20 Best Patient Representative jobs in Boston, MA (Hiring Now!)

Customer Service Representative
Reardon Associates —Winchester, MA
Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. $20-$21 per hour. 30-40 hours per week.
$20 - $21 an hour
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5d
Patient Access Representative II
Cambridge Health Alliance —Cambridge, MA
Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone…
Estimated: $42.5K - $53.8K a year
Customer Service Representative
Aerodiagnostics —Concord, MA
Responsible for answering incoming calls and making outwardly calls daily to Patients and Clinicians while demonstrating courtesy and professionalism on the…
$18.00 - $18.50 an hour
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Delivery Driver at a Top Workplace
US Med-Equip —Woburn, MA
Valid driver’s license and good driving record for the past 3 years. Provide professional customer service to hospital contacts, listening and responding to…
Estimated: $38.1K - $48.2K a year
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Referral Coordinator
Minka Health —Chestnut Hill, MA
Ø Handles patient questions, on-site and by telephone, regarding problematic accounts. This includes working directly with physicians, referral coordinator and…
$22 - $24 an hour
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Patient Experience Rep: Inpatient Psychiatry Waltham- 100% in person
Boston Children's Hospital —Waltham, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Customer Service Representative - Enter the Healthcare Field!
LasikPlus/TLC/LVI —Waltham, MA
Paid Time Off and Paid Holidays. Health, Dental, and Vision Insurance. Long-Term and Short-Term Disability. Employee Lasik and Family Lasik Discount!
Estimated: $33.3K - $42.1K a year
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4d
Patient Representative
Dana-Farber Cancer Institute —Brookline, MA
Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone calls.
Estimated: $38.3K - $48.5K a year
10d
Patient Service Representative (PSR)- Remote
Atrius Health —Boston, MA
Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care. Remote working: 2 years (Preferred).
$21.00 - $24.50 an hour
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9d
Patient Finance Representative
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
5d
Patient Service Representative I - Remote near Watertown, MA
Atrius Health —Watertown, MA
Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care.
Estimated: $37.5K - $47.5K a year
Patient Experience Representative (hybrid)
Boston Children's Hospital —Boston, MA
A.Answer, screen, and route telephone calls. This role is front-facing with our patients at our front desk and assists in check-in, patient scheduling, and…
6d
Patient Experience Representative- every other weekend Overnight
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Per Diem Patient Experience Representative
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
5d
Patient Experience Representative- 3-11:30 weekends
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
5d
Fares Call Centre Representative
Dutech —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms.
$26.00 - $28.89 an hour
Quick Apply
4d
Patient Experience Representative- 4:30pm – 9:30pm M-F
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
$20 - $24 an hour
Quick Apply
Patient Service Representative - Adult TeleCom
Atrius Health —Boston, MA
Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care.
Estimated: $39.1K - $49.5K a year
12d
HR Support Center Representative (Remote)
Mass General Brigham —Boston, MA
The HR Support Center Representative 1 position is an entry-level, HR generalist position. Receive inbound inquiries via multiple channels (phone, email, case…
Estimated: $43.9K - $55.6K a year
Patient Experience Representative- per diem
Boston Children's Hospital —Waltham, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…

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Customer Service Representative

Reardon Associates Winchester, MA

Quick Apply

Job Details

Temporary | Full-time | Contract $20 - $21 an hour 5 days ago

Qualifications

Microsoft Word
Microsoft Excel
Medicare
Customer service
Medical office experience
Filing
Microsoft Office
High school diploma or GED
Computer skills
Typing
Clerical experience
Communication skills
Office experience

Full Job Description

Customer Service Representative

Winchester, MA

$20-$21 per hour

30-40 hours per week

Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.

Work as a direct point of contact for patients, caregivers, referral sources, or commercial accounts either over the telephone or via the internet.

Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.

Inputs customers’ orders or changes into the computer system timely.

Processes work order and necessary paperwork as well as prescriptions for physicians.

Respond to inquiries about products or services and to handle and resolve any complaints.

Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages.

Transfers callers to appropriate person or voice mail number.

Distributes mail daily and monitors the fax machine for incoming transmissions.

Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.

Arranges for convenient customer delivery/pickup time with patient and/or caregivers.

Conveys orders to Clinical Specialists and/or delivery personnel.

Receive, qualify, and process all customer orders in a timely, efficient, accurate, and courteous manner.

All patient files and information are maintained and current at all times.

Participates in company training programs

Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.

Timely filing of all necessary paperwork into patient charts.

Investigate and respond to customer inquiries regarding shipments, products, deliveries and complaints.

Qualifications

High School Diploma or equivalent

Previous experience in a Clerical or Customer Service environment

Knowledge of Microsoft Office (Word, Excel) etc.

Proficient general office skills (typing, computer, fax, filing, multiple phone line)

Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions

Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred

Job Types: Full-time, Contract, Temporary

Pay: $20.00 - $21.00 per hour

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Work setting:

In-person

Work Location: In person

Quick Apply

Patient Representative jobs in Boston, MA

Customer Service Representative

Patient Access Representative II

Customer Service Representative

Delivery Driver at a Top Workplace

Referral Coordinator

Patient Experience Rep: Inpatient Psychiatry Waltham- 100% in person

Customer Service Representative - Enter the Healthcare Field!

Patient Representative

Patient Service Representative (PSR)- Remote

Patient Finance Representative

Patient Service Representative I - Remote near Watertown, MA

Patient Experience Representative (hybrid)

Patient Experience Representative- every other weekend Overnight

Per Diem Patient Experience Representative

Patient Experience Representative- 3-11:30 weekends

Fares Call Centre Representative

Patient Experience Representative- 4:30pm – 9:30pm M-F

Patient Service Representative - Adult TeleCom

HR Support Center Representative (Remote)

Patient Experience Representative- per diem

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