Position Summary
Asian Community Care Management, Inc is seeking a Full-time Health Home Care Manager to provide coordination services for Medicaid members. Health home experience is highly preferred, as well as being an Epic/foothold user. This position is only required to conduct home visits initially and for the first 3 months; afterward, it will depend on the specific case, the rest of time is work remotely. The in-person locations are in 5 boroughs.
As a Health Home Care Manager, you will provide telephonic and home visit services to Medicaid members, assisting them in navigating the healthcare system and coordinating their care. Paid training will be provided, and a mentor will be assigned to support you through the entire training process. Our support team will work with you every step of the way to ensure your full satisfaction.
The Care Manager is ultimately responsible for the overall provision and coordination of services to assigned caseload. The Care Manager guides program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes.
Home Visit Frequency
- Currently not required due to the surge of Covid cases.
- Before pandemic: Home visit once a month
- Amid Pandemic: Once every three months
Major Duties:
- Help members understand their chronic health conditions
- Providing direct services to people with serious mental Illness, developmental disabilities, achoholism or substance abuse, and /or Children with SED
- Deliver appointment reminders & more to members.
- Refer members to resources
- Help members make appointments
- Work with members' existing doctors
- Get help for members who needed support to lose weight, eat better, or quit smoking.
- Assist members with housing applications
- Complete a comprehensive health assessment for member
- Help members find legal resources, transportation, or to resolve other issues.
Qualifications:
- Bachelors degree with two years of experience in Human Services or other relevant experience, providing service coordination, disease education, community linkages, and referrals for community-based services to individuals (children, adults, geriatric populations) with mental health, HIV, substance abuse and other chronic diseases
- CASAC certification preferred
- Solid organizational and follow-up skills
- Computer Literacy –learn and adapt to different IT platforms
- Excellent interpersonal skills
- Ability to manage and work with a variety of different people
- Flexibility to travel throughout NYC
- Maintain confidentiality
- Capable of clear direct communication with others (oral and written)
Job Type: Full-time
Pay: $21.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Gym membership
- Health insurance
- License reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness program
Medical specialties:
Schedule:
Work setting:
- Hybrid work
- Long term care
- Telehealth
Education:
Experience:
- care manager: 1 year (Required)
- health home: 1 year (Required)
License/Certification:
- related certification (Preferred)
Ability to Relocate:
- New York, NY 10001: Relocate before starting work (Required)
Willingness to travel:
Work Location: Hybrid remote in New York, NY 10001