20 Best member services representative jobs in Chicago, IL (Hiring Now!)

Patient Access Representative I
Edward-Elmhurst Health —Skokie, IL
This position is responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a…
Estimated: $37.5K - $47.5K a year
Clinical Psychologist - licensed or license eligible within 4 months of hire
JCFS Chicago —Chicago, IL
As this position requires site visits to locations which may or may not be accessible by public transportation, must be able to drive, have a valid driver’s…
From $81,100 a year
Quick Apply
Field Sales Representative - Chicago
Oliver Winery —Chicago, IL
Master skillset for productive account calls, including evaluation of retailer landscape, pertinent geographies/population centers, and state laws within…
Estimated: $36.8K - $46.7K a year
Director, Spend Management
Sidley Austin LLP —Chicago, IL
Bachelor's degree from an accredited university, required in Supply Chain, Business, Economics, Management, or related field. Able to work under pressure.
Estimated: $143K - $181K a year
1d
School Psychologist Bilingual (Spanish/English)
ASPIRA of Illinois —Chicago, IL
*Conduct assessment to identify student's academic/intellectual ability, social, emotional, and behavioral needs. *. School psychology: 2 years (Preferred).
Estimated: $72.1K - $91.3K a year
Quick Apply
Outside Property Claim Adjuster- Chicago, IL
The Travelers Companies, Inc. —Chicago, IL
Valid driver's license required. Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate,…
$63,700 - $105,100 a year
Clinical Practice Educator
Wellbe Senior Medical —Chicago, IL
Have a valid driver’s license, car insurance, have access to a car and willingness to drive to patient homes/patient location, as well as an active auto…
Estimated: $76.2K - $96.5K a year
Member Services Representative
Rewards Network —Chicago, IL
Answer and respond to high-volume inbound calls and emails from Rewards Network members daily; assist with account questions and provide information related to…
Estimated: $38.6K - $48.9K a year
Quick Apply
Team Member/Customer Service
Minghin Cuisine —Chicago, IL
Handle cash transactions and operate the cash register. Basic math skills for cash handling and order processing. Familiarity with Aloha POS system is a plus.
$18.72 - $30.00 an hour
Quick Apply
Restaurant Crewmember
Raising Cane's —Chicago, IL
Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every…
$16.00 - $17.50 an hour
Quick Apply
IRS Revenue Agent (Examiner Experienced GS-13)
Internal Revenue Service —Illinois
A bachelor's or higher degree in a field other than accounting or a combination of education and experience equivalent to 4 years that included at least 30…
$98,496 - $158,432 a year
Buyer - Scrap Metal
PSW Group —Chicago, IL
A bachelor’s degree from an accredited college or university is strongly preferred; or an equivalent combination of education, but not required.
$70,000 - $120,000 a year
Quick Apply
Aging Well Neighborhood Outreach and Education Specialist
Aging Care Connections —La Grange, IL
Collaborate with external partners to design, develop, promote, and conduct health, wellness, educational, and social workshops and seminars, in English and…
$40,000 a year
Quick Apply
IT Field Service Representative
Creative Technology Solutions —Skokie, IL
Own a car with a valid Driver’s license. Be able to travel overnight and out-of-state for multiple days at a time, 1-3 times a month.
$17 - $23 an hour
Quick Apply
Tankerman Trainee (Shoreside)
PSC Group —Chicago, IL
Valid driver's license and reliable transportation. Have or be qualified to receive a valid Transportation Worker Identification Card (TWIC).
$20 an hour
Quick Apply
Benefits Verification Representative - Buffalo Grove, IL - Work From Home
CVS Health —Chicago, IL
In this role, you will work in multiple systems and portals, and handle inbound patient and internal colleague calls, as well as make outbound calls on a daily…
$18.38 an hour
FT Member Services Representative Morning Shift
Planet Fitness —Chicago, IL
Handle all front desk related activities including: The Member Services Representative will be responsible for creating a positive member experience by…
$15.80 an hour
10d
Insurance and Financial Services Position - State Farm Agent Team Member
Brian Stolper - State Farm Agent —Elmhurst, IL
You may also assist in developing strategies and establishing quotas for our agency. Signing bonus for pre-licensed professionals.
$24 - $26 an hour
Quick Apply
Customer Service Representative (Bilingual Spanish)
Automated Health Systems —Chicago, IL
Associate’s Degree in social or behavioral sciences or related field preferred; High School Diploma required. This position is fully remote.*.
$16 an hour
Quick Apply
PT Member Services Representative Mid Shift
Pinnacle Fit Clubs Llc —Chicago, IL
Greet members, prospective members, and guests, providing exceptional customer service. The Part Time Member Services Representative will be responsible for…
Estimated: $28.3K - $35.9K a year
10d

