20 Best client services manager jobs in Chicago, IL (Hiring Now!)

Client Relations Manager
Novo Health Services —Chicago, IL
NOVO’s regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. 401(k) w/Employer Match.
Up to $90,000 a year
Quick Apply
Client Success Manager
Carrum Health —Chicago, IL
Identify and execute strategies to streamline processes and increase operational efficiency through scalable implementation and account management workflows and…
$115,000 - $130,000 a year
Quick Apply
4d
Convention Services Manager
Omni Hotels & Resorts —Chicago, IL
Coordinate all aspects of conferences as assigned by the Director of Sales and Marketing to include but not limited to: food and beverage requirements, timing…
$60,000 - $75,000 a year
10h
HX Client Success Manager
Press Ganey —Chicago, IL
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose…
$80,000 - $160,000 a year
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4d
Assistant Guest Services Manager
Evolution Parking & Guest Services —Chicago, IL
Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
$50,000 - $55,000 a year
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4d
Client Onboarding Manager
Metropolitan Capital Bank and Trust —Chicago, IL
Communicate directly with clients to perform account opening, platform demonstrations/training, answer difficult questions, identify and explain documentation…
Estimated: $99K - $125K a year
20h
Driver
Care Solutions Transportation —Chicago, IL
Valid driver's license with a clean driving record. Adhere to all traffic laws and regulations while driving, maintaining a high level of safety at all times.
$25 - $27 an hour
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6d
District Manager
Securitas Inc. —Chicago, IL
Passion for the protection of business and an intense drive to impact financial targets, deliverables, and challenges.
$85,000 - $87,000 a year
18h
Assistant Property Manager
Cushman & Wakefield —Chicago, IL
Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence.
Estimated: $53.4K - $67.6K a year
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2h
Warehouse Attendant|Part-time| McCormick Place Convention Center
Oak View Group —Chicago, IL
Unload incoming deliveries per quality work instructions. Unload incoming deliveries per quality work instructions and verifies against packing slip.
$23.63 - $26.63 an hour
Union Barista|Part-time|McCormick Place Convention Center
Oak View Group —Chicago, IL
Accurately processes cash register transactions, inputting product costs, giving back change, processes debit and credit cards, traveler's checks, coupons and…
$25.77 an hour
Cannabis Sales Account Manager
Wyld —Chicago, IL
Willing to submit to a background check, including a motor vehicle report, valid driver license required. WYLD Sales Account Managers are masters at planning…
$80,000 a year
Quick Apply
Property Administrator
Cushman & Wakefield —Chicago, IL
Promote and foster positive relationships with tenants and clients and track service calls as required. Provide full administrative support, including phone…
Estimated: $49.8K - $63K a year
Quick Apply
2h
Rental Assistance Case Manager
A Safe Haven Foundation —Chicago, IL
Highly skilled at leveraging new technology and other communication tools on a daily basis. The State Homeless Prevention Program provides financial assistance…
$48,000 - $54,000 a year
Quick Apply
11d
Assistant District Manager - Arboriculture
Davey Tree —Chicago, IL
Work as a tree doctor that makes house calls. Preferred: Relevant pesticide and related licenses and certificates, if required by state law.
From $60,000 a year
Quick Apply
1d
Enterprise Partner Manager, Grocery & Retail
Uber —Chicago, IL
You will be building business models, performing analysis with local/central operations teams s to understand trends, provide actionable insights, and track…
$99,000 a year
7d
Union Front of House Utility (Busser, Restocker, Runner) | Part-time | McCormick Place Convention Center
Oak View Group —Chicago, IL
Reporting to the Food & Beverage Manager, the Front of House Utility position will provide ultimate hospitality for guests in a fast-paced, high volume…
$25.47 an hour
Customer Success Manager (US, remote)
GTreasury —Chicago, IL
Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C…
$85,000 a year
Quick Apply
Client Success Manager
Opus 2 —Chicago, IL
Execute strategies to promote and increase adoption within the firm, either traveling to customer sites or meeting clients remotely, arranging thought…
Estimated: $68.3K - $86.5K a year
Quick Apply
Manager, Client Operations
Publicis Media —Chicago, IL
Support a defined and codified welcome process (Infinite Roar) and continue to improve/evolve process of new hire orientation and navigation (i.e. systems and…
Estimated: $74.5K - $94.3K a year
Quick Apply

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Client Relations Manager

Novo Health Services - Chicago, IL

Quick Apply

Job Details

Full-time Up to $90,000 a year

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Communication skills

Full Job Description

Get to know us: NOVO Health Services, with headquarters in Atlanta, GA, offers linen management solutions to the healthcare industry. NOVO keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO’s wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO’s regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

NOVO Health Services is the only “one stop shop” service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.

