Welcome to Visio Hype, where we turn your moments into unforgettable stories through the lens of creativity and passion!
At Visio Hype, we believe that every moment is a masterpiece waiting to be captured. We are not just a videography company; we are storytellers who specialize in transforming your special occasions into cinematic experiences that you’ll cherish forever.
Position Overview: We are seeking a meticulous and customer-oriented Data Entry/Customer Service Representative to join our Miami team. The ideal candidate will be responsible for managing customer interactions and ensuring accurate data entry into our systems.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat, providing timely and accurate information about Visio Hype's services.
- Assist customers with scheduling appointments, placing orders, and resolving any issues or concerns.
- Perform data entry tasks to input, update, and maintain customer information and records in our database.
- Ensure the accuracy and completeness of data entries, regularly reviewing and verifying information.
- Manage and organize digital files and documents, ensuring they are easily accessible and up-to-date.
- Generate reports and compile data as needed to support various departments and initiatives.
Qualifications:
- High school diploma or equivalent is required.
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers and team members.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and meet deadlines.
- Proficiency with Microsoft Office suite (Word, Excel, Outlook) and other basic office software applications.
- Familiarity with customer relationship management (CRM) systems and data entry software is a plus.
Benefits:
- Competitive salary based on experience
- Opportunity to work with a talented and creative team
- Professional development and training opportunities
- Health insurance and other benefits package available
Job Type: Full-time
Pay: $20.03 - $24.20 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person