20 Best guest service agent jobs (Hiring Now!)

Administrative Assistant II/Counselor I - Bilingual
INTERIM INC. —Salinas, CA
Answer telephone calls including performing the following: (1) coordinate communication between the team and clients; (2) get answers to questions for clients,…
$22.96 - $32.58 an hour
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Overnight Front Desk Agent
Sunset Key Cottages —Key West, FL
Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests. Manage guest experience by informing guests of various…
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Hotel Front Desk Agent, Ely La Quinta
La Quint Ely NV/, Safari Hospitality —Ely, NV
With your welcoming and reassuring personality, you will demonstrate poise and confidence when interacting with the happiest to the challenging of guest.
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Front Desk Agent
La Concha Hotel —Key West, FL
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change…
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Grand Pacific Resorts —Princeville, HI
Answering a high volume of inbound calls from guests/owners. Checks guests/owners in and out of the resort, answering any questions they may have.
$23.00 - $24.95 an hour
Quick Apply
5d
Guest Services Agent
Aqua Skyline Hotel at Island Colony —Honolulu, HI
Front desk agent: 1 year (Preferred). Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area…
$23.33 an hour
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12d
Front Desk Agent
The Pensacola Beach Resort —Pensacola Beach, FL
Answer phone calls and route appropriately, make reservations, and assist with any other guest needs. The Guest Service Representative’s responsibilities…
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Quick Apply
3d
Guest Service Agent - Hilton Boston Park Plaza
Hilton —Boston, MA
As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to…
$26 an hour
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2d
Guest Service Agent
Tru by Hilton —Milan, OH
Hampton Inn and Suites and TRU by Hilton is looking for someone with an outgoing personality and excellent customer service skills to ensure that guests are…
$13 an hour
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Leasing Agent - Sun Pointe
PacifiCap Properties —Albuquerque, NM
The interested candidate must possess a basic knowledge of Fair Housing laws and regulations for the state as well as Section 42 Tax Credit.
$32,000 a year
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Guest Service Agent - Live! Hotel - Philadelphia
Live! Casino and Hotel Philadelphia —Philadelphia, PA
Must be able to comply with all state gaming regulations, which may include obtaining a license. Extend every effort to obtain satisfactory alternative…
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6h
Guest Service Agent
Drury Hotels —Indianapolis, IN
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring…
From $17.50 an hour
3h
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Small Town Hospitality —Minneapolis, MN
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Guest Services Agent
Aston Kona by the Sea —Kailua-Kona, HI
Processing all guest arrivals and departures and providing accurate information about the resort and surrounding area while delivering a personalized vacation…
$24.18 an hour
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4d
Front Desk Agent
Rocky Mountain Hotel and Conference Center —Estes Park, CO
A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication…
From $17 an hour
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Guest Services Agent
Marriott Vacations Worldwide —Honolulu, HI
Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests…
$23.33 an hour
5h
Leasing Agent
Emerge Living Llc —Austin, TX
General clerical assistance including (but not limited to) answering phones, taking messages, managing the facilities/work orders in the property management…
Estimated: $34.6K - $43.8K a year
Quick Apply

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Administrative Assistant II/Counselor I - Bilingual

INTERIM INC. - Salinas, CA

Apply Now

Job Details

Full-time $22.96 - $32.58 an hour

Benefits

403(b) matching
Health savings account
Loan repayment program
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
403(b)
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Bilingual
Spanish
Microsoft Outlook
English
High school diploma or GED
Driver's License
Bachelor's degree
Associate's degree
Communication skills

Full Job Description

JOB DESCRIPTION

The Administrative Assistant II/Counselor I will assist and provide administrative services to adults with serious and persistent mental illness in the community where they live, instead of hospital or clinical settings. The detail-oriented individual will perform a variety of administrative and clerical duties to support the daily operations of the ACT team in Salinas and will be required to work two days out of the week from our Soledad location. The incumbent will work organize, coordinate and monitor all nonclinical operations of the ACT team under the direction of the Program Director.

WHO WE ARE

Looking to make a difference? Our mission at Interim is to provide services and affordable housing to supporting members of our community with mental illness by building productive and satisfying lives in a world in which people with mental illness are able to live, work, learn and participate fully in the community. Join our team and instill hope in the community.

WHAT WE OFFER

Competitive Compensation
Tuition reimbursement for eligible positions
Clinical licenses and training reimbursement for eligible positions
Loan repayment for eligible positions
Generous health, vision, dental, Employee Assistance Program (EAP), and life insurance coverage for full-time employees
Monthly payment in lieu of insurance coverage for eligible positions
403b Retirement Plan with Interim matching contribution
Competitive vacation and sick leave accruals. You can earn up to 24 days of vacation in your first year.
Professional development and learning opportunities.
BBS registered supervisors onsite for ongoing Clinical Supervision
Annual employee recognition and staff appreciation events
Employee referral bonus program
Offers flexible work schedules
A fulfilling career while providing a family centered focus and work-life balance

HOW TO APPLY

To learn more about Interim and to apply for this position, please go to our website at http://www.interiminc.org/employment/.

