Benefits:
- Bonus based on performance
- Free food & snacks
- Opportunity for advancement
Why Join Us?
Incredible Work Culture & Benefits:
- Competitive compensation package
- Paid Vacation time
- Life insurance
- AD&D policy, Long-term disability
- Medical, dental, and vision care
- Extended healthcare (drug coverage, hospital care, professional services, and medical emergency assistance)
- Opportunities for Growth
Let’s connect and talk if you feel like we just described you.
Who are we?
Kitchen Guard, an EverSmith Brand, is a leading kitchen exhaust cleaning company dedicated to ensuring the safety and cleanliness of commercial industrial kitchens. Kitchen Guard Services started in 2009 as a cold water, kitchen, and bar cleaning service. With a strong commitment to quality service and fire safety, we’ve built a reputation for excellence in our industry. This role is an exciting opportunity as Kitchen Guard expands to Ann Arbor.
Job Overview:
This role involves mastering scheduling software, handling third-party system services, following up on invoices, scheduling calls, managing accounts receivable, and general office administration. The ideal candidate will possess customer service experience and ideally a background in scheduling or billing-related tasks.
Primary Responsibilities:
- Proficiently utilize our scheduling software
- Familiarize yourself with services related to third-party systems
- Make follow-up calls for invoice inquiries
- Schedule appointments and manage call scheduling
- Handle accounts receivable tasks
- Perform general office administration duties
- Prioritize customer service excellence in all interactions
- Utilize computer skills, including Google products and Office Suite
- Utilize third-party billing systems like Coorigo and Service Channel
Qualifications:
- Prior customer service experience required
- Prior experience in scheduling or billing-related tasks preferred
- Computer savvy with proficiency in Google products and Office Suite
- Familiarity with third-party billing systems like Corrigo and Service Channel, and their integration with scheduling software preferred.
- Excellent customer service and communication skills
- Organization and time management skills
Join us in paving the way for excellence in commercial kitchen exhaust cleaning services. We await your passion and expertise!
Kitchen Guard is committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.