20 Best Concierge jobs (Hiring Now!)

Lead Patient Representative and Concierge
The Steadman Clinic —Basalt, CO
Helps to make patients and guests comfortable in waiting room, including light cleaning and ensuring publications and supplies for the lobby are up to needs.
$26 - $28 an hour
Quick Apply
Lobby Concierge
Marriott International, Inc —New York, NY
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank…
$38.40 - $42.40 an hour
10d
Concierge
Omni Hotels & Resorts —Boston, MA
The Concierge is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating,…
Estimated: $38.9K - $49.3K a year
10h
Front Desk Agent- Flying Flags Buellton
Highway West Vacations —Buellton, CA
The Guest Service Representative I is responsible for welcoming guests, receiving, fulfilling and reporting guests’ requests, creating reservations, providing…
From $18 an hour
Quick Apply
Guest Services Representative
La Quinta Inn & Suites by Wyndham Yellowstone Airport —Belgrade, MT
Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.
$20 - $21 an hour
Quick Apply
Remote Customer Service Representative
Aspire Lifestyles —United States
Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone, chat, and email).
From $18 an hour
4d
Concierge PT Evenings 4-8pm Tues., Wed., Sunday
Rose Senior Living Avon —Avon, OH
Provide ongoing telephone coverage and directing calls. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers,…
$15 an hour
20h
Front Desk Rep- $1500 Sign on Bonus (Lahaina, Hawaii)
Soleil Management Hawaii —Lahaina, HI
Must be able to fully understand and use the front desk software, and must have general knowledge of the resort. Maintain a flexible work schedule.
$19 an hour
Quick Apply
10d
Concierge
Redeemer Health —Philadelphia, PA
Demonstrates sensitivity to residents emotional, social, mental health and spiritual needs. Supports and Promotes Resident strengths and abilities, capacity for…
Estimated: $32.3K - $40.9K a year
12d
Concierge
1 Hotel Central Park —New York, NY
Passionate about guest service and a minimum of 1 year of similar work experience. Experience in concierge operations, a team player, hard worker, and detail…
$29.48 an hour
Patient Concierge - Prostate Program
HALO Precision Diagnostics —Sarasota, FL
The patient concierge will answer phone calls to gauge potential candidate's suitability for the prostate program and direct the patients interested in HALO Dx…
$24 - $28 an hour
Quick Apply
Aviation - Front Desk Agent
Northeast Air —Portland, ME
Previous experience in a guest facing position such as front desk or concierge preferred. Arranging services including hotel, catering, and ground…
$18 an hour
Quick Apply
21h
Concierge (Overnight Monday thru Friday)
Park Creek —Cypress, TX
Handle and direct incoming phone calls. Manage the front desk sign-in and out process for visitors and vendors. Provide marketing information to visitors.
Estimated: $25.3K - $32.1K a year
Quick Apply
12d
Concierge Attendant PM- Raleigh Marriott City Center - Raleigh, NC
Raleigh Marriott City Center —Raleigh, NC
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank…
From $15 an hour
Quick Apply
4d
Aviation - Front Desk Agent - Shift Lead
Northeast Air —Portland, ME
The Aviation Front Desk Agent /Shift Lead will ensure proficiency in meet and greet interactions, fielding and routing phone calls appropriately and politely, e…
From $19 an hour
Quick Apply
5d
Watch/Jewelry Concierge
GEM CASTLE YUKIZAKI HAWAII CO., LTD. —Honolulu, HI
Respond to telephone inquiries about inventory status. ・Those who have experience selling apparel and accessories can make use of their experience.
$20 an hour
Quick Apply
Concierge
Clayton Opco, LLC —Clayton, NC
Greet guests in a friendly manner. Maintain lobby in a clean and uncluttered manner. As the Receptionist you are the first impression of the community.
Estimated: $31.1K - $39.4K a year
Quick Apply
10h
Front Desk Receptionist/Concierge
The Plaza at Clover Lake —Carmel, NY
Duties include but not limited to: handling the switchboard, greeting all callers to the facility, communicating and facilitating all resident calls for…
From $17 an hour
Quick Apply
Financial Concierge
Silver Corporate Holdings LLC —Hendersonville, TN
Discover qualified opportunities by responding to inbound leads to build. Discover qualified opportunities by responding to inbound leads to build.
$40,000 a year
3h
Club Level Concierge
Marriott International, Inc —Long Beach, CA
La rango de pago para este puesto es de $24.00 a $24.00 por hora y ofrece beneficios de atención médica, cuentas de gastos flexibles, plan 401 (k), tiempo libre…
$24 an hour
7h

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Lead Patient Representative and Concierge

The Steadman Clinic - Basalt, CO

Quick Apply

Job Details

Full-time $26 - $28 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer service
English
High school diploma or GED
Supervising experience
Medical billing
Front desk
Computer skills

Full Job Description

Description:

Join our amazing team at The Steadman Clinic, and be an integral part of a cutting-edge organization that is amongst the best in the world at what they do. This is an excellent entry-level opportunity in health care to explore amazing career opportunities with world-class organization in an amazing facility. Pitkin County, Colorado is one of our nation's iconic mountain destinations, and highly desirable spot to live if you love the outdoors. This position is eligible for our excellent benefit packages and perks (including a wellness benefit you can use for your ski pass!), and strong work-life harmony.

