Ability to work independently and as a member of a team, proficient in collaborating with internal business clients from different departments and at various levels of seniority
Proficient in gathering, analyzing, and evaluating facts and preparing/presenting concise oral and written data analysis and reports
Excellent organizational, written, and oral communication skills

Technical Skills:

Office 365 (Word, Excel, PowerPoint)
Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc.
Project / Program Management
Business Intelligence tool experience

Education and/or Experience:

Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience
5 or more years of applicable work experience
Previous work with information or data governance control activities in the financial services industry.
Experience in the financial services industry

Certificates or Licenses:

Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)

Who We Are

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

A hybrid work environment, up to 2 days per week of remote work

Tuition Reimbursement to support your continued education

Student Loan Repayment Assistance

Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely

Generous PTO and Parental leave

Competitive health benefits including medical, dental and vision

Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.

Step 2
You will receive an email notification to confirm that we've received your application.

Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.

For more information about

OCC

, please click

here

OCC is an Equal Opportunity Employer

Apply Now

member services representative jobs in Chicago, IL

Associate Principal, Information Governance

Field Sales Representative - Chicago

Registered Nurse (RN)

Roofing Sales Representative

Director of Nursing (DON)

INSURANCE ACCOUNT REPRESENTATIVE

Member Service Representative (MSR)

Sales Representative - Trucker's Network

Gaming Service Technician

INSURANCE SALES AGENT

LPN (Licensed Practical Nurse)

Warehouse Associate

Dental Receptionist / Patient Services Representative

Member Services Representative

Patient Access Representative

Member Services Representative

Physical Therapist

RN Case Manager Hospice

Patient Services Representative

IT Help Desk Technician

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