20 Best it technician jobs in Arlington, VA (Hiring Now!)

Cyber Case Management/Service Desk Agent
Peraton —Arlington, VA
Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support. A willingness to learn new tools and technologies and…
$86,000 - $138,000 a year
Field IT Technician
Skill State LLC —Alexandria, VA
Must own a car and have a valid Driver’s License. Hands-on and field-based work with over 90% of time spent on route. Test new hardware and software.
$50,000 - $55,000 a year
Quick Apply
9d
Quality Assurance Engineer (Customer Facing)
IntraFi Network —Arlington, VA
Experience using CI/CD tools (e.g., Jenkins); application monitoring tools (e.g., Splunk); and the Atlassian suite of tools, such as JIRA, Bitbucket, and…
From $124,098 a year
Quick Apply
Help Desk Analyst
Elegant Enterprise Wide Solutions, Inc —Arlington, VA
Provide technical information/assistance on configuration, setup, maintenance and initial troubleshooting of County standard computer systems, hardware, and…
$64,560 - $69,615 a year
Quick Apply
9h
Service Desk Technician Shift Work
PRISMINC.COM —Arlington, VA
In this role, you will be our internal users' first line of support, providing technical assistance with various software and hardware issues.
$55,000 - $60,000 a year
Quick Apply
1h
DESKTOP SUPPORT/SERVICE DESK TECHNICIAN
The Ventura Group —Washington, DC
These responsibilities include assessing the requester's problem through conversation and/or accessing their system remotely, assigning priorities and…
$60,000 - $65,000 a year
Quick Apply
22h
IT Support Technician (Contract)
Netser Group —Washington, DC
The position involves working from May 1st to May 7th from 5 to 7 pm. The hourly rate will be 50 USD.
$50 an hour
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Service Desk Analyst (Tier 1)
Deloitte —Washington, DC
Bachelor's degree in computer science, information systems, or other technology-related field. Primary Role : Serve as the first point of contact for technical…
Estimated: $54K - $68.4K a year
1d
Service Desk Technician I
World Learning —Washington, DC
As a member of the Service Desk team, runs an in-house repair facility by maintaining an inventory of replacement parts, and hardware repair tools.
$24.38 an hour
Quick Apply
1d
Mid IT Support
E-Logic, Inc. —Washington, DC
This is a technical support position whereby, elaborated, the candidate will have to receive technical inquiries from members of the organization and assist in…
$113,000 - $116,000 a year
Quick Apply
Junior Help Desk Technician
Arlington County —Arlington, VA
Provide technical information/assistance on configuration, setup, maintenance and initial troubleshooting of County standard computer systems, hardware, and…
$15 - $16 an hour
Quick Apply
23h
IT Service Desk Specialist (15126, Grade 22)
The Maryland-National Capital Park and Planning Commission —Wheaton, MD
Frequent travel to Park sites (valid driver’s license required). Depending upon area of assignment, a valid driver’s license in accordance with both State and…
$58,791 - $104,124 a year
5h
Service Desk Technician
AHU Technologies Inc —Washington, DC
CompTIA A+ certification for technical support. CompTIA A+ certification: 1 year (Preferred). Endpoint protection and management tools such as Cisco AMP,…
$25 - $28 an hour
Quick Apply
1d
Technology Support Specialist
Fairfax County Public Schools —Fairfax County, VA
Possession of appropriate, valid motor vehicle operator's license with a good driving record and employer-provided transportation required.
$81,222 - $138,214 a year
2d
Help Desk Support Technician
FYI-For Your Information, Inc. —Washington, DC
Degree in an IT-related field or equivalent experience. Excellent telephone and face-to-face communication skills. Desktop and laptop hardware troubleshooting.
Estimated: $48.7K - $61.7K a year
Quick Apply
10d
Desktop Support Technician
By Light Professional IT Services LLC —Washington, DC
Bachelor’s Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work…
Estimated: $53.4K - $67.6K a year
1d
IT Cybersecurity Specialist (INFOSEC)
US Cybersecurity and Infrastructure Security Agency —Arlington, VA
Conduct risk analysis, feasibility study, and/or trade-off analysis to develop, document, and refine functional requirements and specifications.
$99,200 - $153,354 a year
2d
Service Desk Technician II
Aspire Technologies —Washington, DC
CompTIA A+ certification for technical support. ·Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick.
$24.47 - $25.54 an hour
Quick Apply
2d
Service Desk Technician
gointellects —Washington, DC
CompTIA A+ certification for technical support. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick;
$25 an hour
Quick Apply
2d
Help Desk Technician
George Washington's Mount Vernon —Mount Vernon, VA
He/she must be a great communicator, able to communicate clearly with the end users to translate their technical knowledge into actionable direction.
$24 - $27 an hour
Quick Apply
10d

