20 Best Patient Representative jobs (Hiring Now!)

Client Service Representative (CSR)
Ged Lawyers —Yarmouth, MA
Some knowledge of the medical field and terminology (worked in a doctor’s office – Medical Assistant that has worked in the front and back office).
Estimated: $41.9K - $53K a year
Quick Apply
Patient Services Representative/MA for Trauma Orthopedic Surgery Clinic
Surgical Affiliates Acute Care —Twin Falls, ID
Answer and process incoming calls in a courteous and professional manner. This position requires a background in clerical/receptionist experience, ability to…
$18 - $25 an hour
Quick Apply
13d
Lead Patient Representative and Concierge
The Steadman Clinic —Basalt, CO
Helps to make patients and guests comfortable in waiting room, including light cleaning and ensuring publications and supplies for the lobby are up to needs.
$26 - $28 an hour
Quick Apply
10d
Patient Service Representative I
Women's Care —Eugene, OR
Provides back up support for Call Center by answering inbound calls, directing calls, accurately and efficiently recording and routing messages, accurately and…
Estimated: $32.5K - $41.2K a year
Quick Apply
23h
Medical Scheduler/Patient Services Representative
Vanguard Skin Specialists —Colorado Springs, CO
This is *NOT* a front office/receptionist position. The right candidate will be able to manage a high volume of inbound and outbound calls.
$19 - $21 an hour
Front Desk Representative – Full-Time
Princeton Radiology Associates —Newtown, PA
Promptly answer phone calls within the established customer service guidelines. Demonstrated ability to speak effectively and present a pleasant, profession…
Quick Apply
Client Service Representative
Hope Springs Veterinary at Sajo Farm —Virginia Beach, VA
Answer a multi-line phone system along with text messages and email. As a client service representative/receptionist, your duties will be to shine as a stellar…
$13 - $18 an hour
Quick Apply
Patient Support Representative
Resource Corporation of America —Tahlequah, OK
Able to follow all HIPAA, state and federal guidelines. Discounts on hotels, vacations, car rentals. Building relationships and providing excellent customer…
$15 - $17 an hour
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Client Service Representative
Hope Springs Veterinary at Great Bridge —Chesapeake, VA
Answer a multi-line phone system along with text messages and email. As a client service representative/receptionist, your duties will be to shine as a stellar…
$13 - $18 an hour
Quick Apply
Patient Access Representative - Registration
Northwestern Medical Center —Saint Albans, VT
Skills: Basic computer and typing skills required. Estimates and collects point of service payments from patients. Excellent Weekend and Shift Differentials.
Estimated: $32.6K - $41.2K a year
Patient Service Representative
Allergy Partners —Rockwall, TX
JOB SUMMARY:* With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect…
Estimated: $31.5K - $39.9K a year
Call Center Representative/Customer Service
Beltone Mid-Atlantic —Roanoke, VA
70% inbound calls and chats, 30% outbound calls, chats, sms text, or emails in response to new and existing user inquiries. Call center: 2 years (Required).
$14 - $17 an hour
Quick Apply
Patient Support Specialist
Orchid Health —Welches, OR
Answer phone calls, schedule patient appointments, answer patient questions, and be able to identify when patients need to discuss questions with a medical…
$19.00 - $20.75 an hour
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Patient Services Representative
Allergy and Immunology Associates of New England —Greenfield, MA
The PSR role is focused on greeting patients in person and on the telephone while responding to their needs in an efficient manner. 11 paid holidays a year.
$19 - $21 an hour
Quick Apply
10d
Patient Experience Representative- Arabic speaking preferred
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Patient Services Representative - Full-Time - Days
NewYork-Presbyterian Hospital —Flushing, NY
Master’s Degree in health care or human service related field. A Baccalaureate degree in health care or human service-related field.
$32.00 - $41.50 an hour
2d
Community Patient Care Advocate
Advancing Communities Everywhere —Norfolk, VA
Collaborate with community organizations to meet the needs of ACE and clients. Referral of clients and families throughout the Community for Wrap around service…
$20 an hour
Quick Apply
Receptionist/Patient Care Representative
Commonwealth Primary Care —Richmond, VA
Answers and screens telephone calls, accurately takes messages, transfers to appropriate staff, or provides necessary information in an expedient manner while…
From $17 an hour
Quick Apply
Patient Access Representative I
Cleveland Clinic —Garfield Heights, OH
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The…
Estimated: $34.5K - $43.7K a year
2d
Patient Representative
Memorial Sloan Kettering Cancer Center —New York, NY
Provide notary services to patients (notary license reimbursement). Informed by basic research done at our Sloan Kettering Institute, scientists across MSK…
$80,300 - $128,400 a year
4d

