20 Best member services representative jobs in Chicago, IL (Hiring Now!)

Quality Assurance Representative
Ryan Specialty —Chicago, IL
Evaluates customer interactions, including calls, emails, and other communication channels, to ensure a high standard of service and compliance with company…
$18 - $23 an hour
Clinical Practice Educator
Wellbe Senior Medical —Chicago, IL
Have a valid driver’s license, car insurance, have access to a car and willingness to drive to patient homes/patient location, as well as an active auto…
Estimated: $76.2K - $96.5K a year
Field Sales Representative - Chicago
Oliver Winery —Chicago, IL
Master skillset for productive account calls, including evaluation of retailer landscape, pertinent geographies/population centers, and state laws within…
Estimated: $36.8K - $46.7K a year
Clinical Psychologist - licensed or license eligible within 4 months of hire
JCFS Chicago —Chicago, IL
As this position requires site visits to locations which may or may not be accessible by public transportation, must be able to drive, have a valid driver’s…
From $81,100 a year
Quick Apply
Hands on CFO (Not for Profit)
PLCCA, Inc. —Maywood, IL
 MBA, graduate, or Bachelor’s Degree in finance, accounting, or other relevant field (or. And state/federal guidelines and regulations.
$80,000 - $90,000 a year
Quick Apply
School Psychologist Bilingual (Spanish/English)
ASPIRA of Illinois —Chicago, IL
*Conduct assessment to identify student's academic/intellectual ability, social, emotional, and behavioral needs. *. School psychology: 2 years (Preferred).
Estimated: $72.6K - $92K a year
Quick Apply
Director, Spend Management
Sidley Austin LLP —Chicago, IL
Bachelor's degree from an accredited university, required in Supply Chain, Business, Economics, Management, or related field. Able to work under pressure.
Estimated: $143K - $181K a year
1d
Buyer - Scrap Metal
PSW Group —Chicago, IL
A bachelor’s degree from an accredited college or university is strongly preferred; or an equivalent combination of education, but not required.
$70,000 - $120,000 a year
Quick Apply
Member Service Representative (MSR)
MWRD Employees' Credit Union —Chicago, IL
This position will be required to work at the Chicago and Stickney Branch locations and be responsible for providing exceptional member services including…
Estimated: $27.9K - $35.4K a year
Quick Apply
15h
Account Service Representative I
Ann & Robert H. Lurie Children’s Hospital of Chicago —Chicago, IL
Demonstrates effective utilization of the features of the telephone system in order to achieve greater productivity with appropriate collection practices and…
Estimated: $46.3K - $58.6K a year
1d
CUSTOMER SERVICE REPRESENTATIVE- TELEMARKETER
STATE FARM INSURANCE —Chicago, IL
Network to develop new prospective insurance customers is a variety of ways. Insurance service can include responding to insurance inquiries regarding insurance…
$40,000 - $60,000 a year
Quick Apply
7h
Customer Service Representative/Dispatcher
COMBINED RESOURCES, INC. —Addison, IL
Strive to provide world-class service to all customers and vendors operating in your assigned territory. As a skilled multitasker, you will coordinate dispatch…
$20 an hour
Quick Apply
3d
Sales Manager
ASSA ABLOY —Addison, IL
Valid driver’s license, with overnight and extended stay travel (50% travel or two weeks per month). Review operations of competing organizations: plan and…
Estimated: $73.3K - $92.8K a year
7d
Credit Union Teller
South Side Community Federal Credit Union —Chicago, IL
Proficiency in 10-key typing for accurate data entry. Process customer transactions, including deposits, withdrawals, and loan payments.
$17.50 - $21.50 an hour
Quick Apply
4d
Medical Call Center Representative
Chicago Eye Consultants —Stickney, IL
Answer telephone calls promptly and in a polite and professional manner. You will be responsible for handling a wide range of inbound and outbound calls,…
Estimated: $32.2K - $40.7K a year
18h
Leasing and Resident Services Coordinator, Multifamily
Cushman & Wakefield —Streeterville, IL
1+ years of sales, leasing, customer service, front desk experience. Proactively develop a resource directory of local social service agencies and providers.
From $30 an hour
Quick Apply
3d
Veterinary Receptionist CSR
Partners Animal Hospital West Loop, LLC —Chicago, IL
Determine whether immunizations/tests are current. Personal contacts are with clients and patients affected by a variety of problems, visitors and other…
$18 - $22 an hour
Quick Apply
Aging Well Neighborhood Outreach and Education Specialist
Aging Care Connections —La Grange, IL
Collaborate with external partners to design, develop, promote, and conduct health, wellness, educational, and social workshops and seminars, in English and…
$40,000 a year
Quick Apply
Associate Principal, Information Governance
Options Clearing Corporation —Chicago, IL
In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements for external organizations…
Estimated: $92.5K - $117K a year
IT Field Service Representative
Creative Technology Solutions —Skokie, IL
Own a car with a valid Driver’s license. Be able to travel overnight and out-of-state for multiple days at a time, 1-3 times a month.
$17 - $23 an hour
Quick Apply