The Front Desk Lead and Concierge will lead the front desk staff and execute the concierge duties for the Aspen and Basalt offices (Roaring Fork Valley office locations). As the lead, they will work directly to assist administering the Basalt and Aspen front desk staff. This position encompasses all the duties of the patient representative and concierge. This lead position provides support to all front desk employees, implements and enforces The Steadman Clinic standards of excellence in all areas supervised. This position includes duties which facilitate the work of the physicians and clinical staff. As the concierge they are responsible for providing proactive assistance to patients by providing recommendations for accommodation, transport, and home care services, or any service in which the patient shows interest. They will assist patients with all aspects of their clinic or surgical visit with the goal of providing world-class patient experiences. This role will maintain relationships with vendors in the area, must be active in the community, and have a good understanding of the local area and all that is on offer.

The Front Desk Lead uses initiative in carrying out recurring assignments independently without specific instruction, but refers escalations, problems and unfamiliar situations not covered by instruction to Front office manager, Patient Experience Manager, (or other entity) for assistance.

Location: Basalt and Aspen, CO (will be in both locations regularly)

Classification: full time, year round; non-exempt, eligible for benefits

Compensation: $26 - $28/hour DOE - compensation offers will be based upon health care, hospitality, or applicable customer service experience.

Start Date: Summer 2024 - Applications for this position will be accepted until 30 days from the posting date. If the position is not filled during this time, the application window will be extended. Candidates who are selected to move through the interviewing process will be contacted directly.

Primary Job Responsibilities:

Ability to execute the Front Desk Patient Representative role at a high level, independently including all required tasks for the role.
Ability to execute the Patient Experience Concierge duties at a high level, independently including all required tasks for the role.
Provide guidance and direction to our patient representative employees, including performance and brand standards.
Assist with developing the schedule for front office staff and addressing staffing changes to make sure positions are covered when employees are out sick, on vacation or have terminated employment. Including assisting with coverage, and changes, that may occur “day of”.
Communicate and make recommendations to the Front Office Manager & Clinic Director concerning personnel matters.
Assisting front desk staff members with tasks to ensure high level of completeness and correctness. Communicating performance concerns with Front Office Manager when necessary.
Maintain positive and friendly attitude with all employees and patients.
Must have a strong ability to solve issues on the spot, use resources available to them, and continue pro-active resolution with empathy through any circumstance.
Demonstrates knowledge and understanding of patient privacy rights.
Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic, or verbal form which may jeopardize the privacy of patients.
Assist Front Office Manager with hiring and training front desk staff as necessary.
Assist with front office training practices, including suggestions for improvement.
Connect with clinical team members as the liaison with clinical staff and the patient representative function.
Handle difficult patients/patient complaints with professionalism.
Assist, as necessary, with any front office needs and needs of facility maintenance.
Respond to billing office requests for corrections. Ensure staff balance batches and collections as applicable.
Periodically review front desk operations for efficiency & accuracy.
Make recommendations to Front office manager as to ways in which the front desk can be enhanced.

Concierge Specific Tasks:

Welcomes patients and family members in a professional and upbeat manner.
Helps to make patients and guests comfortable in waiting room, including light cleaning and ensuring publications and supplies for the lobby are up to needs.
Assists in resolving patient concerns or issues.
Assist with patient itineraries, including hotel rates and reservations and transport options for patients.
Provides restaurant, entertainment and activity suggestions for patients and family members.
Maintain specific metrics for clinical team utilization, trends of patient requests, as well as any metric Leadership labels necessary to track.
Maintain professional relationships with vendors in Pitkin, and Garfield counties (i.e. restaurants, transportation services, dog sitting services, delivery services, etc.).

Requirements:

High School diploma or GED
1 – 2 years of health care experience highly preferred.
1 – 2 years of supervisory or managerial experience preferred.
Knowledge of medical insurance billing referred.
Knowledge of Microsoft computer applications.
Ability to fluently speak and understand English.
Pleasant, courteous manner required and ability to handle irritated patients, in person or on the phone.
Able to work in a fast paced environment and handle a variety of tasks simultaneously; ability to work with frequent interruptions.
Excellent organization, communication (both written and verbal) and interpersonal skills required.
Must be able to handle sensitive and confidential information appropriately and represent The Steadman Clinic in a mature, professional manner at all times.
Must be energetic, quality driven and have proven ability to be productive member of the cohesive team of peers dedicated to providing optimum patient care.
Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic, Steadman Philippon Research Institute and hospital personally.

Benefits

Health Insurance (medical, dental, vision)
Company 401k Contribution
Paid Time Off
Sick Time
FAMLI Leave
Paid Holidays
Life Insurance
Short and Long Term Disability Insurance; AD&D; Hospital Indemnity
Referral Program Incentive
Parking Available
Discretionary Bonus Program and Ski Pass Benefit
And more!

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Quick Apply

Concierge jobs

Lead Patient Representative and Concierge

Lobby Concierge

Concierge

Front Desk Agent- Flying Flags Buellton

Guest Services Representative

Remote Customer Service Representative

Concierge PT Evenings 4-8pm Tues., Wed., Sunday

Front Desk Rep- $1500 Sign on Bonus (Lahaina, Hawaii)

Concierge

Concierge

Patient Concierge - Prostate Program

Aviation - Front Desk Agent

Concierge (Overnight Monday thru Friday)

Concierge Attendant PM- Raleigh Marriott City Center - Raleigh, NC

Aviation - Front Desk Agent - Shift Lead

Watch/Jewelry Concierge

Concierge

Front Desk Receptionist/Concierge

Financial Concierge

Club Level Concierge

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