20 Best Technical Support Representative jobs (Hiring Now!)

Outside Sales Representative - VA, MD & DE
Neenah Foundry Company —Wisconsin
Licenses/Certifications – Current state issued driver’s license with clean driving record. The contractor will not discharge or in any other manner discriminate…
Estimated: $69.3K - $87.7K a year
Inside Sales Representative
Woodex Bearing Company —Georgetown, ME
The ability to relay technical information to both technical and non-technical customers. High School Diploma with two or more years of inside sales in a…
$55,000 - $65,000 a year
Quick Apply
Customer Support Representative
TherapyNotes.com —Horsham, PA
Technical and Business Software Training - Train customers on how to properly navigate and use the TherapyNotes software, educate customers about core software…
$50,000 a year
Quick Apply
Customer Service Representative
Klein Insurance —Wadena, MN
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Answer telephones, direct calls, and take messages.
$35,360 - $45,760 a year
Quick Apply
Remote Technical Support Representative
Noble Desktop —Remote
We are searching for a part-time, fully remote, and U.S. based IT support agent to assist with customer tech support, remote tech setup, and related tasks.
$25 - $35 an hour
Quick Apply
3d
Customer Service Representative
Valco Melton —West Chester, OH
Provide first point of contact support to incoming calls/emails/requests from customers. Certification in Export Management or related field is a plus.
Estimated: $44.2K - $56K a year
Quick Apply
Sales Representative
NETGAIN TECHNOLOGIES LLC —Lexington, KY
Engage in marketing and social media initiatives to enhance brand visibility and reach, including optimizing your social media profiles according to NetGain’s…
$50,000 - $65,000 a year
Quick Apply
11d
Technical Support Representative PART TIME (Tier 1/IT Help Desk)
Computer Generated Solutions, Inc. —United States
Respond to customer's requests for IT technical services, answering questions on the function and use of products within a call center environment.
Estimated: $28.4K - $35.9K a year
Quick Apply
3d
Entry-Level Technical Sales Representative - Louisville, KY
KEYENCE —Louisville, KY
Must have a valid driver’s license at all times. Prospect new business through cold calls, warm leads, and collaboration with sales office team to exceed…
$81,000 - $83,000 a year
Quick Apply
Technical Support Representative (Remote)
ACS Technologies —Florence, SC
Note that any experience on church staff, or working hands on with MinistryPlatform, SQL, or basic programming would be a huge plus!
Estimated: $38.8K - $49.2K a year
Quick Apply
6d
Strategic Account Manager
Superior Technical Ceramics (A Unit of IDEX Corporation) —Saint Albans, VT
The Strategic Account Manager is the prime contact for customers and coordinates technical support from engineering, commercial support from Customer Service,…
$85,000 - $125,000 a year
Quick Apply
Customer Service Representative
Vertical Supply Group / Sterling Rope —Biddeford, ME
The Customer Service Representative provides support to dealers, reps, and the Sales department by handling inbound calls, helping to resolve customer or dealer…
From $22 an hour
Quick Apply
Customer Service/Technical Support Rep
Inspiro Relia US, Inc. —Coeur d'Alene, ID
Inspiro’s US-based Customer Service champions create seamless interactions with consumers, equipped with local knowledge, advanced technological tools, and…
From $18.28 an hour
Quick Apply
14d
Associate Customer Support Representative (Recreation)
DaySmart Software —Remote
Experience providing technical support in the recreation space. Field trouble-shooting questions over the phone, chat, and email regarding networking, hardware,…
$20.19 an hour
Quick Apply
1d
Client Support Representative I (Product Support Representative I) - Remote
Net Health —Pennsylvania
Handle inbound calls and create cases within the appropriate service level window following set guidelines and procedures.
Estimated: $35K - $44.3K a year
Quick Apply
21h
Technical Support Representative
Pencor Services —Palmerton, PA
Handling customer interactions via inbound and outbound calls, chats and emails. Troubleshooting an array of support calls for various products and services…
$17 an hour
Quick Apply
14d
Order Entry Representative
PrideStaff —Irvine, CA
Handle large volume of calls, chats and emails along with order processing and order management with quality. Hours are Monday - Friday, 8:45 AM - 5:30 PM. This…
$21 - $22 an hour
Quick Apply
10d
Account Manager - Lubes
Petrocard —Aberdeen, WA
Make ongoing proactive and reactive customer calls to ensure a positive relationship with assigned accounts. Liaison with PetroCard’s Maintenance and Supply and…
$24 - $28 an hour
Quick Apply
Remote Technical Support Representative
SmarterServices, LLC —Remote
Answer incoming calls and respond to customer inquiries in a professional and timely manner. Conduct outbound calling campaigns to follow up with customers or…
$15 - $17 an hour
Quick Apply
4d
Junior Technical Support Representative
Fullsteam —Texas
High school diploma or equivalent; some college coursework in a related field is a plus. The candidate would need to have a suitable work environment set up as…
Estimated: $28.9K - $36.6K a year

