20 Best work from home jobs in Rosemont, IL (Hiring Now!)

Helpline Agent
Alzheimer's Association —Chicago, IL
Helpline Agents serve as a primary contact for the Association, handling incoming calls to the nationwide 24/7 Helpline. Grade: 2, estimated hourly pay $19-$23.
$19 - $23 an hour
5d
Remote Speech-Language Pathologist (SLP) Needed - School District in Illinois
Soliant —Chicago, IL
Valid Illinois state license or eligibility for licensure as a Speech-Language Pathologist. Develop and implement individualized education plans (IEPs) using…
Estimated: $74.9K - $94.9K a year
Quick Apply
11h
Customer Service Representative (Bilingual Spanish)
Automated Health Systems —Chicago, IL
Associate’s Degree in social or behavioral sciences or related field preferred; High School Diploma required. This position is fully remote.*.
$16 an hour
Quick Apply
Senior VDC Engineer, Mechanical and Piping
VIATechnik —Chicago, IL
As a Senior VDC Engineer with a specialty in the mechanical and/or piping areas, you'll have the opportunity to apply your technical and engineering skills…
$87,000 a year
Quick Apply
4d
isolved Implementation Specialist
Payroll Solutions —Chicago, IL
They will work to develop a strong relationship with the client and set relationship and performance expectations for the future.
Estimated: $56.5K - $71.5K a year
Quick Apply
1d
Customer Service Representative Administrator - US Remote
Motorola Solutions —Schaumburg, IL
The responsibilities of this position are performed 100% via computer- it does not require field work or travel. High School Diploma, or equivalent.
Estimated: $36.6K - $46.3K a year
3d
Remote Mental Health Provider
Telemynd —Illinois
Our Care Coordination team manages Higher Level of Care requests, and our Quality Team of licensed clinicians provides peer reviews, develops practice…
$100,000 - $150,000 a year
Quick Apply
3h
Commercial Lines Account Manager
Dan Borowiak Agency —Chicago, IL
License: Property & Casualty (any state). At *Dan Borowiak Agency*, leadership and vision is the future of our independent agency and utilizing technology to…
$65,000 - $90,000 a year
Human Resources Assistant
Everlight Solar —Chicago, IL
Clerical functions such as taking detailed notes and answering phone calls. Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS,…
$30,000 - $40,000 a year
Quick Apply
8d
Medical Biller - Remote
Orsini Specialty Pharmacy —Elk Grove, IL
High School Diploma or equivalent from accredited school required. Submit timely, accurate invoices to payer for products and services provided.
Estimated: $37.2K - $47.2K a year
4d
Visiting Senior Evaluator-OSI (Remote)
University of Illinois - Chicago —Chicago, IL
Experience identifying, developing and/or designing a preliminary evaluation design, evaluation instruments, data collection plan, data dictionary, data…
Estimated: $69.8K - $88.4K a year
5d
Remote Project Coordinator
F3 Technologies Inc —Chicago, IL
Communicate changes, updates, cancellations, and cannot complete to internal and external partners in a timely manner via slack, email, sms, and/or phone calls.
$20 an hour
Quick Apply
Teletherapy Speech Language Pathologist (SLP)
The Stepping Stones Group —Illinois
Current state license as a Speech-Language Pathologist (SLP) and willing to obtain additional ones as needed. Cross licensing reimbursement and assistance.
$46 - $50 an hour
Quick Apply
17h
Bilingual Collections Counselor I-must reside in Illinois
Dovenmuehle Mortgage, Inc. —Illinois
Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent borrowers. Reconcile accounts with misapplied payments.
From $19 an hour
Quick Apply
Access Specialist 1 - Remote
Rush University —Chicago, IL
Answers all telephone calls for one – three clinics or radiology modalities, with the goals of accurately scheduling patients within guidelines, taking messages…
Estimated: $43.7K - $55.3K a year
4d
Excess & Surplus Lines Underwriter - REMOTE
WAHVE —Chicago, IL
_*Property and Casualty license preferred *_– not required. Conduct accurate and thorough risk selection with proper classification of insureds.
Estimated: $67.8K - $85.8K a year
3d
Accounting Associate
Strategic Account Management Association —Chicago, IL
Responsible for general, daily finance and accounting duties within and outside of QuickBooks; includes but not limited to revenue reconciliation, accounts…
$60,000 - $70,000 a year
Quick Apply
5d
Customer Service Representative
Everlight Solar —Chicago, IL
Handle high amounts of incoming calls. Provide accurate, valid and comprehensive information by using the right methods/tools.
$30,000 - $40,000 a year
Quick Apply
2h
Logistics Coordinator - Hybrid - Chicago Area
Worldwide Logistics, Inc. —Chicago, IL
You will play a crucial role in facilitating the transportation of goods for our customers. Monitor logistics expenses and identify opportunities for cost…
$50,000 - $55,000 a year
Quick Apply
HIGHEST PAID REMOTE SALES POSITION
Emergent Financial Group —Park Ridge, IL
We are looking for licensed life insurance agents to join us. Must pass a background check AND at least 18 years old to get licensed.
$40,000 - $400,000 a year
Quick Apply
3d

