Responsibilities include:
- Processes patient arriving for appointment. Verifies appointments, reviews both registration and fiscal data base information, updates on-line information as appropriate; verifies insurance member cards in Edi or Nehen and issues correct encounter/billing form specific to patient’s appointment. Updates the change of address. Inaccurate information can result in the inability to reach patients in cases of emergency and/or loss of revenue.
- Performs cashiers function, seeking, receiving and issuing receipt for payments, co-pays and credit card from clients. Reviews patient financial status and refers appropriate patients to Ambulatory Financial Representatives for assistance in application to hospital free care entitlement programs as well as management of outstanding balances.
- Reviews, adjusts and seeks clinician’s assistance to resolve problems on all encounter forms for billing purposes prior to entry in computer terminal.
- Answers phone in a courteous timely manner, screens all calls for emergencies and makes appointments as needed making sure clients’ needs are met.
- Schedules medical, dental and nutrition appointments for clients in computer. Follows established procedures and adheres to guidelines for appropriate bookings. Checks LMR to verify date of last physical.
- Records clear, concise, accurate messages and prescription refills and ensures their timely delivery to staff. Using clinical messaging system in LMR
- Distributes mail, faxes and other assigned clerical tasks.
- Performs other tasks that help coordinate all systems, which impact on patient access and flow (reminder calls, cancellations, no shows) as required. Schedules radiology appointments in Precipio/Radvise.
Job Type: Full-time
Pay: $18.00 - $32.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
- Clinic
- In-person
- Outpatient
Ability to Relocate:
- Brookline, MA 02445: Relocate before starting work (Required)
Work Location: In person