Overview:
We are seeking a Parts Specialist to join our team. The ideal candidate will have a passion for customer service and possess excellent communication skills. As a Parts Specialist, you will play a crucial role in assisting customers with their parts needs and ensuring their satisfaction.
Duties:
· Processing the receipts of incoming replenishment parts through verifying the accuracy of each order, putting them into their appropriate inventory locations, and processing that receipt within the inventory tracking system.
· Entering customer parts orders into the ERP system.
· Loading and unloading trucks for machine deliveries and receipts.
· Handling parts related customer calls, including order taking, parts returns, and identifying the correct parts that the customer needs to order.
· Maintaining accurate parts inventory counts through accurately recording of all parts incoming and outgoing transactions, ensuring that parts are kept in their correct designated locations accurately, and through periodic cycle counting.
· Performing all tasks within the framework of a Gold Standard of customer support.
· Performing warehouse housekeeping through aisle sweeping, warehouse organizing, and removing trash and other department clutter.
· Be an active contributor to the continued growth of the parts department through assisting with changes and contributing ideas for improvement.
· Supporting all sales and service areas of Handtmann
· Processing of returns.
· Consistently maintaining thorough and accurate paperwork and other departmental records.
Become part of the Parts Department rotation of weekend customer parts support.
Job Type: Full-time
Pay: $18.83 - $19.92 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
License/Certification:
- ASE Certification (Preferred)
Ability to Commute:
- Lake Forest, IL (Required)
Ability to Relocate:
- Lake Forest, IL: Relocate before starting work (Required)
Work Location: In person