Overview:
We are an endodontic specialist seeking a highly organized and customer-oriented individual to join our team as a Front Desk Receptionist in our Fayetteville location. You will play a crucial role in providing exceptional service to our patients and ensuring the flawless operation of our busy dental office.
Duties:
- Be the first to answer phone calls and direct them to the appropriate staff members
-Call patients to schedule based on faxed and emailed referrals as they are received
- Call to check on patients from the previous day's treatment
- Assist with administrative support tasks, such as maintaining patient records and scanning, filing and shredding documents
-Assist with checking patients in and out, if another staff member is away from their desk
- Provide excellent customer service
- Maintain cleanliness and organization at the front desk area
Qualifications:
- Previous experience working in an office or dental setting/ Familiarity with dental or medical scheduling software is preferred
- Proficiency in using general office software, such as Microsoft Office Suite
- Ability to prioritize our clinic schedule and arrive on time/stay until the end of the day
- Excellent communication skills, both verbal and written
- Strong attention to detail and ability to multitask effectively
- General knowledge of dental terminology and and dental insurance is a plus
- Professional and friendly demeanor
Benefits:
- Competitive hourly pay based on experience
- Medical insurance options, paid time off and 401k after one year of employment
- Paid holidays
If you are a motivated individual with exceptional organizational skills and a passion for providing excellent patient service, we encourage you to apply for this open position in our Fayetteville location. We are so excited for you to join our team!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Healthcare setting:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Dental terminology: 1 year (Preferred)
- Computer skills: 2 years (Preferred)
Ability to Commute:
- Fayetteville, AR 72703 (Required)
Ability to Relocate:
- Fayetteville, AR 72703: Relocate before starting work (Required)
Work Location: In person