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Outside Sales Representative - VA, MD & DE

Neenah Foundry Company - Wisconsin

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Job Details

Full-time Estimated: $69.3K - $87.7K a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Computer literacy
Microsoft Office
Analysis skills
Driver's License
Bachelor's degree
Product management
Organizational skills
Sales strategy
Computer skills
Business
2 years
Communication skills
Technical sales

Full Job Description

NEI Infrastructure Technical Sales Representatives (ITSR) work closely with engineers, designers, landscape architects, contractors, agencies, and government officials to support solution and specification development, provide technical assistance, and apply problem-solving skills in order to maximize NEI product sales. Under the direction of the Regional Sales Director (RSD) and/or District Sales Manager (DSM), the ITSR promotes and sells NEI’s products to both existing and new customers and distributors in an assigned geographic territory. While in consultation with the RSD/DSM, Inside Sales, Product Engineering, and Product Management, works with a moderate level of autonomy to achieve sales goals and customer responsiveness.

Essential Functions

Job duties may change over time and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work as a collaborative member of the NEI Infrastructure team to sell company products.
Conduct in-person and virtual professional sales presentations and obtain favorable specifications for our products.
Utilize Salesforce and other tools to manage prospects, issue quotes, and communicate with broader team.
Develop and implement sales plans and programs to ensure the profitable growth and expansion of NEI Infrastructure products.
Develop a plan of continuing assessment for pricing, distribution, market, customer, and competitor information to keep abreast of new opportunities for NEI Infrastructure.
Recommend development of new products/services and plans for increased market penetration based on market research.
Obtain market intelligence, analyze and develop recommendations for changes, and communicate through proper channels.
Develop a detailed understanding of the sales territory customer base which includes Municipalities, Contractors, Engineers, Supply Houses, Distributors, OEM and competitors which will be used in sales planning, forecasting, and market analysis reports.
Provide a weekly call report and discuss current activity in weekly conference calls.
Investigate customer complaints and claims through on-site visits and work with NEI team to determine cause and develop resolution.
Provide assistance to Credit and Collections Manager as necessary to resolve account receivable issues.
Actively participate in industry-related associations as required in order to develop and maintain key networking and business relationships.

Skills & Expected Areas of Competence (KSAs)

Excellent verbal and written communication skills:
- Demonstrated ability to be an effective communicator with logical, organized and tactical verbal, written, listening and presentation skills. Outstanding interpersonal skills.
Team Oriented:
- Demonstrated ability to work as a team, influencing others through strong organizational skills and handle an increasing level of responsibilities.
Self-motivated/Self-discipline:
- Demonstrated ability to create clear action plans and act with an inner drive to meet and exceed goals and sales plans.
Consultative Selling:
- Demonstrated ability to build and maintain relationships paired with strong analytical skills, and is able to assist in identifying and providing solutions to complex customer issues.
Strong business acumen:
- Demonstrated ability to develop sales strategies and implement business plans.
Computer Literacy:
- Demonstrated proficiency in basic Microsoft Office software (Word, Excel, Outlook and PowerPoint) and use of a CRM tool (Salesforce).
Civil Infrastructure Construction Acumen (Preferred):
- Demonstrated ability to read and interpret civil design drawings, engineering production drawings, and project plans to recommend solutions and create material take-offs.

This position description is intended to cover the most significant, ongoing job functions and competency areas. Successful performance in the role will require performing satisfactorily other duties as assigned.

Education and Experience Requirements

Bachelor’s degree in Business or Civil/Mechanical/Environmental Engineering, or equivalent combination of education and experience.
2-4 years of successful face-to-face sales to customers experience required.

Licenses/Certifications – Current state issued driver’s license with clean driving record.

Physical Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the company's Human Resources operations.

Travel Requirements

Up to 80% throughout sales region. Overnight travel is minimal in this territory but may be required for weekend trade shows or internal meetings.

Candidates for positions with NEI, Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen. Visa sponsorship is not available for this position.

NEI, including Neenah Foundry Company and its subsidiaries is an equal opportunity employer and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability status or national origin.

#SPMO

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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