20 Best Patient Representative jobs (Hiring Now!)

Client Service Representative (CSR)
Ged Lawyers —Yarmouth, MA
Some knowledge of the medical field and terminology (worked in a doctor’s office – Medical Assistant that has worked in the front and back office).
Estimated: $41.9K - $53K a year
Quick Apply
Patient Services Representative/MA for Trauma Orthopedic Surgery Clinic
Surgical Affiliates Acute Care —Twin Falls, ID
Answer and process incoming calls in a courteous and professional manner. This position requires a background in clerical/receptionist experience, ability to…
$18 - $25 an hour
Quick Apply
13d
Client Service Representative
Hope Springs Veterinary at Great Bridge —Chesapeake, VA
Answer a multi-line phone system along with text messages and email. As a client service representative/receptionist, your duties will be to shine as a stellar…
$13 - $18 an hour
Quick Apply
Physical Therapy Technician / Patient Services Representative - Twin Cities Orthopedics
Twin Cities Orthopedics —New Richmond, WI
May assist with coordinating schedules for the Volunteer Tech program; train and orient incoming Techs. Apply principles of logical thinking to define problems,…
Estimated: $30.7K - $38.8K a year
Quick Apply
Patient Services Representative
Allergy and Immunology Associates of New England —Greenfield, MA
The PSR role is focused on greeting patients in person and on the telephone while responding to their needs in an efficient manner. 11 paid holidays a year.
$19 - $21 an hour
Quick Apply
10d
Patient Care Representative
Kinex Medical, LLC —Eau Claire, WI
These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons…
$20 - $25 an hour
Quick Apply
Bilingual Patient Services Representative
Columbia Valley Community Health —Wenatchee, WA
The Patient Services I’s primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments,…
From $18.46 an hour
Quick Apply
14d
Patient Service Representative I
Women's Care —Eugene, OR
Provides back up support for Call Center by answering inbound calls, directing calls, accurately and efficiently recording and routing messages, accurately and…
Estimated: $32.5K - $41.2K a year
Quick Apply
1d
Customer Service Representative
Lake Superior Medical Equipment, Inc. —Cloquet, MN
Competitive wage and benefit package including potential for monthly bonus based on cash sales. We have an opportunity for a full-time customer service…
$13 - $17 an hour
Quick Apply
Call Center Representative/Customer Service
Beltone Mid-Atlantic —Roanoke, VA
70% inbound calls and chats, 30% outbound calls, chats, sms text, or emails in response to new and existing user inquiries. Call center: 2 years (Required).
$14 - $17 an hour
Quick Apply
Patient Care Coordinator - OnPoint Pediatrics at Highlands Ranch
OnPoint Medical Group —Highlands Ranch, CO
This position is responsible to greet patients, answer phone calls timely, activate patient files, and move patients through a pre-determined protocol to ensure…
$19 - $23 an hour
12d
Medical Customer Service Representative - MJ
The Allergy, Asthma & Sinus Center —Mount Juliet, TN
Answer and screen telephone calls, take messages, and provide appropriate information to phone callers as wells as handling outgoing phone calls as appropriate.…
Estimated: $29.9K - $37.9K a year
Quick Apply
Pre-Registration Representative – Full-Time
Princeton Radiology Associates —Princeton, NJ
Demonstrated ability to speak effectively and present a pleasant, profession demeanor/image during telephone conversations or in person.
Quick Apply
Patient Experience Representative- Arabic speaking preferred
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Receptionist/Patient Care Representative
Commonwealth Primary Care —Richmond, VA
Answers and screens telephone calls, accurately takes messages, transfers to appropriate staff, or provides necessary information in an expedient manner while…
From $17 an hour
Quick Apply
Patient Service Representative
Allergy Partners —Rockwall, TX
JOB SUMMARY:* With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect…
Estimated: $31.5K - $39.9K a year
Patient Representative
Memorial Sloan Kettering Cancer Center —New York, NY
Provide notary services to patients (notary license reimbursement). Informed by basic research done at our Sloan Kettering Institute, scientists across MSK…
$80,300 - $128,400 a year
4d
Patient Access Representative - Outpatient
Vail Health Hospital —Avon, CO
Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls and forward queries to…
$20 - $24 an hour
Quick Apply
Patient Care Representative
Cardiology Consultants of Philadelphia, PC —Paoli, PA
Receive, greet, and direct patients. Review instructions for studies scheduled with patients. Enter charges as the patient is leaving, as well as during…
Estimated: $41K - $52K a year
Quick Apply
3d
Patient Access Representative I
Cleveland Clinic —Garfield Heights, OH
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The…
Estimated: $34.5K - $43.7K a year
2d

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Client Service Representative (CSR)

