20 Best client services manager jobs in Oak Brook, IL (Hiring Now!)

Manager, Client Services Projects
Thermo Fisher Scientific —Mount Prospect, IL
Hosts customer visits, conference calls, and meetings in line with new and existing business and/or Master Services Agreements.
Estimated: $114K - $144K a year
Senior Manager - Client Success
3Cloud —Downers Grove, IL
Collaborate with the Sales and Marketing team to develop customer success stories, testimonials, and case studies to showcase the value and impact of 3Cloud's…
$114,400 - $183,000 a year
Quick Apply
Client Services Specialist
GCPRO LLC —Lombard, IL
Take sales calls and convert these calls to scheduled cleaning service. Answer incoming phone calls and emails professionally. Call with any schedule changes.
$45,000 - $60,000 a year
Quick Apply
3d
Customer Success Manager - Chicago Remote
Sprinklr —Chicago, IL
Ability to translate highly technical issues to a non-technical audience. Build cross-functional and executive level customer relationships to ensure clients…
$100,000 - $166,000 a year
5h
Client Services Manager
Wespath Benefits and Investments —Glenview, IL
Associate’s degree in business or related field or equivalent work experience. Bachelor’s Degree in business or related field.
$89,000 - $99,000 a year
Client Service Manager
Plank Road Advisors —Oak Brook, IL
Assist our team with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written…
$70,000 - $90,000 a year
Quick Apply
Client Services Senior Project Manager
Epiq Systems, Inc. —Chicago, IL
Ability to effectively communicate complex technical solutions to non-technical audiences. Consult with client on the proper methodology to achieve their goals…
$91,922.40 - $183,844.80 a year
3d
Case Management Coordinator
Duly Health and Care —Downers Grove, IL
Making outreach calls to complete Health Risk Assessment tools and conducts initial interviews to evaluate members' eligibility and needs.
Estimated: $50.6K - $64.1K a year
3d
General Manager
Romexterra Construction Inc —Addison, IL
Bachelor's degree in Business Administration, Management, or a related field (preferred). As the General Manager, you will spearhead strategic planning and…
$170,000 - $200,000 a year
Quick Apply
11d
Customer Success Manager (US, remote)
GTreasury —Chicago, IL
Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C…
$85,000 a year
Quick Apply
Distribution Manager
WEPA libros —Franklin Park, IL
Honoring these concepts in schools and public libraries creates an environment where bilingual children and families become agents of change.
$25 - $30 an hour
Quick Apply
10d
Catering Event Coordinator
Portillo's —Oak Brook, IL
A valid driver’s license is issued from the state where you will drive and work. Complies with all federal, state, and local laws and regulations regarding…
Quick Apply
6d
Virtual Territory Manager - Medical Device - Women's Health - Remote
EVERSANA —Chicago, IL
Education: Bachelor's degree in Business, Marketing, Life Sciences, or a related field OR equivalent experience. Achieve and exceed sales targets.
$70,000 - $85,000 a year
Quick Apply
12d
Ace Hardware Sales Associate
Ace Hardware —La Grange, IL
Ensure all pages and calls are answered promptly, courteously and effectively. The Sales Associate will not be \selling products\, rather they will be assisting…
Estimated: $26K - $31.6K a year
Quick Apply
4d
Sr Manager, Client Services
Wheels, Inc. —Des Plaines, IL
Bachelor’s Degree or equivalent experience in related field. Act as a liaison between Talent Development and Client Services leadership to identify tools and…
Estimated: $69.9K - $88.6K a year
Benefits Manager
Flex HR —Chicago, IL
Demonstrate strong discipline to prioritize and manage workload including balancing the timebetween calls and processing paper requests.
Estimated: $92.7K - $117K a year
Quick Apply
Client Accounting Services Manager
Recruitment Room —Chicago, IL
Audit staff needs to be on site at client locations and in our offices as determined by clients and team leads. Bachelor’s or master’s degree in accounting.
Estimated: $95.1K - $120K a year
Operations Assistant
Pinpoint Precision —Chicago, IL
Monitor and track payments received, following up with clients on overdue invoices and coordinating with the accounting department to ensure proper application…
$25 - $30 an hour
Quick Apply
4h
Air Freight Business Development Manager (Hybrid/Remote)
Topocean Group —Bensenville, IL
Utilize the company’s systems and tools to produce quality targets and strong business opportunities. 3+ years of experience in air freight sales.
$70,000 - $100,000 a year
Quick Apply
7d
Client Services Benefits Analyst "Champion" Pipeline (Work Remotely Anywhere in the U.S.)
Businessolver —Chicago, IL
The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and…
$20 - $26 an hour
Quick Apply

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Manager, Client Services Projects

Thermo Fisher Scientific - Mount Prospect, IL

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Job Details

Full-time Estimated: $114K - $144K a year

Qualifications

Management
5 years
GMP
Supervising experience
Bachelor's degree
Clinical trials
Leadership

Full Job Description

Position: Manager, Client Services Projects

Job Description:

When you are part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact and you’ll be supported in achieving your career goals.