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Patient Access Representative I

Edward-Elmhurst Health - Skokie, IL

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Job Details

Full-time Estimated: $37.5K - $47.5K a year

Benefits

Work from home

Qualifications

Microsoft Excel
Microsoft Outlook
Management
EHR systems
Customer service
Windows
High school diploma or GED
Bachelor's degree
Computer skills
Typing
1 year
Epic
Associate's degree

Full Job Description

Job Description
Position Highlights:
Position: Inbound Call Center Representative/Patient Access Representative I
Location: Skokie, IL
Onsite for the first 6 to 9 months. Option for remote work after 6 to 9 months upon completion of a successful training period
Full Time/Part Time: [Full Time]
Hours: Monday-Friday, half day Saturday
Position Overview:
We are currently seeking Call Center Representatives/Patient Access Representatives for our Patient Access Center, located at 4901 Searle Parkway in Skokie. This position is responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a medical test, or answering general questions related to NorthShore's health services. The Call Center Rep/Patient Access Rep is also responsible for patient education regarding our available online services. You will be trained to use our online knowledge management tool, including our electronic health record system (EPIC), as a resource to assist with patient calls and issue resolution.
This is a high-volume call center environment, where a Call Center Rep/Patient Access Rep may take on average 55 calls per day.
Schedule:
This is a call center environment and work hours can include evenings, nights, and weekends. Our call center is open Monday-Friday 7am-6pm, Saturday from 7:30am-1pm.
What you will do:
Handle patients requests, over the phone, for multiple Medical Offices/Hospital departments while applying correct workflows and protocols
Simultaneously collect information from patients and enter data into our electronic health record system (called EPIC)
Schedule appointments, procedures, and events at our NorthShore locations
Register and verify insurance eligibility, informing the patients of their financial responsibility
Promote key initiatives for Patient Access Center and NorthShore (i.e. online services)
Adhere to privacy (HIPAA) guidelines when speaking with patients and families
Route calls to correct administrative and clinical departments after assessing patients’ needs
Supports departmental changes, demonstrating flexibility and a positive attitude in a fast paced, changing environment
What you will need:
Education:
High School Diploma or equivalent (required)
Associates or Bachelor's Degree (preferred)
Experience:
One year of customer service experience (required)
Inbound call center experience (required)
Healthcare experience (preferred)
Prior scheduling (preferred)
Skills:
Basic computer skills including proficiencies in Microsoft Windows, Excel, and Outlook, as well as the ability to type 25 words per minute
Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients
Demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism
Eager to accept educational opportunities as shared through workflow or process changes
NorthShore – Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit
NorthShore.org
,
SwedishCovenant.org
,
NCH.org
and
EEHealth.org
.
When you work for NorthShore – Edward-Elmhurst Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (
www.northshore.org
) to better understand how NorthShore – Edward-Elmhurst Health delivers on its mission to “help everyone in our communities be their best”.
NorthShore – Edward-Elmhurst Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
NS123
Job Description Name: Patient Access Representative I

Job Code: 5010142N

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member services representative jobs in Chicago, IL

Patient Access Representative I

Clinical Psychologist - licensed or license eligible within 4 months of hire

Field Sales Representative - Chicago

Director, Spend Management

School Psychologist Bilingual (Spanish/English)

Outside Property Claim Adjuster- Chicago, IL

Clinical Practice Educator

Member Services Representative

Team Member/Customer Service

Restaurant Crewmember

IRS Revenue Agent (Examiner Experienced GS-13)

Buyer - Scrap Metal

Aging Well Neighborhood Outreach and Education Specialist

IT Field Service Representative

Tankerman Trainee (Shoreside)

Benefits Verification Representative - Buffalo Grove, IL - Work From Home

FT Member Services Representative Morning Shift

Insurance and Financial Services Position - State Farm Agent Team Member

Customer Service Representative (Bilingual Spanish)

PT Member Services Representative Mid Shift

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