Company Description
Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
QUALIFICATIONS/REQUIREMENTS
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Bachelor’s degree from a four-year college or university is required; majors in Computer Science, Information Systems, or Business Administration, and/or 5-10 years equivalent work experience
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3+ years of experience in an IT support function supporting finance/payment applications such as ACI Postillion or ACI Secure Ecommerce solutions
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Experience with solution planning and execution of installations, upgrades and hotfixes
-
Highly self-motivated and self-directed is required. Ability to think pragmatically and outside of the box.
-
Extensive experience in SQL database, query best practices, and reporting using SQL Server Reporting Services is required.
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Supports assigned applications in collaboration with Level 1 support and other members of Parks Technology including vendor resources.
-
Hands-on experience developing unit test cases and plans.
-
Strong written, oral, and interpersonal communication skills are required.
-
Ability to read, write, and understand technical documentation is required.
-
Experience working with various Windows platforms Windows 7/10, Server 2016 and up) is required
-
Knowledge of applicable data privacy practices and laws, and effectively handle sensitive/confidential matters efficiently and professionally is required.
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On-call availability on a rotational basis. (M-F core role)
-
Willingness to travel and or work weekends with short notice
-
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
DESIRED CHARACTERISTICS
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Technical and functional understandings of Point-of-Sale systems and eCommerce sites which accept various forms of payment preferred
-
Experience developing in .NET or Node JS
-
Proven analytical and problem-solving abilities
-
Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner
-
Ability to manage a high volume of details with excellent accuracy
-
Ability to effectively prioritize and execute tasks in a high-pressure environment
-
Strong track record meeting targets and objectives
-
Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
-
Flexible and adaptable in regards to learning and understanding new technologies
-
Ability to work collaboratively with cross-function peers
-
Experience with ITIL processes and best practices
-
Experience in the hospitality industry preferred
-
Able to work both independently and in a team-oriented, collaborative environment
-
Results oriented with a history of problem resolution and prevention
-
Familiarity with merchant processing and banking rules
-
Familiarity with PCI, Sarbanes-Oxley, or EMV a plus
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $115,000-125,000 (bonus eligible)
Qualifications
QUALIFICATIONS/REQUIREMENTS
-
Bachelor’s degree from a four-year college or university is required; majors in Computer Science, Information Systems, or Business Administration, and/or 5-10 years equivalent work experience
-
3+ years of experience in an IT support function supporting finance/payment applications such as ACI Postillion or ACI Secure Ecommerce solutions
-
Experience with solution planning and execution of installations, upgrades and hotfixes
-
Highly self-motivated and self-directed is required. Ability to think pragmatically and outside of the box.
-
Extensive experience in SQL database, query best practices, and reporting using SQL Server Reporting Services is required.
-
Supports assigned applications in collaboration with Level 1 support and other members of Parks Technology including vendor resources.
-
Hands-on experience developing unit test cases and plans.
-
Strong written, oral, and interpersonal communication skills are required.
-
Ability to read, write, and understand technical documentation is required.
-
Experience working with various Windows platforms Windows 7/10, Server 2016 and up) is required
-
Knowledge of applicable data privacy practices and laws, and effectively handle sensitive/confidential matters efficiently and professionally is required.
-
On-call availability on a rotational basis. (M-F core role)
-
Willingness to travel and or work weekends with short notice
-
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
DESIRED CHARACTERISTICS
-
Technical and functional understandings of Point-of-Sale systems and eCommerce sites which accept various forms of payment preferred
-
Experience developing in .NET or Node JS
-
Proven analytical and problem-solving abilities
-
Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner
-
Ability to manage a high volume of details with excellent accuracy
-
Ability to effectively prioritize and execute tasks in a high-pressure environment
-
Strong track record meeting targets and objectives
-
Able to communicate effectively with non-technical staff and with members of interdisciplinary teams.
-
Flexible and adaptable in regards to learning and understanding new technologies
-
Ability to work collaboratively with cross-function peers
-
Experience with ITIL processes and best practices
-
Experience in the hospitality industry preferred
-
Able to work both independently and in a team-oriented, collaborative environment
-
Results oriented with a history of problem resolution and prevention
-
Familiarity with merchant processing and banking rules
-
Familiarity with PCI, Sarbanes-Oxley, or EMV a plus
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $115,000-125,000 (bonus eligible)
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants
and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation,
marital status, pregnancy, veteran status, membership in the uniformed services,
genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories,
or arrest or conviction records, in a manner consistent with relevant legal
requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring
Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the
right to request a reasonable accommodation if you are unable or limited in your
ability to use or access nbcunicareers.com as a result of your disability. You can
request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.