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Cyber Case Management/Service Desk Agent

Peraton - Arlington, VA

Apply Now

Job Details

Full-time $86,000 - $138,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance

Qualifications

Top Secret Clearance
Certified Information Systems Auditor
Remedy
Customer service
Microsoft Office
3 years
Master's degree
High school diploma or GED
Bachelor's degree
Technical writing
ServiceNow
CompTIA Security+
Communication skills

Full Job Description

About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities

Peraton is seeking an experienced Cyber Case Management/Service Desk Agent to join our team of qualified, diverse individuals. The ideal candidate will support the Federal Strategic Cyber sector, located in Arlington, VA.

As the nation's risk adviser, t his role is pivotal in supporting our mission to enhance the nation's cyber security and resilience. As a member of our team, you will work closely with the Cybersecurity and Infrastructure Security Agency (CISA) to provide comprehensive support, analyses, and tools to our partners.This role is pivotal in supporting our mission to enhance the nation's cyber security, communications, and physical security and resilience.

Location: Arlington. VA (On-Site)

In this role, you will:

Perform shift work supporting the Cybersecurity and Infrastructure Security Agency (CISA) 24x7 Operations Center.
Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacting Critical Infrastructure entities, Federal Civilian Executive Branch (FCEB) and State, Local, Tribal, and Territorial (SLTT) Departments/Agencies.
Monitor emails, phones, and web portal submissions of cyber incident data to assign for Tier 2 support.
Follow up with CISA staff and stakeholders to ensure incident lifecycle execution.
Draft organizational documentation such as, Standard Operating Procedures, Work Instructions, etc.
Identify opportunities to increase the efficacy of cyber incident report handling and workflows.
Understand cyber, physical, and communications incident trend analysis and reporting functions.
Correlate and associate potential threat activities to inform senior leader decision makers.
Ensure timely and effective response to internal and external mission partners.
Seek to improve the quality, productivity, and sharing of information pertaining to the incident reporting life cycle.
Certify coordination and distribution of incidents and service requests.

Duties may also include but are not limited to:

Manage the lifecycle of information, assistance, and service requests.
Performing customer relationship management activities with mission partners and external stakeholders.
Perform internal coordination and follow up for distributed actions.
Ensure compliance with defined processes, procedures, work instructions, and program requirements.
A willingness to learn new tools and technologies and take on new responsibilities as assigned.
Provide guidance to the general public on cyber issues as needed.
Act as a resource for colleagues with less experience.

Qualifications

Basic Requirements:

Bachelor's degree and 5 years' experience or Master's degree and 3 years' experience or HS diploma/equivalent and 9 years' relevant experience.
Minimum of 3 years in an Operations Center or Security Operations Center (SOC).
Knowledge and understanding of customer service techniques and experience providing Service Desk or call center support.
Exceptional communication skills and ability to stay calm in high stress events while maintaining good decision-making, focus, and good prioritizing skills.
Self-motivated, problem solving, and critical thinking skills and characteristics.
Security+ certification required.
U.S. citizenship and an active Top Secret Security Clearance w/ SCI.
In addition, selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation (EOD) for continued employment.

Preferred Qualifications:

Knowledge of Microsoft Office suite.
Experience in building operational workflow models.
Technical Writing Skills.
Experience using the Remedy and ServiceNow ticketing suite. Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.

SCA / Union / Intern Rate or Range

EEO
An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care

Apply Now

it technician jobs in Arlington, VA

Cyber Case Management/Service Desk Agent

Field IT Technician

Quality Assurance Engineer (Customer Facing)

Help Desk Analyst

Service Desk Technician Shift Work

DESKTOP SUPPORT/SERVICE DESK TECHNICIAN

IT Support Technician (Contract)

Service Desk Analyst (Tier 1)

Service Desk Technician I

Mid IT Support

Junior Help Desk Technician

IT Service Desk Specialist (15126, Grade 22)

Service Desk Technician

Technology Support Specialist

Help Desk Support Technician

Desktop Support Technician

IT Cybersecurity Specialist (INFOSEC)

Service Desk Technician II

Service Desk Technician

Help Desk Technician

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