20 Best program specialist jobs in Philadelphia, PA (Hiring Now!)

Director of Quality Improvement
Greater Philadelphia Community Alliance —Philadelphia, PA
Overseeing/advising in the most complex situations; implementing all policies and procedures and creating/recommending policies having CUA-wide impact; making…
$86,250 - $90,000 a year
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Biorepository Specialist
National Disease Research Interchange —Philadelphia, PA
Complete data entry for all incoming and outgoing shipments in database. He/she is responsible for coordinating all incoming and outgoing shipments from NDRI’s…
$53,500 a year
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14d
Community Support Specialist
Applied Counseling and Consulting Services LLC —Philadelphia, PA
Valid driver’s license, car insurance, car registration and inspection stickers. Previous experience in related field highly preferred.
$20 - $23 an hour
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16h
Sales Representative
The J.G. Wentworth Company —King of Prussia, PA
Ensure all sales transactions adhere to compliance standards. An accredited member of the AFCC as well as the Chamber of Commerce for Greater Philadelphia.
$40,000 - $150,000 a year
8h
Senior Project Manager
ASW Hobart Construction & Development —Philadelphia, PA
Bachelor's degree in a related field; PMP certification is a plus. Utilize and develop project management methodologies and workflows to drive successful…
$100,000 - $130,000 a year
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Program Coordinator
Rutgers University —Camden, NJ
Provides staff with direction regarding consumer/patient intervention through individual supervision, group supervision, team meetings, and case conferences.
$73,000 - $93,000 a year
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Sales Specialist
Sentral —Philadelphia, PA
Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours. Oversee and coordinate welcoming new residents and guests.
$26 - $27 an hour
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15h
Patient Scheduling Specialist
Dermatology Associates of Plymouth Meeting —Plymouth Meeting, PA
Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service. Multitasker with attention to detail.
$17 - $19 an hour
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6d
Family Peer Specialist
WES Health System —Philadelphia, PA
Work with families to develop natural supports. The ability to listen and evaluate objectively. The Family Peer Specialist, an adult with lived experience as a…
$32,000 - $38,000 a year
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Specialist, Meetings and Events
The Board of Pensions of the Presbyterian Church —Philadelphia, PA
Plan and execute in-person, virtual and hybrid meetings; review and recommend meeting sites; negotiate hotel and related vendor contracts; manage logistics…
Estimated: $47.3K - $59.9K a year
Merchandising Specialist
Gopuff —Philadelphia, PA
Overview: The Merchandising Specialist will work with the Alcohol Category Manager(s) to support and maintain our brand and customer experience by driving…
$55,000 - $65,000 a year
22h
Digital Marketing Manager
Stratacache —Malvern, PA
Solid knowledge of website analytics tools, particularly Google Analytics and Google Tag Manager. Partner closely with marketing and brand leadership to define…
$110,000 - $120,000 a year
Fitness Specialist
The Salvation Army Kroc Center of Philadelphia —Philadelphia, PA
Bachelor of Science or equivalent in Exercise Science or related health/fitness field. Personal training certification (ACSM, NASM or NSCA) preferred.
$15.45 - $17.00 an hour
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Regional Sales Manager - Spinal Fusion
Altus Spine —Philadelphia, PA
*Assist with sales calls to customers and prospects with a focus on spine surgeons.*. Bachelor’s Degree or higher in Pre-Medicine or related field.
$100,000 - $200,000 a year
Quick Apply
Clinical Pharmacist Specialist
Penn Medicine —Philadelphia, PA
Current Registered Pharmacist license in the Commonwealth of Pennsylvania required. Penn Medicine is dedicated to our tripartite mission of providing the…
13d
Bilingual Retention Specialist
All American Home Care LLC —Philadelphia, PA
The ideal candidate will develop and implement retention strategies that foster a positive work environment and promote long-term employment.
$40,000 - $50,000 a year
Quick Apply
Social Worker
Chapel Manor —Philadelphia, PA
Bachelor's degree in social work or human services field required. Services are provided in accordance with the National Association of Social Workers (NASW)…
$24 - $26 an hour
Quick Apply
10d
Member Service Specialist
SUN FEDERAL CREDIT UNION —Philadelphia, PA
F) Executes the branch and CU business plan as assigned, which includes playbook outbound calls to members. Makes assigned outbound calls as directed.
$21.89 - $25.99 an hour
Quick Apply
4d
Program Specialist
Passionate Care LLC —Philadelphia, PA
The program specialist ensures high quality standards in accordance with the agency's philosophy, state of the art therapeutic approaches and regulatory…
From $20 an hour
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Regional Compliance Coordinator (Multiple NJ and Philadelphia, PA Sites)
WinnCompanies —Philadelphia, PA
A current driver's license in good standing and the ability to meet the driving records standards outlined in the Company's Safe Vehicular Operations Policy.
$33.66 - $36.06 an hour
Quick Apply
13d

