20 Best jobs in Renton, WA (Hiring Now!)

Patient Resource Representative I (Remote)
Valley Medical Center —Renton, WA
Routes calls to appropriate clinics, support services, or community resource when needed. Ability to analyze and solve complex problems that may require…
$19.64 - $33.99 an hour
10d
Executive Assistant
Anker Innovations —Bellevue, WA
Answer and screen phone calls in a professional and courteous manner. Efficiently manage and prioritize the General Manager's schedule, including appointments,…
$50,258.87 - $60,526.81 a year
Quick Apply
Retail Forklift Driver - Full Serve
IKEA —Renton, WA
Operating scanner equipment and inventory management tools including IT systems. Co-worker discount, meal deal, and referral bonus.
$23.50 - $32.16 an hour
16h
General Warehouse Associate 4:00am-12:30pm
HD Supply —Kent, WA
Specialized skills training/certification may be required. HDS provides the following benefits to all permanent full-time associates: 401(K) with company match.
$24.75 - $28.50 an hour
4h
Warehouse Assistant- Receiving, Monday-Friday 5am start
HD Supply —Kent, WA
Under close supervision, exercises limited latitude/independent judgment. HDS provides the following benefits to all permanent full-time associates:
$23.25 - $26.75 an hour
10h
Warehouse Picker and Packer
Catapult NW —Renton, WA
Frequent use of telephone, calculator, printer/copier, scanner, computer and software programs. Requires moving around in manufacturing facilities,…
$22.50 an hour
Quick Apply
Business Office Associate
CarMax —Renton, WA
These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer…
$17.40 - $28.00 an hour
Quick Apply
13h
Certifed Medical Assistant
Valley Children's Clinic, PLLC —Renton, WA
Ability to work in a clinical setting, including standing for long periods of time and lifting/moving patients when necessary.
$24 - $26 an hour
Quick Apply
4d
Driver
Masterpark —SeaTac, WA
-* Applicants must be 21 years or older, able to operate MANUAL TRANSMISSION vehicles & provide a 3 yr driving abstract from the Washington State Dept of Motor…
$19.71 - $21.71 an hour
Quick Apply
Patient Access Scheduling Coordinator - Overlake Clinic Call Center Hybrid
Overlake Medical Center and Clinics —Bellevue, WA
Generous retirement plan matching up to 7% with company match 100% vested. Some positions also offer additional pay based on shift, certifications or degrees.
$24.93 - $37.39 an hour
12d
Renton Member Relationship Representative - Personal Banker - New Accounts - Weekdays Only
Qualstar Credit Union —Renton, WA
Our current and former CEOs have been promoted from within, starting at entry or supervisory-level roles. Employee discount on loan rates.
$22.50 - $24.50 an hour
Quick Apply
3d
Starbucks Barista (T2290)
Target —Renton, WA
Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing…
$20.75 - $31.15 an hour
15h
911 Emergency Dispatcher - On-Site, Bellevue, WA
NORCOM 911 —Bellevue, WA
Our cross trained Telecommunicators are responsible for answering 911 calls and coordinating responses of police, fire and EMS resources across much of Northern…
$68,329 - $93,751 a year
Quick Apply
3d
Student & Family Life Coach
YWCA Seattle King Snohomish —Seattle, WA
Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office…
$25 an hour
Cashier
Home Depot —Renton, WA
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in…
$19 - $20 an hour
House Cleaner – No Nights, No Weekends, Weekly Pay & Tips!
The Cleaning Authority —Renton, WA
Enjoy your social life with nights and weekends off, get paid weekly, work independently, and be appreciated for your hard work. Age:* 18 years or older.
From $19.50 an hour
Quick Apply
11d
Housekeeper
Valley Medical Center —Renton, WA
Monitors quality, reports repair/maintenance needs and inspects own work daily. Answers telephone and responds in a timely manner. Able to work on weekends.
$20.06 - $32.85 an hour
Retail Warehouse Associate
Best Buy —Tukwila, WA
When the situation calls for it, you’ll also directly assist customers and collaborate with other employees on the sales floor.
Account Manager
Pacific Landscape Management —Issaquah, WA
Bachelor or Associate degree in Horticulture or related field or equivalent work experience. Valid Driver License with approved driving record.
$70,000 - $88,000 a year
Quick Apply
Sales Account Representative
Uline —Renton, WA
Valid driver’s license and great driving record. Internet and cell phone allowance. Manage and grow customer accounts within your territory.
$65,000 - $75,000 a year
11d

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Patient Resource Representative I (Remote)

Valley Medical Center - Renton, WA

Apply Now

Job Details

Full-time $19.64 - $33.99 an hour 10 days ago

Qualifications

Customer service
Medical office experience
Windows
Microsoft Office
High school diploma or GED
Computer skills
Multi-line phone systems
1 year
Grammar Experience
Medical terminology
Communication skills

Full Job Description

Job Title:
Patient Resource Representative I (Remote)
Req:
2024-0630
Location:
Clinic Network
Department:
Clinic Patient Resource Center
Shift:
Days
Type:
Full Time
FTE:
1
Hours:
40hrs; 8:30am-5:00pm
City State:
Renton, WA
Salary Range:
Min $19.64- Max $33.99/hrly. DOE

Job Description:

Job Description

Patient Resource Center

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Patient Resource Representative I

JOB OVERVIEW: The Patient Resource Representative I is responsible for inbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center.

