This is an exciting position to provide a vital role in a passionate, hard-working, service-oriented team environment in a prestigious spine and cosmetic surgery practice. This position provides both administrative and back-office support. Candidate must be willing and capable to work both - clinical and administrative duties. Bilingual preferred, but not required.
Requirements:
- Minimum 2 years' experience as a Medical Assistant with Front Desk Experience
- Outstanding Communication and Customer Service skills
When in back clinic, this person supports providers and patients by assisting with both our spine and cosmetic surgery patients, obtaining vital signs, patient intake, medical record documentation, managing patient flow, taking photos and assisting in post-operative care of cosmetic surgery patients, faxing and coordinating patient care (imaging, diagnostic studies, labs, prescriptions), collecting proper paperwork, and other duties as assigned.
When at the front desk, this person sets the tone for a cheerful, positive, and polished environment, checks patients in and out, collects patient financial responsibility, answers phones, verifies insurance eligibility, schedules appointments and manages patient electronic record.
Skills Required:
-Data Entry, ability to use an electronic health record
-Understand medical terminology, ICD-10 and CPT Codes
-Excellent verbal and written communication
-Basic understanding of medical billing, or able to learn
-Phone, internet, email, fax, typing skills, portal access ability
-Attention to detail and organizational skills
-Able to comply with HIPAA, OSHA, other legal regulations, always protecting PHI, safeguard medical records, patient confidentiality
-Understand basics of commercial insurance, Medicare, Tricare benefits, able to learn more
-Customer driven, Professional Presentation / Etiquette
-Works well with staff and able to work with Advanced Practice Practitioners and Surgeons
-Able to learn/experience new opportunities and skills and apply them
-Experience taking and documenting vitals
Preferred: Experience in spine and/or cosmetic surgery is a plus.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Preferred)
License/Certification:
- BLS Certification (Preferred)
- Medical Assistant Certification (Preferred)
Work Location: In person