Fisher Clinical Services (FCS), part of Thermo Fisher Scientific, is a leading provider of global clinical supply chain. With unwavering dedication to service, science and process engineering, FCS is powered by people with an exceptional commitment to quality, deeply instilled ethics of personal responsibility and unrivaled expertise. We are exclusively focused on serving the packaging and distribution requirements of clinical trials across the world. Whether planning, packaging, labeling, storing, or distributing the important supplies needed to perform clinical research, for more than 28 years FCS has been committed to delivering the highest possible value while ensuring adherence to the highest level of quality, performance, reliability and sustainability standards. http://www.fisherclinicalservices.com/

Location/Division Specific Information

CTD partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time – a concept that we internally accept as “There is a Patient Waiting.” Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more. Our more than 3000 employees in over 15 countries work hard every day knowing that what they do matters.

How will you make an impact?

As part of our Project Management team, what you do directly supports our mission; enabling our customers to make the world healthier, cleaner and safer! You will lead a team or people dedicated to this mission.

What will you do?

Lead a team of professionals within the Client Services Packaging Project Management department. The responsibilities of this position include establishing and meeting standards for the delivery, quality, cost, and safety of the Packaging Project Management and related services within the group. You will guide and mentor employees, interacting with clients, while encouraging an environment and culture of continuous improvement.

How will you get here?

Education: Bachelor’s degree and at least 5 years professional experience including supervising staff (or equivalent).

Responsibilities

Applies Good Documentation Principles in all areas of responsibility.
Demonstrates and promotes the company vision and mission.
Conducts all activities in a safe and efficient manner.
Develops goals and objectives for direct reporting staff and provides coaching and mentoring, leading to successful results.
Communicates goals and objectives as well as performance indicators through consistent, one-on-one communication and ongoing performance reviews.
Evaluates customer clinical research packaging requirements in order to guide and mentor project management team.
Shares performance information to other first line managers to ensure overall success of Clinical Services.
Initiates the involvement of the appropriate departments and maintains continuous communication with those departments for internal process improvements as well as for specific projects.
Takes ownership for high profile, sophisticated, global projects and customers.
Supervises work activities of project management teams to ensure all parties are providing outstanding customer service and are operating within Thermo Fisher’s standard operating procedures as well as cGMPs.
Hosts customer visits, conference calls, and meetings in line with new and existing business and/or Master Services Agreements.
Reviews and finalizes project quotations and organizes complete sample packets for customers when required.
Assists in performing investigations and resolves conflict both internally and externally.
Develops and tracks departmental metrics, leading to process improvement.
Uses Practical Process Improvement (PPI) methods and tools to improve processes.
Organizes and/or provides training to the project management team Department on all internal systems, clinical supplies development and standard operating procedures.
Responsible for the development and mentoring of project management team members.
Ensures accurate, final billing information is consistently provided to the Accounting department by project teams.
Other duties may be assigned to meet business needs.

Knowledge, Skills, Abilities

Requires supervision, management or equivalent leadership experience.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Possesses the ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to write reports, business correspondence, and procedure manuals.
Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical solutions.
Proficiency in skills required to read, understand, and enforce to the SOPs and policies of a GMP environment.

Physical Requirements

Position is administrative, is positioned in an office environment and requires standing, bending, reaching, walking, and talking.

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client services manager jobs in Oak Brook, IL

Manager, Client Services Projects

Senior Manager - Client Success

Client Services Specialist

Customer Success Manager - Chicago Remote

Client Services Manager

Client Service Manager

Client Services Senior Project Manager

Case Management Coordinator

General Manager

Customer Success Manager (US, remote)

Distribution Manager

Catering Event Coordinator

Virtual Territory Manager - Medical Device - Women's Health - Remote

Ace Hardware Sales Associate

Sr Manager, Client Services

Benefits Manager

Client Accounting Services Manager

Operations Assistant

Air Freight Business Development Manager (Hybrid/Remote)

Client Services Benefits Analyst "Champion" Pipeline (Work Remotely Anywhere in the U.S.)

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