Organizational Overview:
The SEIU Healthcare 1199NW Multi-Employer Training Fund (Training Fund) is a non-profit, labor/management partnership between major healthcare employers and the largest healthcare union in Washington State. The Training Fund was formed in 2008 and is a statewide program that addresses the workforce needs of participating employers and supports the career, knowledge, and skill aspirations of SEIU Healthcare 1199NW members. The Training Fund is the sponsor of the state-registered Health Care Apprenticeship Consortium (HCAC) and of the Virtual Healthcare Institute (VHI) serving a range of regional employers, unions, union members, and student candidates.
Position Overview:
The Regional Education Navigator is responsible for the coordination and implementation of a variety of Training Fund (TF) and Health Care Apprenticeship Consortium (HCAC), Apprenticeship and additional healthcare education/workforce development programs and services to members in the Greater Seattle Region along with other regions as assigned. Work is performed under the general supervision of the Education Services Lead to provide education navigation services to eligible healthcare workers, adhere to Training Fund benefit administration processes, and facilitate outreach and projects in relation to the assigned region. The Regional Education Navigator with collaboration of the internal team works to build lasting partnerships with our members, the union, employers and community partners. Candidates will be evaluated on the full range of their lived and learned experience, professional background,
volunteer experience, and direct and transferable skills.
Location:
The position is defined as a hybrid position: employee works both at the Training Fund office or other assigned location (such as a partner org work site) and in telework status with varied degrees depending upon the work needs. Employee must go to locations as necessary to meet work needs. This position will require field work where the staff is expected to travel and meet with members at locations such as hospitals, public locations (such as coffee shop), and partner organization sites. These meetings will primarily be located within their assigned region. The position will also work from home and must be available to come to the Training Fund office for team gatherings and when otherwise needed.
Work Environment:
Work may be performed in a complex setting with diverse people and tasks. Position will require local travel to employer sites and/or to meet with members in the community. Our organizational efforts have us working with employees, hospital systems, and partners who have non-traditional work hours. This means you may be required to attend meetings, meet with members or partners in the early morning, late evening, or weekends. Regular participation in meetings with Training Fund staff and/or other stakeholders is required.
Essential Job Functions:
Incumbent must have the skills, abilities and judgment to perform the following essential job duties and responsibilities, with or without reasonable accommodation:
· Coordinates and executes programs, benefits, and services over a specific geographic area and/or with specifically assigned groups.
· Provides career and education navigation services to eligible members including career counseling, career and academic planning & navigation of systems and services including assisting with career goals and identifying service options.
· Facilitate implementation of all active projects and services, including those connected to grants and special projects.
· Supports the retention of working adult students in education programs from initial enrollment to graduation, assisting to remove barriers to member success, including completing referrals and the coordination of services.
· Connect regularly with members to assess needs and eligible supportive services.
· In collaboration with the Outreach Team, facilitate outreach events and field work for the assigned geographic region.
· In collaboration with the Education Services Lead, connects members to academic services provided through the Training Fund (including tutoring English language learning and basic skills).
· Reviews application materials, inform members of rights and responsibilities in regards to receiving funding and maintain member confidentiality.
· In conjunction with the administration team, assures the accuracy and completeness of data collected for the program, including data pertaining to eligibility, employer utilization and student outcomes.
· In collaboration with other Training Fund staff and teams, collects and reviews data for monthly and annual program reports.
· Develops, and works independently to maintain positive relationships with area union leaders, employers, local community colleges, colleges and universities, and other program partners.
· Build partnership in the community to be able to provide external referrals and coordinated services for member support and retention; this includes resources connected with childcare, housing resources, transportation etc.
· Coordinates with Training Fund staff assigned to deliver programs targeted for members in the region and/or with specifically assigned groups.
· Performs other tasks and responsibilities as assigned by supervisor.
Additional Job Functions:
· May be required to make presentations to members, partners, or other audiences.
· May participate as member of a team that analyzes program performance, member experiences, and recommends procedures and new systems to improve efficiency and outcomes.
Required Skills and Experience:
· Direct professional knowledge pertaining to Behavioral Health, Substance Use Disorders, and Peer Counseling to populations experiencing trauma, addiction, and recovery.
· Minimum of three (3) years of experience in adult education/training or workforce development field.
· Knowledge and experience with career counseling and educational case management/navigation practices.
· Must be self-motivated, a self-starter and have strong skills in multitasking.
· Excellent interpersonal skills, face-to-face, telephone and email interactions.
· Personable, friendly, and customer service-oriented.
· Demonstrated success working independently and on a team to meet performance goals.
· A commitment to working with diverse members, staff and employer partners who have a variety of work and communication styles.
· Ability to connect with and motivate potential members to engage in education and training programs.
· Knowledge of underrepresented populations in higher education.
· Experience managing an active case load.
· Experience in a union or labor management environment or an understanding of unions and ability to work in a labor/management environment.
· Excellent time management, organizational, and record keeping skills.
· Flexibility regarding hours, some weekend and/or late hours may be required.
· Proficiency in database systems, Microsoft Office suite, and other programs.
· A valid Washington State driver’s license, insurance and reliable transportation.
· COVID full vaccination shot documentation required or proof of meeting state or federal law, including medical disability under the Americans with Disabilities Act (ADA) guidelines for not being vaccinated.
Preferred Qualifications:
- Bilingual skills and intercultural communication aptitude strongly desired.
- Understanding of healthcare workers, or experience with healthcare training programs throughout the Washington State college system, including familiarity with necessary prerequisite courses.
- Extensive skills to operate as a servant leader, planner, facilitator, problem-solver, coach, and motivator, including experience with student coaching and/or change management.
- Knowledge pertaining to labor management and union relations, and environment; experience working with multiple partners and stakeholders is strongly preferred.
- Experience with current organizational software: Salesforce, Teams, Monday.com, Zoom, Acuity, et al.; experience in educational recordkeeping and documenting practices.
- Zoom meeting support experience and/or foundational IT support and training experience.
Educational Requirements:
· Bachelor’s degree and 3 plus years’ experience preferably in adult education, social services, healthcare or related field, or equivalent lived experience related to job skills and duties.
· Master’s Degree (or equivalent demonstrated experience) preferred.
Compensation:
· Annual salary on a step scale: $63,549.24-$66,376.16 DOE.
· Competitive compensation and benefit package, including retirement benefit with employer contribution, health and dental insurance.
· 1.0 FTE, Exempt position
Application:
A complete application includes:
· Cover letter which describes your interest in this position and how you meet the desired skill/experience and educational requirements
· Current resume which includes dates of all employment
· List of at least 3 references from previous employer/s
Applications due... Position will remain open until filled.
The SEIU Healthcare 1199NW Multi-Employer Training and Education Fund has a non-discrimination policy and is an equal opportunity employer. Women, persons of color, bilingual/multilingual and LGBTQ individuals are strongly encouraged to apply. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $63,549.24 - $66,376.16 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Renton, WA 98057: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: Hybrid remote in Renton, WA 98057
