Job Summary:
The Durable Mechanical Circulatory Program Coordinator provides scheduling support for all required testing and procedures for LVAD evaluations and acts as a consistent point of contact to patients. Oversees LVAD device inventory, maintenance and troubleshooting support. Provide administrative support to the LVAD Nurse/NP Coordinators and works collaboratively with office staff, physicians, patients, and their families in a compassionate and tactful manner to ensure continuity of care.
Essential Functions:
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Coordinates scheduling of diagnostic studies, consultations, and procedures, and obtains any required pre-certifications/prior authorizations for pre/post VAD.
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Conduct frailty assessments and patient satisfaction/quality of life surveys along the VAD continuum.
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Perform clerical duties including but not limited to answering phone calls/managing “in baskets”, obtaining and scanning patient records, test results, etc.
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Provides VAD device management support which includes but is not limited to equipment assembly and external setup, assistance with response to equipment related alerts/alarms via phone, and ensuring patient have all required equipment.
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Provide patient and support equipment education.
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Manage inventory and ordering of VAD equipment/supplies for post-VAD patients and MCS program.
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Collaborate with Biomedical Engineering and SPD to ensure all equipment is properly maintained and within designated use window.
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Manages or assists with program outreach, production of patient education materials, and obtaining/scanning patient records.
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Maintain program regulatory requirements for Joint Commission for MCS program.
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Other duties as assigned.
- High School Diploma or equivalent completion;
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Minimum of five (5) years experience in health care.
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Excellent communication skills
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Certification through an accredited Medical Assistant Program OR Emergency Medical Technician (EMT) program.
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Proficient in MS Word/Excel
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Highly organized
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Ability to work independently.
Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.
Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.
- OUR MISSION: We improve lives.
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OUR VISION: Reimagining health, education and discovery to create unparalleled value
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OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing
As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.