We are currently looking for a Client Relations Manager (CRM), for the Chicago area. We are looking for someone who is confident in decision making, can act quickly, and has excellent communication skills. If you are ready to make a commitment to measurable performance and continuous improvements, then we want to hear from you!

The successful candidate:

The Client Relations Manager (CRM) will be the first point of customer contact and will build and maintain business relationships with clients by providing prompt and accurate service to promote customer loyalty and protect company assets.

Essential Functions:

Management of Company Assets:

The CRM will assist in maintaining adequate inventory and par levels within assigned accounts and notify customer and plant if there are overages or discrepancies and adjust orders accordingly
The CRM will drive and support to retrieve at least 1,500 pounds of linen per quarter from outside sources such as Nursing Homes, Clinics and Competitors
The CRM will conduct customer site visits, linen room inventory, scrub inventory, rejects, unit rounding, customer surveys and audits as outlined and part of assigned role responsibility

Responsibilities:

The CRM is responsible for maintaining and holding all business in assigned accounts.
Ensure that CRM activity is conducted as scheduled daily, weekly, monthly and quarterly, such as linen room and scrub inventory, rejects, audits/studies
Participation in client meetings - monthly and quarterly business reviews, linen committee meetings and any other facility specific events
Ensure that all data and information is entered into ABS, Linen Master, Sales Force, One Drive and other specific spreadsheets on a timely basis – weekly/monthly
Conduct client education – unit rounding/in servicing, Linen Awareness Events, end user education for cost and utilization savings opportunities
Ability to analyze reports, create spreadsheets and PowerPoint presentations and conduct meetings to review and present the information and data
The CRM responds appropriately and timely to client issues, needs and requests and drives the follow up and resolution process
CRMs will check their cell phone voicemail and respond back within 4 hours and email several times per day and respond back to clients and internal communications by the end of the day and within 24 hours. Job Description
Work collaboratively with Plant Management to ensure effective communication for internal items and resolution of customers issues and concerns
Ability and willingness to perform other duties assigned by Management
Typical workdays are Monday – Friday but CRM is still responsible to promptly respond to after hour and/or weekend communications as needed

Growth:

The CRM has the opportunity to sell additional items to existing customers and opportunity to pass along sales leads to the Sales Team. The CRM will engage the Director of Service and Business Manager on all add on sales.
The CRM will assist in new business installation as requested
The Director of Service, Business Manager and Senior VP will be notified immediately of any major issues, business at risk or competitive visits within the assigned accounts

Requirements:

Must be able to perform essential job functions with or without accommodations
Industry experience or prior customer service
Ability to work independently and manage time accordingly
Proficient skills in Microsoft office – Excel, Word, PowerPoint
Excellent communication skills
Detail oriented
Analytical mindset
Positive, outgoing attitude and customer centric approach
Ability to travel freely within assigned territory
Ability to lift 20-30 pounds, bend, and squat
Proper protocol and PPE requirements will be adhered to while at the client facility and within Novo plants/depots

What we can offer you as a full-time associate:

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

Job Type: Full-time

Pay: Up to $90,000.00 per year

Benefits:

401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

client services manager jobs in Chicago, IL

Client Relations Manager

Client Success Manager

Convention Services Manager

HX Client Success Manager

Assistant Guest Services Manager

Client Onboarding Manager

Driver

District Manager

Assistant Property Manager

Warehouse Attendant|Part-time| McCormick Place Convention Center

Union Barista|Part-time|McCormick Place Convention Center

Cannabis Sales Account Manager

Property Administrator

Rental Assistance Case Manager

Assistant District Manager - Arboriculture

Enterprise Partner Manager, Grocery & Retail

Union Front of House Utility (Busser, Restocker, Runner) | Part-time | McCormick Place Convention Center

Customer Success Manager (US, remote)

Client Success Manager

Manager, Client Operations

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