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Helpline Agent

Alzheimer's Association - Chicago, IL

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Job Details

Full-time $19 - $23 an hour 5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Family leave
Vision insurance
Life insurance

Qualifications

Aging issues counseling
Customer service
Word processing
High school diploma or GED
Bachelor's degree
Clinical trials
Computer skills
2 years
Communication skills
Time management

Full Job Description

You can make a difference as a Helpline Agent in our Contact Center. Helpline Agents serve as a primary contact for the Association, handling incoming calls to the nationwide 24/7 Helpline. These individuals provide high quality customer service support; information and education about Alzheimer’s disease and other dementias, person-centered care strategies, Alzheimer’s research and clinical trials, Association programs and community resources. They collect constituent data, assess callers including identifying high risk, complex and crisis situations that need to be triaged to Care Consultants for clinical assessment, crisis intervention, advanced problem-solving, or emotional support as needed. Helpline Agents also respond to Live Chat and online inquiries.

This position is US-remote based and will include weekend hours, some schedules may be non-traditional hours. The training start date will be September 3, 2024. If you are interested in this position, please submit your application for review by July 17th, 2024.

Responsibilities

Essential functions and responsibilities include, but are not limited to:

Answer questions and inquiries from callers concerning Alzheimer’s disease and other dementias including symptoms, diagnosis, stages, treatments, research and clinical trials.
Provide caregiver education and tips using person-centered care strategies.
Build rapport and engage callers in order to assess their stated and implied needs through probing and clarifying. Appropriately refer complex, high risk, and crisis calls to Care Consultants.
Handle high emotion, trauma and grief of callers with calmness and empathy, enabling them to assess the situation and take the next appropriate step
Provide information and registration for Association events and program
Collect constituent contact and demographic data and document all interactions thoroughly and efficiently into the Association Constituent Relationship Management system.
Maintain confidentiality of client issues and information.
Handle a high volume and broad range of call issues successfully.
Follow established Association Contact Center policies, procedures, and business rules.
Integrate new knowledge and practices received through new hire and ongoing trainings.

Qualifications:

High School Diploma or equivalent. Associates and/or Bachelor's degree preferred.
2-3 years of customer service work experience.
Good word processing and general computer skills.
Type 30 wpm.
Strong oral and written communication skills.
Able to work a flexible schedule work schedule (day, evening, weekend or holidays).
Work is conducted within a virtual contact center environment. Home office must have a desk and chair and be a private, confidential workspace without distractions. Internet must be a hard-wired connection and meet speed requirements.

Knowledge, Skills and Abilities:

Customer service skills including active listening, empathy, and clear and efficient communication.
Critical thinking and assessment skills
Ability to handle interactions with constituents involving heightened emotions
Strong general computer skills including the ability to navigate various different systems and resources, troubleshoot minor technology issues, and set-up own work equipment.
Attention to detail and effective time management and multi-tasking skills.
Familiarity with healthcare industry, mental health, aging and disability services, or Alzheimer’s disease

Job Title: Helpline Agent -Home Office

Location: U.S. Remote-based or Chicago, IL

Full time: based on 37.5 hours per week

Grade: 2, estimated hourly pay $19-$23

Reports To: Team Lead

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to find out more about who we are and why we've been recognized as a Best Place to Work the last 12 years in a row.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week) will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.

#LI-Remote

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work from home jobs in Rosemont, IL

Helpline Agent

Remote Speech-Language Pathologist (SLP) Needed - School District in Illinois

Customer Service Representative (Bilingual Spanish)

Senior VDC Engineer, Mechanical and Piping

isolved Implementation Specialist

Customer Service Representative Administrator - US Remote

Remote Mental Health Provider

Commercial Lines Account Manager

Human Resources Assistant

Medical Biller - Remote

Visiting Senior Evaluator-OSI (Remote)

Remote Project Coordinator

Teletherapy Speech Language Pathologist (SLP)

Bilingual Collections Counselor I-must reside in Illinois

Access Specialist 1 - Remote

Excess & Surplus Lines Underwriter - REMOTE

Accounting Associate

Customer Service Representative

Logistics Coordinator - Hybrid - Chicago Area

HIGHEST PAID REMOTE SALES POSITION

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