Located along the East River and situated in an open-air concept, Pearl Alley welcomes those to nestle in and enjoy one of the many outstanding offerings throughout the day. With sweeping views of the Brooklyn Bridge and beyond – the bespoke venue features expertly made cocktails, designed for leisurely drinking as well as a selection of food, made to complement each of the drinks served. While the cocktails are the main event at Pearl Alley, a selection of food is also available through contactless ordering at various kiosks, with both sweet and savory options, some available as grab and go.
POSITION SUMMARY
Server is the face of the restaurant, responsible for creating a positive and memorable dining experience for guests. Your role extends beyond taking orders and delivering food; it involves providing attentive service, anticipating needs, and ensuring guests feel welcome and valued.
ESSENTIAL JOB RESPONSIBILITIES
-
Deliver a fantastic food and beverage dining experience to all guests
- Interact with guests, take orders, serve food and beverage, and process transactions
-
Maintain dining ambiance with an enthusiastic and graceful attitude
-
Recommend menu offerings and provide daily specials when appropriate to create a quality guest experience
-
Communicate orders to bar and kitchen by recording guest choices, dietary needs and special requests
-
Demonstrate expert knowledge of all menu items, as well as daily specials. All members of the server team are responsible for being able to effectively describe each dish as well as the ingredients, preparation/techniques, purveyors and allergens
-
Actively participate during line up
- Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
-
Maintain proper loss prevention standards including cash handling procedures, tip handling, cash deposits; Count the cash register at the start and close of each shift
-
Adhere to sanitation, safety, and alcohol beverage control policies
-
Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules
-
Follow all company policies, procedures, and guidelines
- Consistently report to scheduled shifts on time and ready to work in proper uniform
-
Operate ethically to protect the assets and image of the company
-
Performs other duties and responsibilities as per business need
KNOWLEDGE, EXPERIENCE AND SKILL
-
Must have 2+ years Server experience in a fine dining, high volume setting
-
Personable demeanor, instinctive nature, and ability to deliver world-class hospitality
-
Ability to think quickly and multi-task in a fast-paced environment
-
Ability to communicate effectively and eloquently, both verbal and written
-
Ability to take direction and execute
-
High standards for cleanliness of workspace and service areas
-
A desire to advocate on behalf of the guest as well as anticipate guest needs
-
Professional demeanor, polished appearance with the ability to exceed guest's expectations
-
Ability to work in an ever-changing environment
-
Ability to work both independently and in a team environment
-
Strong work ethic and customer-focused approach
-
Ability to work a flexible schedule including days, nights, weekends, and holidays
-
Must be passionate, entrepreneurial, and dedicated to success
PHYSICAL REQUIREMENTS
- Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
- Ability to stand for prolong periods of time.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Climbing steps regularly.
BENEFITS & PERKS
-
Eligible to participate in Medical Insurance, Dental Insurance, Vision Insurance as full-time employee (Terms and conditions apply)
-
Commuter benefits
-
Pay Time Off Program
-
Employee dining discounts
-
Professional growth and development opportunities
-
Referral bonus
COMPENSATION
The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Creative Culinary Management is an equal opportunity employer.