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Quality Assurance Representative

Ryan Specialty - Chicago, IL

Apply Now

Job Details

Full-time $18 - $23 an hour

Benefits

Paid parental leave
Paid time off
Parental leave

Qualifications

Quality management
Bachelor's degree
Certified Quality Auditor
Business Administration
1 year

Full Job Description

JOB SNAPSHOT:

Employee Type:

Regular

Location:

Chicago - Illinois - Wacker

Secondary Location(s):

Hunt Valley - Maryland

Position Summary:

Responsibilities: Conducts regular audits of insurance processes, claims, underwriting, and customer interactions to identify areas for improvement and ensure accuracy. Administers quality monitoring programs to assess the performance of customer service representatives, underwriters, and claims processors. Ensures quality assurance procedures are in alignment with industry best practices and regulatory requirements. Reviews insurance policies, documentation, and processes to ensure compliance with industry regulations and company policies. Addresses customer complaints related to the quality of service, ensuring prompt resolution, and preventing recurrence. Conducts root cause analysis for identified quality issues, working with relevant departments to implement corrective actions. Stays updated on industry regulations and changes, ensuring that all insurance operations adhere to legal requirements. Maintains accurate records of quality assessments, audits, and improvement plans, ensuring documentation follows industry standards. Generates regular reports on quality performance metrics, presenting findings to management and suggesting strategies for improvement. Evaluates customer interactions, including calls, emails, and other communication channels, to ensure a high standard of service and compliance with company guidelines. Utilizes technology tools and systems to streamline quality assurance processes, automate assessments, and enhance overall efficiency. Work Experience: Minimum of 1 year of work experience in Business Operations or Quality Management in Insurance Industry. Education: Bachelor’s degree required; Business Administration, Quality Management, Business Operations preferred. Any other related discipline or commensurate work experience considered. Licenses & Certifications: Prescribed: NA Preferred: Certified Quality Auditor (CQA) Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization. Our vision is an inclusive and equitable workplace where all employees are valued and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

Disclaimer

Ryan Specialty is an Equal Opportunity Employer

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional wellbeing goals. In addition to our comprehensive benefits package, we encourage a diverse workforce that allows you to manage your wellbeing and work/life balance. We understand that you have a life outside of work. That's why we offer paid time off for vacation, sick and personal days. In addition, we offer paid parental leave and paid company holidays.

Ryan Specialty values a diverse workplace where all colleagues feel empowered to be their authentic selves, and we are proud to be an equal-opportunity workplace. Ryan Specialty provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Ryan Specialty is committed to a diverse workforce.

The target hourly rate range for this position is $18.00 - $23.00 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The base pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website

https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

HR@Ryansg.com

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Apply Now

member services representative jobs in Chicago, IL

Quality Assurance Representative

Clinical Practice Educator

Field Sales Representative - Chicago

Clinical Psychologist - licensed or license eligible within 4 months of hire

Hands on CFO (Not for Profit)

School Psychologist Bilingual (Spanish/English)

Director, Spend Management

Buyer - Scrap Metal

Member Service Representative (MSR)

Account Service Representative I

CUSTOMER SERVICE REPRESENTATIVE- TELEMARKETER

Customer Service Representative/Dispatcher

Sales Manager

Credit Union Teller

Medical Call Center Representative

Leasing and Resident Services Coordinator, Multifamily

Veterinary Receptionist CSR

Aging Well Neighborhood Outreach and Education Specialist

Associate Principal, Information Governance

IT Field Service Representative

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