SUMMARY:
Performs responsible administrative support functions for the Records Division of the Police Department in processing, collecting, and storing law enforcement records, reports, and information. Provides administrative support to staff and assists the public with police information and services.
Distinguishing Features of the Class:
An employee in this class serves in the Police Department and is the first point of contact for public inquiries at the front desk. The reception of calls and walk-in traffic requires the employee to learn the primary function and responsibilities of the Department and provide answers or resources to citizens. The employee also maintains various statistics and information for the Department. Work requires knowledge of federal and state guidelines or internal departmental procedures for the processing and storing of criminal records. Work also requires operating a computer terminal, entering data into software programs, and performing general administrative support tasks. The employee is expected to follow standard processes and to ensure the highest level of confidentiality and security of information. The employee works in an inside office environment. Work is performed under the regular supervision of the Records/ Accreditation Manager. Work is evaluated through observation, conferences, reports, and reviews of work performed in the assigned function.