AREA OF ASSIGNMENT: Patient Resource Center

HOURS OF WORK: As assigned

RESPONSIBLE TO: Supervisor, Patient Resource Center

PREREQUISITES:

High School Graduate or equivalent (G.E.D.) preferred.

Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.

Demonstrates basic skills in keyboarding (35 wpm)

Computer experience in a windows-based environment.

Excellent communication skills including verbal, written, and listening.

Excellent customer service skills.

Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.

QUALIFICATIONS:

Ability to function effectively and interact positively with patients, peers and providers at all times.

Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.

Ability to provide verbal and written instructions.

Demonstrates understanding and adherence to compliance standards.

Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
- Ability to communicate effectively in verbal and written form.
- Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the callers needs.
- Ability to maintain a calm and professional demeanor during every interaction.
- Ability to interact tactfully and show empathy.
- Ability to communicate and work effectively with the physical and emotional development of all age groups.

Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.

Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.

Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.

Ability to multitask while successfully utilizing varying computer tools and software packages, including:
- Utilize multiple monitors in facilitation of workflow management.
- Electronic Medical Records
- Telephone software systems
- Microsoft Office Programs

Ability to successfully navigate and utilize the Microsoft office suite programs.

Ability to work in a fast-paced environment while handling a high volume of inbound calls.

Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.

Ability to speak, spell and utilize appropriate grammar and sentence structure.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:

See Generic Job Description for Administrative Partner.

PERFORMANCE RESPONSIBILITIES:

Generic Job Functions: See Generic Job Description for Administrative Partner.

Essential Responsibilities and Competencies:

In-depth knowledge of UW VMC Medicine's mission, vision, and service offerings.

Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.

Delivers Excellent customer service throughout each interaction.
- Provides first call resolution, whenever possible.
- Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
- Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
- A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.

Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.

Strives to meet patients Access needs for timeliness and provider, whenever possible.

Applies VMC registration standards to ensure patient records are accurate and up to date.

Ensures accurate and complete insurance registration through the scheduling process, including Verifies insurance eligibility or updates that may be needed.

Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.

Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.

Takes accurate and complete messages for clinic providers, staff and management.

Relays information in alignment with protocols and provides guidance in alignment with patient's needs.

Routes calls to appropriate clinics, support services, or community resource when needed.

Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.

Identifies, researches, and resolves patient questions and inquiries about their care and the UW VMC health care system.

Other duties as assigned.

Created: 1/21

Grade: OPEIUH

FLSA: NE

CC: 8318

Job Qualifications:

PREREQUISITES:

High School Graduate or equivalent (G.E.D.) preferred.

Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.

Demonstrates basic skills in keyboarding (35 wpm)

Computer experience in a windows-based environment.

Excellent communication skills including verbal, written, and listening.

Excellent customer service skills.

Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.

QUALIFICATIONS:

Ability to function effectively and interact positively with patients, peers and providers at all times.

Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.

Ability to provide verbal and written instructions.

Demonstrates understanding and adherence to compliance standards.

Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
- Ability to communicate effectively in verbal and written form.
- Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the callers needs.
- Ability to maintain a calm and professional demeanor during every interaction.
- Ability to interact tactfully and show empathy.
- Ability to communicate and work effectively with the physical and emotional development of all age groups.

Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.

Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.

Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.

Ability to multitask while successfully utilizing varying computer tools and software packages, including:
- Utilize multiple monitors in facilitation of workflow management.
- Electronic Medical Records
- Telephone software systems
- Microsoft Office Programs

Ability to successfully navigate and utilize the Microsoft office suite programs.

Ability to work in a fast-paced environment while handling a high volume of inbound calls.

Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.

Ability to speak, spell and utilize appropriate grammar and sentence structure.

Apply Now

jobs in Renton, WA

Patient Resource Representative I (Remote)

Executive Assistant

Retail Forklift Driver - Full Serve

General Warehouse Associate 4:00am-12:30pm

Warehouse Assistant- Receiving, Monday-Friday 5am start

Warehouse Picker and Packer

Business Office Associate

Certifed Medical Assistant

Driver

Patient Access Scheduling Coordinator - Overlake Clinic Call Center Hybrid

Renton Member Relationship Representative - Personal Banker - New Accounts - Weekdays Only

Starbucks Barista (T2290)

911 Emergency Dispatcher - On-Site, Bellevue, WA

Student & Family Life Coach

Cashier

House Cleaner – No Nights, No Weekends, Weekly Pay & Tips!

Housekeeper

Retail Warehouse Associate

Account Manager

Sales Account Representative

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