20 Best Assistant Front Office Manager jobs (Hiring Now!)

Front Desk Manager
Hyatt High Sierra Lodge —Incline Village, NV
2 years' experience in the guest services, front desk, or related professional areas. This is a non-exempt position and will be paid on an hourly basis with…
$27.50 an hour
Quick Apply
Seasonal Office HR Assistant - National Frozen Foods Quincy plant
National Frozen Foods Corporation —Quincy, WA
Provide customer service to visitors, vendors, contractors, field personnel, employees and management. Responsible for answering telephone system, 2 way radios…
$18 an hour
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Front Desk Agent
Super8 Heyburn —Heyburn, ID
Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries. Prolonged periods of standing and/or walking.
From $11 an hour
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Administrative Assistant
Glacial Wood Products LLC —Brooten, MN
Front desk (answer phones, greet guests). Screen incoming calls and correspondence and respond appropriately. Assist and collaborate with managers/ leaders with…
From $20 an hour
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5d
Receptionist/General Office
A.C. McCartney Equipment —Carthage, IL
Answer incoming calls promptly and professionally. Assist with various administrative tasks, including typing, filing, scanning, and data entry.
$18 - $22 an hour
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Office Assistant
PDX Insectarium —Portland, OR
Oversee the front desk operations, ensuring a welcoming and informative environment for visitors. Answer and direct phone calls with professionalism and…
$18.70 - $25.00 an hour
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5h
Assistant General Manager
Bolongo Bay Beach Resort —St Thomas, VI
Job Summary:* Oversee daily activities on hotel property, including but not limited to front desk operations, guest service, reservations, concierge, and beach…
$55,000 - $65,000 a year
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10d
Front Desk Agent
Keswick Hall and Club —Charlottesville, VA
Record and make all guest wake-up calls properly. Check/swipe credit cards of all registered guests. Maintains the cleanliness and neatness of the front desk…
$18 - $20 an hour
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SM Tire - Part Time Administrative Assistant & Front Desk
SM TIRE —San Luis Obispo, CA
Must have an acceptable driving record, and a valid driver’s license in California. Regularly required to work standing up, walking, crouching, climb and / or…
$19 - $20 an hour
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Front Desk/ Estimating & Construction Assistant
Diede Construction Inc. - Hawaii —Honolulu, HI
Screening and directing phone calls promptly to the appropriate staff member. Greeting, welcoming guests, customers and employees.
$22 - $29 an hour
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Administrative Assistant/Retail Clerk
Woodson County Prime Meats —Yates Center, KS
Your duties will include working in the front office filing, calling customers and getting cutting instructions, carrying out customer orders, ringing up retail…
$11 - $15 an hour
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ASSISTANT FRONT OFFICE MANAGER | BENEFITS INCLUDE: PAID VACATION, MEDICAL, DENTAL, VISION AND MANY MORE!
Hyatt Regency Bellevue on Seattle's Eastside —Bellevue, WA
The Assistant Front Office Manager will oversee the front office staff, cash control for agents, staffing needs, and guest services.
$67,800 - $79,400 a year
3h
Office Administrative Assistant
Windermere Real Estate —Bellevue, WA
*Administrative Support*: Provide general administrative support to real estate brokers and assistants, including answering phones and directing callers to the…
$41,600 - $47,840 a year
Quick Apply
5h
Assistant Front Office Manager
Embassy Suites by Hilton New York Manhattan Times Square —New York, NY
In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and…
$64,000 a year
Quick Apply
5h
Front Desk Agent
Stoney Creek Inn, Galena, IL —Galena, IL
Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. 401k plan with Safe Harbor Match.
Estimated: $27.4K - $34.6K a year
Quick Apply
6d
Office Manager- Aspen
Aspen Snowmass Sotheby's International Realty —Aspen, CO
Oversee the reception areas, which involves but is not limited to handling of the front desk area, greeting brokers and clients. This job is in-office.
$60,000 - $70,000 a year
Quick Apply
Office Manager
King & George, LLC —Washington, DC
Duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general…
Estimated: $43.6K - $55.2K a year
Quick Apply
Office Manager
Caregiver, Inc. —Middletown, OH
Answer telephone calls and respond to inquiries in a courteous and timely manner. Includes supply ordering, drill running, front desk coverage, etc.
$17 an hour
Quick Apply
3h
Assistant Property Manager
South Metro Housing Options —Littleton, CO
Requires a valid driver’s license. Handle emergency resident calls, and provide information/resources to resolve the emergency. 457 with 2% employer matching.
$20 - $24 an hour
Quick Apply
14d
Administrative Assistant
Business of Architecture —Remote
You will be working as an independent contractor, not an employee. Experience in the architecture, engineering, or construction industry is a plus.
$20 - $25 an hour
Quick Apply

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Front Desk Manager

Hyatt High Sierra Lodge - Incline Village, NV

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Job Details

Full-time $27.50 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program

Qualifications

Hospitality
Resort
High school diploma or GED
Front desk
Guest services
2 years
Communication skills
Hotel experience
Hospitality management

Full Job Description

Hyatt High Sierra Lodge - Incline Village, NV

Front Desk Manager

Hourly Rate: $27.50

This is a non-exempt position and will be paid on an hourly basis with overtime paid in accordance with state and federal law.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED
2 years' experience in the guest services, front desk, or related professional areas

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

#LI-OE1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Schedule:

Monday to Friday
Weekends as needed

Work setting:

In-person

Experience:

Hotel/Resort Front Desk Management: 2 years (Required)
Hospitality: 4 years (Required)

Work Location: In person

Quick Apply

Assistant Front Office Manager jobs

Front Desk Manager

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Administrative Assistant

Receptionist/General Office

Office Assistant

Assistant General Manager

Front Desk Agent

SM Tire - Part Time Administrative Assistant & Front Desk

Front Desk/ Estimating & Construction Assistant

Administrative Assistant/Retail Clerk

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Office Manager- Aspen

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