COMPENSATION

$24.38 - $32.58/hr.; Non-Exempt; Full Time; 40 hours/week; Eligible for overtime.

REPORTS TO

Program Director.

QUALIFICATIONS

Required: Bilingual in Spanish. High School Diploma or GED. Ability to work with a multi-disciplinary team of medical professionals, good interpersonal skills, good English and Spanish communication, both verbal and written. Proficient in Outlook email correspondence and computer software. knowledge of community resources. Ability to maintain appropriate boundaries while working in close interpersonal relationships.

Preferred: Associates or bachelors degree in a related field.

Drivers license for at least two years and driving record acceptable to insurance carrier.

Valid California driver's license; auto in safe operating condition; auto liability insurance; good driving record; criminal record clearance; proof of authorization to work in the United States as required by Immigration and Reform Act of 1986. Ability to work independently with minimal supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the supervision of the Clinical Specialist, the Administrative Assistant II/ Counselor I will assist with the following duties:

Provide daily administrative support for the ACT team.

Greet all incoming staff, clients and guests and provide a welcoming environment. Answer telephone calls including performing the following: (1) coordinate communication between the team and clients; (2) get answers to questions for clients, families, community resources, and agencies; (3) work with callers to relieve urgent situations or to temporarily manage them until other staff are available; (4) attend to symptomatic behavior (e.g. shouting and pacing) of client who come into the office for appointments with staff or of those who come in without a clear purpose (persons without something to do or who come in because of distress); and (5) decide when and how quickly to refer calls to other staff.

Assist program staff by doing data entry and maintaining all charts and clients records in compliance with Medi-Cal documentation requirements; maintains Avatar and HMIS client databases.
Maintains program office filing. Assist clients in working with their case worker and/or Psychiatrist.
Maintains adequate supply of postage and other office supplies. Provide client-centered services, focusing on the present. Listen, respond empathically and engage in problem solving.
Serve as a recovery agent by providing and advocating for any effective recovery-based services that will aid the client in daily living.
Maintains office equipment and supplies.
Assists in preparation of program materials, manuals, etc. including photocopying, compiling, stapling and other tasks.

Assist with data entry as needed. Record admissions and discharges to provide a source of information for statistical reports.

Identify, assess and respond to crisis situations.
Assist clients in attaining community stability and reaching their recovery and rehabilitation goals, including helping clients to find and keep employment.
Increase natural supports - Engage, offer support, and mental health information to clients’ family members.
Counsel clients individually to set, track and achieve rehabilitation and recovery goals.
Listen, respond empathically and engage in problem solving.
Maintain accurate and secure summary information based on documentation in computer files and databases and follow the HIPAA Privacy Rules guidelines for protecting client’s medical records.
Meet and record productivity and outcome standards of the program.
Ability to travel and work at various program locations. (Marina, Monterey, Salinas)
Collaborate and coordinate services with multidisciplinary staff team members, Psychiatrist, Nurses, Counselor, Peer and other staff to provide effective services.

Maintain accounting and budget records for client and program expenditures; and operating and coordinating the management information system.
Other duties as assigned.

PHYSICAL REQUIREMENTS

Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, stooping, climbing stairs.

Capable of the following intermittent activities: lift up to 25 pounds or more and bending in the performance of infrequently performed office duties.

This job description is intended to have an accurate reflection of the qualifications and job duties; current management reserves the right to revise the job at any given time when circumstances change. This job description replaces all previous description for this position.

Interim, Inc. is an equal opportunity employer.

Interim Inc. is guided by the precept that in no aspect of its programs, services or employment practices shall discrimination be permitted because of race, color, national origin, gender, age, creed, religion, physical or mental disability, marital status, medical condition, pregnancy, childbirth, or related medical condition, citizen status, veteran status, military status, sexual orientation, gender identity, or other characteristic protected by state or federal law. To comply with the Americans with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability, unless hardship, direct threat to health or safety, or other job-related consideration exists. Individual who feel that they have been unlawfully discriminated against because of membership in one of the protected classes should contact the following: Human Resources Department, Interim, Inc., PO Box 3222, Monterey, CA 93942. (831) 649-4522.

#zr

Job Type: Full-time

Pay: $22.96 - $32.58 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:

8 hour shift

Work Location: In person

Apply Now

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