PINE LAKE COUNTRY CLUB
Job Summary
Greet and assist members and guests in all front office-related areas in an efficient, courteous, and professional manner that maintains high standards of service and hospitality. Operate telephone; relay messages.
Job Tasks
1. Operates telephone switchboard; answers the telephone; transfers calls to proper extensions; takes messages for members and staff as needed.
2. Greets members and guests.
3. Provides Club schedule and other information to members and guests.
4. Sorts and distributes incoming mail.
5. Assists Dining Room & Catering managers with flyers & menu printing.
6. Collects and posts outgoing mail (including overnight mail services) for Catering department.
7. Maintains supply of club information for members.
8. Fulfills members’ requests (for example, places phone calls and holds letters or packages).
9. Performs general office work such as word processing, filing and operating copy and fax machines.
10. Works on special projects as assigned.
11. Maintains supply inventories for reception area.
12. Reports presence of unauthorized visitors in or around club facilities.
13. Performs other duties required by the manager on duty.
14. Also includes:
· Accept meal and function reservations
· Maintain correct balances in front desk petty cash and operating funds
· Notify of member mailing and telephone lists
· Process correspondence with members
· Operate front desk, lobby, coat room
· Maintain lobby message board
· Assist with mailing of monthly statements to members as needed
· Greet job applicants filling out applications
· Control traffic flow in lobby and reception area; turn on music in lobby and reception area
· Maintain appearance of reception area
· Manage “lost and found” program in coat room
· Post daily events on lobby activity (function) boards
· Assemble new member and/or catering packets
Reports to -
Catering Director/ AGM
Supervises -
No supervisory duties are included in this position.
If you have the required skills and are looking to excel in a dynamic front desk role, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- West Bloomfield Township, MI 48324 (Required)
Ability to Relocate:
- West Bloomfield Township, MI 48324: Relocate before starting work (Required)
Work Location: In person