Ged Lawyers Yarmouth, MA

Quick Apply

Job Details

Full-time Estimated: $41.9K - $53K a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Customer service
Microsoft Office
Personal injury law
High school diploma or GED
Medical billing
Negotiation

Full Job Description

POSITION SUMMARY:

The Client Service Representative assumes a pivotal role in the organization by managing patient/client files, ensuring meticulous documentation arrangement, and navigating various systems efficiently. This role demands a keen eye for quality review and the ability to decipher diverse documents such as EOBs, AOBs, patient ledgers, PIP logs, and legal documentation. An in-depth understanding of Auto Carriers, Health Insurance, and Third-Party Administrators (TPAs) is essential, along with the ability to differentiate between policy numbers and claim numbers while strictly adhering to privacy and security protocols for protected health information. An ideal candidate for the position will have prior experience in medical billing, which enriches their skill set for effectively handling the responsibilities outlined in the job description.

PRIMARY DUTIES & RESPONSIBILITIES:

Adeptly scan, upload, and arrange various documents with speed and accuracy.
Efficiently maneuver through diverse medical billing systems necessary for accessing patient files.
Conduct thorough quality reviews to ensure the accuracy and completeness of all documents.
Identify various documents, including EOBs (explanation of benefits), AOBs (assignment of benefits), patient ledgers, PIP logs, and some legal paperwork.
Demonstrate the ability to identify Auto Carriers, Health Insurance, and Third-Party Administrators (TPAs), and understand their roles and processes.
Understand the significance of policy and claim numbers throughout the audit process.
Proactively identify and resolve issues following established protocols.
Maintain the confidentiality and security of protected health information in compliance with HIPAA regulations.
Provide exceptional customer service to clients, addressing inquiries and concerns promptly and professionally.
Collaborate effectively with internal teams to ensure smooth communication and resolution of issues.
Document and escalate complex cases or discrepancies according to established protocols.
Participate in ongoing training and professional development opportunities to stay updated on industry trends and best practices.
Assist in the development and implementation of process improvements to enhance efficiency and quality of service delivery.
Maintain employee activity production tracking to monitor and assess individual performance levels.
Continuously maintain and update client information as required to ensure accuracy and relevance.
Support other administrative tasks and projects as assigned by management to meet organizational needs and priorities.

KNOWLEDGE, SKILLS, AND ABILITIES:

Medical Billing experience with high-level Customer Service Experience
Scanning Documents
Some knowledge of the medical field and terminology (worked in a doctor’s office – Medical Assistant that has worked in the front and back office)
Familiar with CMS 1500 – HICA Healthcare Insurance Claim Form
Perform additional duties as assigned.

QUALIFICATIONS:

High School diploma, required. 2 years of college, preferred.
Excellent communication, customer service, interpersonal, organizational, decision-making, relationship building and negotiation skills.
Ability to handle confidential information and abide by HIPAA laws and other medical policies.
Proficiency in CRM software and Microsoft Office Suite (MS Office - Word, Excel, PowerPoint and Outlook).
Requires 80% travel to various clients in different counties, regions of Massachusetts

PHYSICAL DEMANDS

Prolonged periods of standing or sitting at a desk while working on a computer interacting with clients. Lifting or carrying documents or equipment, such as scanners or a laptop, occasionally. Must be able to lift up to 15 pounds at times. Using hands or fingers to operate office equipment, type, or handle paperwork. Communicating verbally with clients and colleagues in person or over the phone for extended periods. Occasionally bending, stooping, or reaching to access files or office supplies. Maintaining focus and concentration for extended periods while performing detailed tasks. These physical demands may vary depending on the specific requirements of the job.

Job Type: Full-time

Schedule: Monday to Friday

Location: New Bedford, MA – Worcester, MA – Framingham, MA

Top Reasons to Work for Us!

Ged Lawyers provides a wide range of benefits including: medical, vision and dental insurance, life insurance, short and long-term disability, 401K matching plan, holidays and paid time off.

Staffing Agencies: Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely ask agencies not to solicit our business managers directly as well. Thank you in advance.

EOE/M/F/D/V

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Work Location: On the road

Quick Apply

Patient Representative jobs

Client Service Representative (CSR)

Patient Services Representative/MA for Trauma Orthopedic Surgery Clinic

Client Service Representative

Physical Therapy Technician / Patient Services Representative - Twin Cities Orthopedics

Patient Services Representative

Patient Care Representative

Bilingual Patient Services Representative

Patient Service Representative I

Customer Service Representative

Call Center Representative/Customer Service

Patient Care Coordinator - OnPoint Pediatrics at Highlands Ranch

Medical Customer Service Representative - MJ

Pre-Registration Representative – Full-Time

Patient Experience Representative- Arabic speaking preferred

Receptionist/Patient Care Representative

Patient Service Representative

Patient Representative

Patient Access Representative - Outpatient

Patient Care Representative

Patient Access Representative I

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