20 Best Customer Service Representative jobs in florida (Hiring Now!)

Customer Service Representative - Orlando - $16.50/hr
Alegeus Technologies LLC —Maitland, FL
Answer telephone calls, obtain caller information, authenticate account holders and verify information. Adhere to regulatory oversight policies and procedures…
$16 an hour
Client Relations Specialist
Consolidated Credit —Plantation, FL
By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment…
$50,000 - $70,000 a year
14d
Entry Level Customer Service Representative
ranr management group —Port Charlotte, FL
Learn and master all client product knowledge in order to be able to answer any customer questions and overcome objections.
$750 - $1,600 a week
Quick Apply
13d
Marijuana Patient Care Specialist
MMJ Health FL —Palm Beach Gardens, FL
Following-up with 35-50 patients a day on phone calls, notating any changes to current medications, diagnoses, and any recommended changes.
$17 - $20 an hour
Quick Apply
Customer Service Representative
North Florida Medical Services —Jacksonville, FL
Candidates with medical office front desk experience is preferred. This entry level Customer Service position is located in Jacksonville, FL (Mandarin) in our…
From $15 an hour
Quick Apply
Customer Service Representative
Harmony Health LLC —Saint Petersburg, FL
*Documentation:* Maintain accurate records of client interactions and transactions. The opportunity to make a positive impact by helping clients manage their…
$65,000 - $72,000 a year
Quick Apply
Client Service Representative Entry Level
Business Sales Firm —Hialeah, FL
Serve as a subject matter expert for our clients and act as a resource across the entry-level Client Service team to help foster a collaborative and…
$43,500 - $54,000 a year
Quick Apply
2d
Customer Service Representative
Badger Bob's Services —Sarasota, FL
Answer a variety of calls including appointment requests, maintenance plan renewals, payments, registration requests, etc.
$15 - $17 an hour
Quick Apply
Personal Lines Customer Service Representative
Brightway Insurance, Palencia —Saint Augustine, FL
As a Personal Lines Processor you'll answer calls, be the primary greeter to guests, send intake forms, conduct data entry and receive all documents needed…
From $52,000 a year
Quick Apply
Customer Service Representative
IntouchCX —Altamonte Springs, FL
Assist all customers through inbound calls, emails, and/or chats. Be an active listener and help resolve customer inquiries.
Estimated: $32K - $40.5K a year
7d
Client Service Administrator
Levy Recognition —Tampa, FL
Maintain and update other internal planning and tracking tools as needed. Assist with implementation of the sales/marketing plan for NCAA Conferences & program…
$15 - $19 an hour
Quick Apply
Customer Service Specialist - Upscale Salon
J. Joseph Salon —Odessa, FL
Giving tours & checking guests in. Promoting on-going & future specials. Must enjoy and excel at sales offerings, and have charismatic personality.
Estimated: $33.2K - $42.1K a year
Customer Account Specialist
JW Plumbing Co. —Hollywood, FL
__Closing all service calls in the system when work is complete. _The Customer Service Representative provides support by executing and delivering on a range of…
$33,280 - $41,600 a year
Quick Apply
Customer Experience Specialist
MedPro Healthcare Staffing —Sunrise, FL
Minimum of 3+ years of successful experience within hospitality or related field. Utilizes proper etiquette in telephone and electronic mail communications.
$20 an hour
Quick Apply
Call Center Operations Manager
Fusion BPO Services —Boca Raton, FL
It is linked to high level management and clients to develop, implement and manage operational standards and strategic plans to obtain the maximum benefit,…
$60,000 - $80,000 a year
Quick Apply
Client Service Representative
Sales Management Firm —Davie, FL
Learn all client product knowledge and be able to answer consumer questions, overturn objections, and close a sale if needed.
$45,000 - $54,000 a year
Quick Apply
7d
Project Coordinator - Customer Onboarding
Hidden Eyes LLC dba Envera Systems —Sarasota, FL
Respond to emails, phone calls, and other forms of correspondence (internal and external). Participate in project meetings with internal departments to gather…
Estimated: $34.2K - $43.3K a year
Quick Apply
Entry Level Customer Service Assistant
Muse Management —Miami, FL
Proven experience in customer service or a related field. Seize opportunities for networking within the industry to enhance professional growth.
$45,072.02 - $52,237.27 a year
Quick Apply
13d
Direct Customer Representative - Entry Level
Horizon Sales Company —Miami, FL
Representative’s Degree in Business and/or related field. Conduct yourself in a professional manner at all times when dealing with customers, clients, and…
$52,758.53 - $57,650.87 a year
Quick Apply
7d
Rep, Customer Service I
Wind River Environmental LLC —Florida
The CSR handles a large volume of inbound calls on a daily basis related to our many service offerings, including septic, drain cleaning, grease removal,…
Quick Apply
1d

