Job Summary
We are looking for highly motivated individuals who thrive in a fast paced work environment. Someone who is capable of cross-training and working with multiple departments. As a Lumberjack Feud Team Member you will be responsible for safety and customer service excellence. You will work to ensure all guests have a wonderful experience.
Responsibilities:
- Provide an excellent customer service experience during sales transactions and inquiries
- Work with fellow team members to meet customer needs and daily goals
- Create a safe and fun atmosphere
- Direct and guide guests through their supper show experience
Box Office
- Greet each guest and provide an amazing start to the experience
- Sell tickets and answer questions regarding the pricing and guest services
- Answer phone calls and make reservations
- Be available to sell merchandise before, during and after the show
- Take tickets and answer questions for guests entering the show
- Assist other departments with tasks as needed
Kitchen/Concession
- Handle and serve food while complying with food safety guidelines
- Prep and cook meals for the show and concessions
- Stock and keep inventory of food and beverages
- Process guest transactions at the concession stand
- Carry out any additional requests made by the kitchen manager
Retail
- Interact with guests and ensure they find what they need
- Process transactions for guests
- Keep inventory stocked and organized
Qualifications
- Must be available to work nights and weekends
- Strong team player with adaptability
- Decisive and able to make quick decisions in a fast-paced environment
- Ability to work flexible schedules/shifts
- Previous tourism/entertainment experience is a plus
- Comfortable working partially outdoors in all weather conditions
Benefits Available:
- Group Life Insurance ($10,000 of free coverage paid by the company)
- 2 affordable Health Insurance options through United Healthcare
- Free Accidental Death Coverage for entire family
- Retirement Plan (401(k) and Roth)
- Hospital Indemnity Insurance
- Emergent Life Flight Membership
- Identity Theft Protection
- Major discounts for a ton of local attractions!
- Free entry into all Top Concepts Attractions
- Company Scholarship Program
- Eligibility requirements apply.