Are you a self-starter - organized, high energy, positive personality, can handle tough situations/people with a positive disposition when necessary and wish to work for an amazing company? Then Outreach Assured Care would like you to apply to join our team! Outreach Assured Care is a home care company that has been improving the lives of our clients for over 40 years. If you are interested in becoming a caregiver with us then apply below!
Our AZ Care Coordinator is responsible for scheduling, filling in call off’s when necessary, recruiting, emergency on call rotation as needed for PTO for current staff, and ad hoc job changes/reports as needed in our Mesa office Monday thru Friday’s 8am to 5pm.
ROLE AND RESPONSIBILITIES
· Answer all incoming calls
· Scheduling – ensures all client schedules are covered for the week and preferably into the following week – Scheduling & covering shifts takes priority over all other duties.
· Must communicate all schedule/caregiver changes/updated to the client/caregiver immediately
· Recruiting – team effort in recruiting caregivers with current staffing specialist
· Cover shifts for call offs/no shows as needed (take this opportunity to assess the current caregiver and the client’s home/service to ensure quality controls) during the hours of 8am to 5pm Mon- Fri
· Ensure care plans are executed as implemented with Case Manager as a team
· Updates information as needed in a timely manner for all systems, situations, etc with team
· Liaison between Spanish only speaking clients/caregivers with office staff in need
· Any other duties as deemed necessary by the Director
QUALIFICATIONS AND EDUCATION REQUIREMENTS
· High school graduate or GED preferred
· Excellent computer skills and must be detailed oriented/accurate
· Bilingual is required
· Must have good interpersonal communication, time management and problem-solving skills
Eligible for 9 paid holidays, PTO accrual, 401K, Health benefits all per company policies.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Work Location: In person