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Director of Quality Improvement

Greater Philadelphia Community Alliance - Philadelphia, PA

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Job Details

Full-time $86,250 - $90,000 a year

Benefits

Wellness program
403(b) matching
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
403(b)
Professional development assistance
Life insurance
Referral program
Retirement plan
Prescription drug insurance

Qualifications

Management
3 years
Master's degree
Quality assurance
Business Administration
Communication skills

Full Job Description

The Organization

Rooted in South Philadelphia, Greater Philadelphia Community Alliance (GPCA) is the result of a strategic merger between Diversified Community Services (DCS) and United Communities Southeast Philadelphia (UCSEP). Both organizations share a long history in the settlement house movement of the late 1800s.

Over the last several years, DCS and UCSEP have experienced a resurgence and extraordinary growth. We have earned a reputation as an entrepreneurial trailblazer by capturing the regard of colleagues and funders, locally and nationally. GPCA's mission is to break the generational poverty cycle by ensuring equitable resource distribution for vulnerable children, families, and communities. We aim to be Philadelphia's catalyst for community empowerment, partnership, and the upward mobility of families and communities. We are committed to a nonprofit model that promotes social enterprise, an inspiring and safe environment, and a team-oriented culture.

GPCA's current operating budget is approximately $24 million, with 200+ employees across more than nine programs and eight locations.

GPCA's programming areas include:

For young children: Early childhood education
For school-age youth: Out-of-school time programming (after school and summer camp) and case management for at-risk youth
For adults: Employment training, parenting education, energy assistance programs, housing counseling programs, and financial literacy; and
For the community at large: Affordable housing and community economic development

Job Overview:

This is a managerial level position directing through subordinate quality improvement staff members that include quality improvement specialists, quality improvement provider liaisons, risk management/compliance specialist and the intake/placement coordinator within the Greater Philadelphia Community Alliance Umbrella Agency for the 12th, 18th, and 77th Police Districts. The CUA Quality Improvement Director is responsible for implementing all initiatives related to CUA performance and ensuring outcomes are achieved. Work may include planning, reviewing, evaluating, and coordinating short- and medium-term operations to meet program or social service goals and objectives. Overseeing/advising in the most complex situations; implementing all policies and procedures and creating/recommending policies having CUA-wide impact; making resource decisions designed to maximize efficiency and meet objectives in a mandated minimum of time; proactively reviewing workloads to maximize appropriate completion of objectives consistent with CUA standards; ensuring that operations managed are fully prepared for federal and state review and audits that enables funding and certification; and assessing overall training needs of staff members.

Extensive contact outside the CUA may involve negotiation and problem-solving with groups such as the DHS performance management team, representatives of public and private welfare agencies, state evaluators, legal advocates, city agencies and departments, including representatives of professional and community groups as well as individuals, their families, and the public. Management of staff members and workforce planning is a major component of the work.

