We offer a competitive salary, bonus program and comprehensive benefits package in a fast paced, cutting edge, stable work environment with room for growth. If you are results driven with the right skills, this could be the company and job for you.
We are looking for a sales Manager with the potential to become the next selling Branch Manager to develop our LA Branch and later run the LA Team responsible for P/L. The right person for the job is highly qualified, conscientious, and finds a sense of purpose and pride in their work.
Great Selling skills, organizational skills, analytical thinking, and problem-solving skills are a must. The position requires strong sales techniques, math skills and solid knowledge of domestic and international geography.
You will need to manage multiple team members located in the LA office (some working remotely now or from time to time due to COVID). You will need to manage your own work efficiently – time management, work well under pressure and be able to meet deadlines in a time sensitive environment, along with the discretion to work with confidential documents and information.
Candidate must possess strong verbal and written communication skills. Candidate must be able to manage difficult conversations and help foster a strong communication environment not only within the team as well as internal and external customers.
Overtime work and some travel may be required at times depending on client development, workload, and staffing.
Requirements
Job responsibilities include, but are not limited to:
· Minimum 5 years of Sales Manager experience coupled with Minimum 2 years of Operation Supervisor/Team lead experience in the Freight Forwarding industry.
· Knowledge about Custom brokerage
· Negotiate rates with Clients, agents, vendors, and carriers.
· Assist in the preparation of Request for Quote (RFQ) as required by existing customers or new business opportunities.
· Conduct annual personnel reviews for team members.
· Work closely with Managing Director, National Operation Manager and President of our Company to ensure strategic objectives are clearly understood and cascaded to the rest of the team as appropriate.
· Conduct meetings with the team as well as agents and auditing files to ensure any challenges are being addressed and solved in a timely manner and compliance is being followed on all levels.
· Become SME with internal/external reporting tools and other technology as appropriate.
· Complete special projects as assigned.
· General supervision of team members handling of all Import shipments (air and ocean) to ensure all tasks are completed correctly and on time.
· Assist and step in on actual workloads for team members when needed.
· Work your own Sales pipeline/Target account list – implement own accounts
Team members are typically completing the following tasks:
o Coordinate with client, shipper, booking agent and all carriers for the smooth process on the shipment to avoid and prevent any problems from arising.
o Understanding the quoting requirements and regulations on air, ocean or domestic freight moves to ensure proper profitability and compliance.
o Complete process of shipment which includes choosing routing, quoting, booking, Open files, AMS & ISF filing, CBP Entry filing, document review and data quality requirement. Strong communication with clients and all involved parties. Tracking freight via email, phone, and internet to ensure on-time arrival and delivery. Updating information in our GTRAC system for the clients including uploading related documentation and billing. Updating client profiles and file milestone. Final mile & delivery to client. Book, review and audit payables and final Profit and Loss on the file to ensure accuracy as it relates to the shipment.
o Customer Service responsibilities include maintaining communication with clients, vendor, shipper, and all involved carriers throughout the process and choosing the appropriate routing that meets the clients need and rates quoted.
o Generate, maintain, and manage reports designed to provide analytical support to specified users or clients. Provide administrative support to other staff members as needed.
o Strong communication and organization skills and ability to manage high volume of emails with accuracy.
Preferred Candidate will possess some or all of the following:
· 5 years Sales management experience / 2 years Supervisor/Team lead Operation management.
· Strong sales, communication, and organizational skills
· Strong Microsoft office skills (including O365, SharePoint)
#COR1
Job Type: Full-time
Pay: $60,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Application Question(s):
- Do you have direct experience with Business Development?
- Do you have a book of business?
Education:
Experience:
- Ocean Freight: 5 years (Required)
- Air Freight: 5 years (Required)
- Freight Forwarding Management: 5 years (Required)
Work Location: In person