CSO is seeking a Senior Clinician to be part of our management team and assist clients in their journey in connecting to supports and services that best match their unique needs.
This is a management level position and is responsible for ensuring full integration of CSO services for individual clients, including conducting initial intake assessments and triaging appropriately.
As a Senior Clinician of Triage and Integration:
You Will:
- Conduct intake assessments for all service calls (including walk-ins) from referrals and consumers in all programs, including Outpatient, Family Support and Crisis/Respite.
- Collect and enter all demographic and insurance information and verify insurance.
- Determine level of urgency: routine or crisis, and triage appropriately.
- Make appropriate internal agency and program referrals for clients as needed, maintaining an in-depth knowledge of all CSO programs and referral sources.
- Schedule family assessment or other program appointments as appropriate.
- Collaborate with other clinical/program staff as needed on service requests.
- Perform Bridge Consults on an outreach basis for clients being discharged from the hospital or other outreach setting as needed.
- Conduct "transition" visits with clients in need of support prior to a scheduled CSO program visit.
- Act as liaison between CSO and community agencies and groups as appropriate.
Your Background:
- Clinical Master's Degree (required)
- Licensed (preferred) or license eligible
- Knowledge of managed care insurance plans and community services
- Valid driver's license and reliable transportation
Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)
What We Offer:
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency:
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
EOE/AA
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Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
Schedule:
Work setting:
- Clinic
- In-person
- Outpatient
Application Question(s):
- Are you licensed or license eligible?
Education:
Ability to Commute:
- Northampton, MA 01060 (Required)
Ability to Relocate:
- Northampton, MA 01060: Relocate before starting work (Required)
Work Location: In person