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Customer Service Representative - Orlando - $16.50/hr

Alegeus Technologies LLC - Maitland, FL

Apply Now

Job Details

Full-time $16 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer service
No experience needed
Microsoft Office
High school diploma or GED
Analysis skills
1 year
Communication skills
Under 1 year

Full Job Description

MISSION

Provide consistent and reliable white-glove service with each customer interaction.

REQUIREMENTS

Must live in the greater Orlando area and will be required to attend the in-person training in the Maitland, FL office in the first 6 weeks.
Must have a reliable broadband internet connection (DSL, cable or fiber with 25 Mbps or higher) with the ability to directly connect to a router (wired) if negative call quality is observed when using a wireless connection. Satellite, dial-up or personal hot spots are not permitted.

Start date: July 1, 2024

Schedule: Monday through Friday 11:30am - 8pm EST

Compensation: $16.50 per hour plus a Variable pay (performance bonuses)

RESPONSIBILITIES

Answer telephone calls, obtain caller information, authenticate account holders and verify information.
Research account and transaction records to resolve caller questions.
Adhere to regulatory oversight policies and procedures about caller interactions (provide correct and appropriate information, enter detailed notes on caller’s record regarding the nature of the call, maintain and respect caller privacy).
Inform account holders about procedures related to use of services.
Maintain and improve quality results by adhering to standards and guidelines as well as recommending improved procedures.
Ensure job knowledge is current by studying new product changes and system functionality; participate in educational opportunities.
Apply general processing procedures and specific guidelines to correctly process claims.
Review and interpret pending claims to determine the appropriateness of the claim status; take necessary actions within policy provisions.
Achieve and maintain a quality score of 90% or better.
Achieve an average handle time (AHT) of 350 seconds or less within the first 90 days.

EDUCATION/EXPERIENCE

High School or GED, or equivalent related work experience.
1-2 years Customer Service Call Center experience preferred.
Basic understanding of Microsoft Office suite.

ROLE-BASED COMPETENCIES

Ability to independently handle challenging customer interactions with tact, professionalism, and minimal supervisory support.
Solid interpersonal, verbal, and written communication skills.
Excellent troubleshooting, decision making, and problem-solving skills.
Ability to work well independently, and as a team member.
Ability to multitask, adjust priorities, meet deadlines, and successfully operate in a fast-paced environment.
Strong organizational, analytical skills; strong attention to detail.
Ability to follow through on and successfully execute tasks while adhering to specific quality standards.

VALUES (the “How”)

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also consider individual delivery on our corporate values:

Care personally. We connect personally to our "why" - are passionate and purposeful
Put the end-user first. When we put the end user first, we believe the rest falls into place
Consistently challenges the status quo. We believe the best solutions haven’t been discovered yet
Practice the art of inspection. We will turn over every stone to gain deeper insight to guide our actions
Solve the real problem. We will constantly orient on the true issue at hand and accurately and fully address

The above cited duties and responsibilities describe the general nature and level of work performed by an incumbent assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that a candidate may be expected or asked to perform.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
Work from home

Experience level:

1 year
No experience needed
Under 1 year

Shift:

8 hour shift
Evening shift
No nights

Weekly day range:

Monday to Friday

Work setting:

Call center
In-person

Education:

High school or equivalent (Required)

Ability to Relocate:

Maitland, FL 32751: Relocate before starting work (Required)

Work Location: In person

Apply Now

Customer Service Representative jobs in florida

Customer Service Representative - Orlando - $16.50/hr

Client Relations Specialist

Entry Level Customer Service Representative

Marijuana Patient Care Specialist

Customer Service Representative

Customer Service Representative

Client Service Representative Entry Level

Customer Service Representative

Personal Lines Customer Service Representative

Customer Service Representative

Client Service Administrator

Customer Service Specialist - Upscale Salon

Customer Account Specialist

Customer Experience Specialist

Call Center Operations Manager

Client Service Representative

Project Coordinator - Customer Onboarding

Entry Level Customer Service Assistant

Direct Customer Representative - Entry Level

Rep, Customer Service I

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