Functional Area:

Management

Reports to: CUA Director

Salary:

$86, 250-$90,000

Responsibilities:

Collect, analyze, interpret, and summarize data in accordance with CUA’s quality assurance plan and cycle.
Provide senior management and relevant stakeholders with
Policy and procedure development to include Standard Operating Procedures, Corrective Action, and Training
Provide daily support and assistance to all Case Management Teams.
Perform training to ensure compliance with agency and state guidelines to all relevant participants
Create and implement systems for case management and managerial staff to ensure compliance
Conduct internal Quality Service Reviews (QSR) to include resolution, pinpoint discrepancies, and report on positive outcomes.
Conduct fatality and near-fatality reviews
Conduct complaints investigation for key participants
Compute data, summarize results, and prepare reports depicting pertinent information
Analyze technical and quality data to detect satisfactory trends and unsatisfactory trends and/or flaws in service delivery.
Responsible for interviewing and hiring qualified candidates when vacancies occur
Conduct bi-weekly supervision with employees
Facilitate monthly management meetings
Create new protocols to assist with producing positive outcomes for CUA.
Review monthly reports completed by direct reports, provide feedback, and discuss trends with staff.
Create and use information from data reports to facilitate meetings with key stakeholders
Oversight of quality and compliance for Greater Philadelphia Community Alliance CUA-9.
Complete and submit monthly/quarterly performance reports to the CUA director.
Effectively manage and support the CUA 9 quality improvement department.
Other duties will be assigned as needed.

*Specific Examples of Work:

Excellent communication skills. Must be able to convey information to team members and other stakeholders.
Ability to analyze data to identify trends and patterns to spot potential problems. Must be able to make recommendations for improvements and corrective action.
Must identify and analyze risk of any level of service.
Collect, analyze, and store data for the development of high-level reports.
Utilize key performance indicators to identify opportunities to improve processes, systems, and outcomes.
Must trouble shoot and fix quality improvement related auditing systems.
Manage the productivity of quality improvement staff daily.
Directs the development of information-gathering.
Serves as a member of the CUA Management Team responsible for discussing and considering broad policy and procedural issues affecting agency operations.

Experience:

General Experience

Five years of management-level work experience in a related role (preferably in child welfare)

Specific Experience

Three years experience working in quality assurance. Prior experience in child welfare is preferred.

Education Requirement:

Completion of a master's degree program at an accredited college or university with major course work in social work or business administration.

Benefits: we provide a competitive benefits package, which includes:

Medical and dental benefits
Life insurance and short-term & long-term disability
403(b) retirement plan; GPCA will match 100% of your contribution up to 4% of your
gross compensation
Paid time off that includes 15 days of vacation the first to second year; 20 days’ vacation
the third year, and 24 days’ vacation the fourth year and beyond
Twelve sick days per year
Eleven paid holidays

Greater Philadelphia Community Alliance is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, disability, or any other protected status with respect to recruitment, hiring, upgrades, training, promotion, and other terms and conditions of employment. This policy complies with applicable federal, state, and local laws governing non-discrimination in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO employer

Job Type: Full-time

Pay: $86,250.00 - $90,000.00 per year

Benefits:

403(b)
AD&D insurance
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Prescription drug insurance
Professional development assistance
Referral program
Retirement plan
Vision insurance
Wellness program

Schedule:

8 hour shift
Monday to Friday

Ability to Relocate:

Philadelphia, PA 19139: Relocate before starting work (Required)

Work Location: In person

Quick Apply

program specialist jobs in Philadelphia, PA

Director of Quality Improvement

Biorepository Specialist

Community Support Specialist

Sales Representative

Senior Project Manager

Program Coordinator

Sales Specialist

Patient Scheduling Specialist

Family Peer Specialist

Specialist, Meetings and Events

Merchandising Specialist

Digital Marketing Manager

Fitness Specialist

Regional Sales Manager - Spinal Fusion

Clinical Pharmacist Specialist

Bilingual Retention Specialist

Social Worker

Member Service Specialist

Program Specialist

Regional Compliance Coordinator (Multiple NJ and Philadelphia, PA Sites)

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