20 Best Customer Service Representative jobs in Round Rock, TX (Hiring Now!)

Bilingual Customer Service Representative (On-Site)
ViaPlus by VINCI Highways —Austin, TX
Answer routine and non‐routine customer calls daily. Process incoming customer (CSC) transactions. Our full-featured, single-account back-office technology…
Estimated: $30.1K - $38.2K a year
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Customer Service Representative
Rainbow Pizza, LLC dba Domino's —Austin, TX
You will be at least 16 years old with reliable transportation as well as a valid license, registration, and insurance. Benefits of working at Domino's Pizza:*.
From $8 an hour
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Remote Industrial Maintenance Customer Service Specialist
Linde Gas & Equipment Inc. —Georgetown, TX
If you have *4+ years of industrial maintenance mechanical/ electrical along with customer servicing experience* this is the career for you!
$65,000 - $85,000 a year
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Bilingual- Customer Service Representative
Real Floors —Austin, TX
Answer calls from customers; provide appropriate solutions and alternatives. Process new orders via telephone, email and our online customer portal.
Estimated: $30.5K - $38.7K a year
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Remote Customer Service Representative (Full Time)
TELUS International —Austin, TX
Ability to troubleshoot own devices & connectivity. Personal experience troubleshooting personal electronic devices in their everyday lives (e.g., personal…
Estimated: $29.3K - $37.1K a year
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10d
Customer Service Representative
Rebel Cheese —Austin, TX
Daily responsibilities include answering customer inquiries, resolving shipping & order issues, and tracking issues to prevent issues from reoccuring.
$18 - $24 an hour
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Lead Client Care Representative
Cypress Creek Pet Care —Cedar Park, TX
Continuing education and development support through our library of free CE courses. Generously subsidized backup and ongoing care support for children, adults,…
Estimated: $33.6K - $42.5K a year
Customer Service Sales Business Partner
United Fleet Management —Pflugerville, TX
A valid driver's license and willingness to travel for client meetings or other related events. _Sales Presentations_: Deliver information to potential clients…
$20 - $22 an hour
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4d
Customer Service Representative - Work From Home Texas
CVS Health —Austin, TX
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
$17.00 - $28.45 an hour
Family Violence Shelter Client Services Coordinator
Williamson County Crisis Center dba Hope Alliance —Round Rock, TX
Requires occasional twisting at desk when answering phone or keyboarding. Must be able to successfully complete the agency-provided State Certification Training…
$36,000 - $38,480 a year
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15h
Customer Service Representative
Austin Executive Airport —Pflugerville, TX
Valid driver's license with good driving record and ability to maintain a good driving record while employed; must be able to work some weekends and holidays.
From $17 an hour
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1d
Remote Customer Service Specialist
Activus Connect —Austin, TX
_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters through inbound calls.
$17 an hour
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4d
Customer Support Associate
Wise —Austin, TX
Technical skills: You’re computer literate and technically savvy, with strong typing skills of at least 35 words-per-minute, and fluent in navigating computer…
$24 an hour
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14d
Health Concierge
CVS Health —Austin, TX
Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools,…
$17.50 an hour
Customer Support Specialist
Viking Fence Co. Ltd —Austin, TX
Answer and direct all phone calls; field customer inquiries; make outgoing calls throughout the day to customers as needed. Customer service experience a must.
$18 - $20 an hour
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3d
Quality Assurance Spec
CVS Health —Austin, TX
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. Attention to detail and accuracy.
$18.50 - $35.29 an hour
5d
Client Services Associate
Castle Hill Fitness —Austin, TX
Giving facility tours to new guests; using active listening skills to determine the client's needs. Customer service experience in retail, front desk, or…
$15 an hour
Quick Apply
Customer Service Representative-Avery Ranch
Jack Brown Cleaners —Austin, TX
Your daily duties will include interacting with customers as they bring in and pick up their dry cleaning/laundry garments, invoicing and preparing those…
From $15 an hour
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1d
Customer Support Specialist (Mon-Fri, 3pm-11pm CST) Remote
AlertMedia —Austin, TX
Support AlertMedia customers by assessing inbound customer calls, tickets and live chats inquiring about product issues and general account questions in a…
Estimated: $39.8K - $50.4K a year
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Customer Service Representative
Rocc Insurance Group —Round Rock, TX
Follow up with insurance companies and provide quality customer service to your customers. We are currently looking to fill our Life Insurance Sales Position.
$75,000 - $300,000 a year
Quick Apply

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Bilingual Customer Service Representative (On-Site)

ViaPlus by VINCI Highways - Austin, TX

Quick Apply

Job Details

Full-time Estimated: $30.1K - $38.2K a year

Qualifications

Bilingual
Spanish
Customer service
Microsoft Office
High school diploma or GED
Supervising experience
Computer skills
1 year
Phone etiquette
Communication skills

Full Job Description

*** This is an on-site position. ***

ABOUT US

ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.

MAJOR DUTIES AND RESPONSIBILITIES

Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.

Promote positive customer relations with customers and coworkers.
Answer routine and non‐routine customer calls daily
Provide customer service to walk-in customers including accepting payments.
Acquire a working knowledge of our database.
Communicate effectively with a variety of people across various levels both within and outside the organization.
Consistently meet established productivity, schedule adherence and quality standards.
Quickly and accurately identify and assess individual needs, as well as take the appropriate actions to satisfy those needs.
Provide information about products and services.
Maintain customer records by updating account information.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Must follow all company rules and procedures.
Ability to deal with customers in a courteous, polite, and professional manner at all times.
Respond to all web and email customer correspondence.
Process incoming customer (CSC) transactions
Respond to customer voicemails
Provide support for customer service center as needed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Excellent phone etiquette
Excellent written and verbal communication skills
Excellent attendance and punctuality
Enjoy providing prompt and timely service to our clients
Be extremely detail‐orientated, and efficient and possess superior written and verbal communication skills
Must possess strong interpersonal skills
Have compassion and empathy for customer situations and excellent listening skills.
Have excellent customer service skills with the ability to build and maintain customer relationships
Be energetic, self‐motivated, and quick‐thinking
Can work in a team environment or independently while being flexible and open to
learning new experiences in a fast‐paced changing environment
Ability to read and comprehend normal instructions, correspondence, and memos
Must be able to organize and write correspondence and memos in a logical/methodical manner
Ability to effectively present information to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Excellent computer skills required, including knowledge of various Microsoft Office programs
Ability to handle difficult customers or situations
Ability to work varied shifts.

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED)
A minimum of one-year Customer Service Experience required
A minimum of six months of Call Center experience preferred
Bilingual Spanish is required

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities in this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.

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Job Type: Full-time

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Customer Service Representative jobs in Round Rock, TX

Bilingual Customer Service Representative (On-Site)

Customer Service Representative

Remote Industrial Maintenance Customer Service Specialist

Bilingual- Customer Service Representative

Remote Customer Service Representative (Full Time)

Customer Service Representative

Lead Client Care Representative

Customer Service Sales Business Partner

Customer Service Representative - Work From Home Texas

Family Violence Shelter Client Services Coordinator

Customer Service Representative

Remote Customer Service Specialist

Customer Support Associate

Health Concierge

Customer Support Specialist

Quality Assurance Spec

Client Services Associate

Customer Service Representative-Avery Ranch

Customer Support Specialist (Mon-Fri, 3pm-11pm CST) Remote

Customer Service Representative

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