Do you genuinely like helping people and want to find a way to get paid well to do it? Brothers Plumbing, Heating, and Electric is the ideal employer for someone who is truly looking for balance in their life while serving the community they love.
Because we know you could work anywhere, check out why you want to work here:
· We pay top in our industry because Broncos tickets are cheap
- Your health is important to us, so we provide a full benefits package that includes: Medical, Dental, Vision, & Life Insurance
- We know you have retirement on your mind, so we also provide 401K with up to a 4% match
· Because we know family is important, we provide PTO and Paid Holidays
· We also have a variety of shifts available that will fit your lifestyle
· The best part is we have a brand-new office and a group of the nicest teammates you’ll ever work with!
Here’s what you’ll be asked to do:
- Convert inbound/outbound customer calls into appointments
- Respond to emails in a professional and timely manner
- Maintain customer records by updating account information using Service Titan
- Turn frustrated customers into raving fans of Brothers
- Perform outbound calls to schedule preventative maintenance and tune-ups
- Actively participate in ongoing training through meetings and company events
What does it take:
- Minimum of 1-2 years’ experience in customer service
- A Positive can-do attitude
- Must be a team player as the CSR will have to work closely with the dispatch team and deliver exceptional customer service while representing the Brothers’ brand
- Become knowledgeable about Brothers’ products, services, and offer them to the customer in a pleasant professional manner
Brothers Plumbing, Heating & Electric is a local, family owned & operated business in Denver, CO. We are customer-centric, fast-paced, & professional. Our goal is to show our community we care by providing above and beyond services to their needs.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person