Front Desk Office Associate
Company Name: Delaware Medical Associates
Company Description
Delaware Medical Associates is a private primary care practice with two offices in Wilmington, Delaware. For the Foulk Road office, we are seeking an individual with an RN or LPN degree to join our office staff as a front desk office associate.
Please apply through Indeed - no phone calls please.
Position: Front Desk Office Associate
Job Summary
As the first point of contact for patients at our fast-paced medical practice, the front desk associate needs to have the ability to professionally handle multiple tasks simultaneously while providing excellent customer service. This part-time position requires excellent communication and organizational skills with a keen attention to detail. Salary is negotiable.
Key Responsibilities:
· Greet patients and check in patients upon arrival
· Obtain and verify insurance information
· Collect and log co-pays at patient check out
· Answer phone calls and handle or direct calls as appropriate
· Electronic scheduling of patients’ appointments
· Communicate with patients, other health care providers, or pharmacies as directed by the physician
· Perform all duties within HIPPA regulations
Education/Experience:
· RN or LPN degree required
· Prior experience working in a medical office or patient care setting
Skills/Qualifications:
· Knowledge of medical terminology
· Basic computer skills for data entry and scheduling processes
· Excellent interpersonal and communication skills
· Ability to prioritize and multitask in a fast-paced environment
Job Type: Part-time
Expected hours: 25 – 28 per week
Schedule:
Application Question(s):
- Do you have an RN or LPN degree?
- Do you have experience in working in a medical office or patient care setting?
Work Location: In person