```Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.
Responsibilities:
- Communicate with customers via phone, email, and chat to provide information and assistance
- Handle customer complaints and resolve issues in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Assist with sales inquiries and provide product information to customers
- Maintain customer records and update information as necessary
Experience:
- Previous experience in customer service is preferred
- Excellent communication skills, both verbal and written
- Strong customer service orientation with the ability to empathize with customers
- Proficient in data entry and computer skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of phone etiquette and professional communication skills
Location:
This position is located in LaFayette, Ga.
We offer competitive compensation, ongoing training, and opportunities for career growth. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.
To apply, please submit your resume along with a cover letter highlighting your relevant experience. Please list references. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- La Fayette, GA 30728: Relocate before starting work (Required)
Work Location: In person