About us
R.B. Lewis Fire Control Systems is a growing life safety/ fire protection business in Manchester, NH. We are professional, agile, fun and our goal is to Provide exceptional service to our growing list of valued customers.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training for the right canidate
**Job Title:** Customer Service Representative
**Job Summary:**
We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.
**Responsibilities:**
- Handle incoming customer inquiries via phone and email
- Provide accurate information about products and services
- Assist customers with service scheduling and industry related questions
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers
**Experience:**
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Experience with data entry and service scheduling software
If you are a motivated individual who thrives in a fast-paced environment and enjoys interacting with customers, we encourage you to apply for the Customer Service Representative position. Join our team and embark on a rewarding career where your skills and talents will be valued.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
- Schedule management: 1 year (Required)
Ability to Commute:
- Manchester, NH 03109 (Required)
Ability to Relocate:
- Manchester, NH 03109: Relocate before starting work (Required)
Work Location: In person