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Client Service Representative (CSR)

Ged Lawyers Yarmouth, MA

Quick Apply

Job Details

Full-time Estimated: $41.9K - $53K a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Customer service
Microsoft Office
Personal injury law
High school diploma or GED
Medical billing
Negotiation

Full Job Description

POSITION SUMMARY:

The Client Service Representative assumes a pivotal role in the organization by managing patient/client files, ensuring meticulous documentation arrangement, and navigating various systems efficiently. This role demands a keen eye for quality review and the ability to decipher diverse documents such as EOBs, AOBs, patient ledgers, PIP logs, and legal documentation. An in-depth understanding of Auto Carriers, Health Insurance, and Third-Party Administrators (TPAs) is essential, along with the ability to differentiate between policy numbers and claim numbers while strictly adhering to privacy and security protocols for protected health information. An ideal candidate for the position will have prior experience in medical billing, which enriches their skill set for effectively handling the responsibilities outlined in the job description.

PRIMARY DUTIES & RESPONSIBILITIES:

Adeptly scan, upload, and arrange various documents with speed and accuracy.
Efficiently maneuver through diverse medical billing systems necessary for accessing patient files.
Conduct thorough quality reviews to ensure the accuracy and completeness of all documents.
Identify various documents, including EOBs (explanation of benefits), AOBs (assignment of benefits), patient ledgers, PIP logs, and some legal paperwork.
Demonstrate the ability to identify Auto Carriers, Health Insurance, and Third-Party Administrators (TPAs), and understand their roles and processes.
Understand the significance of policy and claim numbers throughout the audit process.
Proactively identify and resolve issues following established protocols.
Maintain the confidentiality and security of protected health information in compliance with HIPAA regulations.
Provide exceptional customer service to clients, addressing inquiries and concerns promptly and professionally.
Collaborate effectively with internal teams to ensure smooth communication and resolution of issues.
Document and escalate complex cases or discrepancies according to established protocols.
Participate in ongoing training and professional development opportunities to stay updated on industry trends and best practices.
Assist in the development and implementation of process improvements to enhance efficiency and quality of service delivery.
Maintain employee activity production tracking to monitor and assess individual performance levels.
Continuously maintain and update client information as required to ensure accuracy and relevance.
Support other administrative tasks and projects as assigned by management to meet organizational needs and priorities.

KNOWLEDGE, SKILLS, AND ABILITIES:

Medical Billing experience with high-level Customer Service Experience
Scanning Documents
Some knowledge of the medical field and terminology (worked in a doctor’s office – Medical Assistant that has worked in the front and back office)
Familiar with CMS 1500 – HICA Healthcare Insurance Claim Form
Perform additional duties as assigned.

QUALIFICATIONS:

High School diploma, required. 2 years of college, preferred.
Excellent communication, customer service, interpersonal, organizational, decision-making, relationship building and negotiation skills.
Ability to handle confidential information and abide by HIPAA laws and other medical policies.
Proficiency in CRM software and Microsoft Office Suite (MS Office - Word, Excel, PowerPoint and Outlook).
Requires 80% travel to various clients in different counties, regions of Massachusetts

PHYSICAL DEMANDS

Prolonged periods of standing or sitting at a desk while working on a computer interacting with clients. Lifting or carrying documents or equipment, such as scanners or a laptop, occasionally. Must be able to lift up to 15 pounds at times. Using hands or fingers to operate office equipment, type, or handle paperwork. Communicating verbally with clients and colleagues in person or over the phone for extended periods. Occasionally bending, stooping, or reaching to access files or office supplies. Maintaining focus and concentration for extended periods while performing detailed tasks. These physical demands may vary depending on the specific requirements of the job.

Job Type: Full-time

Schedule: Monday to Friday

Location: New Bedford, MA – Worcester, MA – Framingham, MA

Top Reasons to Work for Us!

Ged Lawyers provides a wide range of benefits including: medical, vision and dental insurance, life insurance, short and long-term disability, 401K matching plan, holidays and paid time off.

Staffing Agencies: Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely ask agencies not to solicit our business managers directly as well. Thank you in advance.

EOE/M/F/D/V

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Work Location: On the road

Quick Apply

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Client Service Representative

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Client Service Representative

Patient Access Representative - Registration

Patient Service Representative

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Patient Services Representative

Patient Experience Representative- Arabic speaking preferred

Patient Services Representative - Full-Time - Days

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