The Senior IT Technician primary responsibility is to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
Prefer candidates with large warehouse network implementation and support in 1M+ SQ foot facilities.
Essential Responsibilities
- Hands on experience with wireless networks and networking, coupled with workstation and server support experience.
- Support computers, laptops, tablets, smart phones and applications
- Respond to queries either in person or over the phone
- Respond to users’ email messages seeking help
- Resolve technical problems with Local Area networks (LAN), Wide Area Networks (WAN), Wireless Networks, and other systems
- Install computer peripherals for users
- Maintain user accounts including rights, permissions and systems groups
- Support handheld barcode scanners
- Purchasing and deploying hardware and software
- Special projects as required
Qualifications/Requirements
- Bachelor’s degree preferred in Information Technology, Computer Science or equivalent
- 5+ years’ hands on experience with wireless networks and networking, coupled with workstation and server support experience.
- Good understanding of computer systems, mobile devices and other technology products
- Ability to diagnose and resolve basic technical issues.
- Working knowledge of MS Active Directory, G Suite, FTP, Microsoft Office, Microsoft Windows, Mac OS, Adobe CC, and others.
- Networking knowledge including DHCP, DNS, VLAN's, firewalls, NAT, Wireless technology, ability to configure Cisco/Dell L2/L3 switches a plus.
- Experience in conducting wireless surveys in order to locate and resolve performance and connectivity issues with wireless networks.
- Ability to run and terminate CAT6 cable.
- Must be able to lift up to 50 lbs.
Apply Online:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4efa9cf1-f82f-487c-a26b-8753b57a3f13&ccId=9200478804295_2&type=JS&lang=en_US
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Compensation package:
Experience level:
Schedule:
Application Question(s):
- Are you willing to work on site at our warehouse locations Monday - Friday. This is not a remote position?
- What is your salary range expectation?
Work Location: In person