Job Overview:
We are seeking a dedicated Dental Receptionist to join our team. As the first point of contact for our dental clinic, you will play a crucial role in providing exceptional customer service to our patients. If you are organized, detail-oriented, and have excellent communication skills, we would love to have you on board.
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Schedule appointments and manage the dental office calendar
- Answer phone calls and address patient inquiries or concerns
- Verify insurance information and process patient payments
- Maintain electronic medical records using Dental software
- Assist with medical records management and ensure confidentiality
- Collaborate with the dental team to ensure smooth patient flow
- Handle urgent care phone calls effectively and with empathy
- Familiarity with XLDent software is a plus
Skills:
- We will train, but experience as a Dental Receptionist or in a similar role within a clinic or medical office is a plus
- Knowledge of Dental/Medical terminology and procedures is a plus
- Proficiency in using phone systems and electronic medical records software
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks efficiently
- Experience working in any health care setting is advantageous
Join our team as a Dental Receptionist and be part of a supportive environment that values your contributions. If you are passionate about delivering exceptional patient care and thrive in a fast-paced healthcare setting, we encourage you to apply.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 30 – 36 per week
Benefits:
- Continuing education credits
- Dental insurance
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Professional development assistance
- Uniform allowance
- Vision insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Grand Forks, ND 58203 (Required)
Ability to Relocate:
- Grand Forks, ND 58203: Relocate before starting work (Required)
Work Location: In person